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Customer care representative Jobs in Indianapolis, IN

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Customer care representative • indianapolis in

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Customer Care Representative II

Qureos IncIndianapolis, Indiana, United States
Full-time

We are currently seeking an experienced and dedicated.Customer Care Representative II.Indianapolis, Indiana, United States.As a key member of our team, you will be responsible for handling complex ... Show more

Customer Care Representative II

Elevance health incIndianapolis, Indianapolis, US
$25.00 hourly
Full-time

We are currently seeking an experienced and dedicated.Customer Care Representative II.Indianapolis, Indiana, United States.As a key member of our team, you will be responsible for handling complex ... Show more

Customer Service Representative

SPEEDWAY COLLISIONIndianapolis, IN, US
$35,000.00 yearly
Full-time

Speedway Collision is seeking a professional, friendly, and highly organized Customer Service Representative to join our Indianapolis team.This position serves as an essential connection between ou... Show more

Customer Service Representative

HopebridgeIndianapolis, IN, US
$19.00 hourly
Full-time
Quick Apply

Hopebridge was founded in 2005 to serve the growing need for autism treatment services and to improve the lives of affected children and families.We are one of the nation's largest autism therapy p... Show more

Remote Customer Service Representative

NexRepLawrence, Indiana
$13.00 hourly
Remote
Full-time

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more

Customer Care Area Manager

Arbor HomesIndianapolis, IN, United States
Full-time

Arbor Homes is currently looking for a Customer Care Area Manager.From the field, this role will manage the Customer Care team with overriding emphasis placed on ingraining the notion of superior c... Show more

Customer Service Representative

Circle KIndianapolis, Indiana, United States of America
Full-time

Store 4702304: 9611 Allisonville Rd, Indianapolis, Indiana 46250.Days (Weekdays + Weekend Availability Required).Customer Service Representative.We want you to join our team as a Customer Service R... Show more

Customer Service Representative

State of IndianaIndianapolis, IN, US
Full-time

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.At the state, you'll find competitive... Show more

Customer Service Representative

Domino's PizzaIndianapolis, IN
Full-time +1

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores.Take the first step in joining our team, and you'll find opportunities ... Show more

Customer Service CSI Representative

Napleton IndianaIndianapolis, IN, US
Full-time

The Ed Napleton Automotive Group is looking for our next.Customer Service/CSI Representative for Napleton's Indianapolis area dealerships in Carmel and Fishers.This is an exciting opportunity in a ... Show more

Customer Service Representative (Seasonal)

Balance ClaimsIndianapolis, IN, US
Full-time
Quick Apply

About Balance Platforms, LLC  Balance Platforms, LLC ( https:.We integrate into our clients’ workflows to help manage construction job files efficiently so they can focus on selling, bui... Show more

Remote Customer Sales Representative

Stratford DavisIndianapolis, IN, us
Remote
Full-time
Quick Apply

We are an accelerating force in the insurance and financial planning sector, celebrated for our drive, supportive atmosphere, and dedication to quality.Honored twice by Entrepreneur Magazine for ou... Show more

 • New!

Customer Experience Remote Representative

Globe Life AIL - Lisa RusselIndianapolis, IN, US
Remote
Full-time
Quick Apply

Remote Customer Service Representative .Work From Home | Flexible Schedule | Weekly Pay Company:.AO | Globe Life Location: 100% Remote (United States & Canada) Build a Career That Fits Your Lif... Show more

Customer Care Representative

ADEPT Talent SolutionsIndianapolis, IN, USA
Full-time
Quick Apply

Transport Care Services is proudly serving the transportation needs of all our clients.We are hiring a customer service representative to manage customer queries and complaints.You will also be ask... Show more

Customer Sales & Service Representative

Applied Industrial TechnologiesIndianapolis, IN, US
Full-time

Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Indianapolis, IN service center.In this role, you'll provide professional and timely support... Show more

Customer Service Representative

The Fountaine CollectiveIndianapolis, IN, US
$700.00 weekly
Full-time

Customer Service Representative.Indianapolis, IN | Full-Time | Immediate Start Available.Average Earnings: $700–$850 per Week | Top Performers Earn $1,000+ Weekly.Bring Your Customer Service Skills... Show more

Customer Service Representative - Remote

Teleperformance USAINDIANAPOLIS, Indiana, United States
Remote
Full-time

As a Customer Support Specialist,.Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience.This role is ideal for individua... Show more

Customer Service Representative

Monstera TalentIndianapolis
Full-time

Customer Service Representative.ENTRY-LEVEL CUSTOMER SERVICE ONSITE INDIANAPOLIS, IN.Already great with people? You're closer to this role than you think.If you've worked in customer service, you a... Show more

Customer Service Representative - Indianapolis, IN

MaximusIndianapolis, US
$18.00 hourly
Full-time

Essential Duties and Responsibilities: - Receive, assess, and screen applications, proactively communicating with clients to collect any outstanding information.Validate and calculate income... Show more

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Customer Care Representative II

Customer Care Representative II

Qureos IncIndianapolis, Indiana, United States
6 days ago
Job type
  • Full-time
Job description

Job Overview

Elevance Health Inc. is a leading health organisation committed to improving lives and communities and making healthcare simpler. We are currently seeking an experienced and dedicated Customer Care Representative II to join our team. This full-time role, based in our office in Indianapolis, Indiana, United States, is a fantastic opportunity for a professional who is passionate about delivering outstanding customer service. As a key member of our team, you will be responsible for handling complex customer enquiries and ensuring a seamless, positive experience for our members.

Responsibilities

  • Serve as a primary point of contact for members, handling enquiries and issues via telephone, email, and digital channels with a high degree of professionalism.
  • Provide accurate, comprehensive, and timely information regarding our services, policies, and procedures.
  • Analyse and resolve customer concerns, taking ownership of issues from initial contact through to resolution.
  • Maintain precise and detailed records of all customer interactions and transactions in our CRM system.
  • Escalate complex or unresolved cases to senior team members or other departments as appropriate.
  • Adhere strictly to company guidelines and data protection regulations to ensure customer confidentiality and security.
  • Contribute to team goals by meeting and exceeding performance metrics for quality, efficiency, and customer satisfaction.
  • Proactively identify opportunities to improve processes and enhance the customer experience.

Qualifications

  • Proven experience in a customer-facing role, ideally within a call centre or the healthcare sector.
  • Exceptional verbal and written communication skills with a clear, professional, and empathetic telephone manner.
  • Strong problem-solving abilities and a talent for de-escalating challenging situations.
  • Excellent organisational skills, with the ability to prioritise tasks and manage time effectively.
  • Proficiency in using Microsoft Office Suite and experience with CRM software.
  • A resilient and positive attitude, with a genuine commitment to helping others.
  • Ability to work effectively both independently and as part of a collaborative team.


Benefits

  • A competitive hourly wage of $25.00 - $40.00 USD per hour.
  • Comprehensive health and wellness benefits.
  • Opportunities for continuous professional development and career progression.
  • A supportive, inclusive, and dynamic work environment.
  • Generous paid time off and holiday allowance.