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Customer care representative Jobs in Madison, WI

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Customer care representative • madison wi

Last updated: 7 days ago

Customer Experience Representative (Onsite)

Placon CorporationMadison, WI, USA
$20.00 hourly
Full-time
Quick Apply

Your mission: As a Customer Experience Representative, you'll assist our stock customers with product inquiries, provide exceptional customer service, and resolve any issues that arise.Collaborate ... Show more

Customer Care Representative

EnvistaWisconsin, Madison
$21.80 hourly
Full-time

They will be responsible to contribute to company revenue by consistently meeting productivity and quality standards.Essential Duties and Responsibilities:.Answers inbound customer calls and emails... Show more

Customer Engagement Representative

EnvistaWisconsin, Madison
$21.80 hourly
Full-time

Customer Engagement Representative.Marketing and booking appointments for the outside sales representatives.This is a hybrid position (4 days per week on-site in Madison) and will require someone w... Show more

Customer Care Project Coordinator

Business Communication SolutionsWaunakee, WI, US
$44,000.00 yearly
Full-time

Business Communication Solutions.Project Coordinator-Customer Care Position -Hiring for Immediate Start.Business Communication Solutions (BCS) is a leading provider of variable print and electronic... Show more

Customer Service Representative / Online Research Panelist - Remote

FocusGroupPanelMadison, Wisconsin, United States
Remote
Part-time

FocusGroupPanel invites adults to join optional online research panels and focus groups from home.This is not traditional employment or a customer service position.Participants may answer questions... Show more

Customer Service and Sales Representative

Cha & Associates, Inc. - American Family InsuranceMadison, WI, US
$50,000.00 yearly
Full-time

Work from Home Hybrid Opportunities.Cha & Associates American Family Insurance | Madison, WI.Are you an experienced insurance professional who enjoys helping customers just as much as you enjoy... Show more

Customer Service/Front Desk Representative

Goldfish Swim SchoolMadison, WI, United States
Full-time

Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children.There's something different, something extraordinary.Not j... Show more

Remote Customer Service Representative – Product Testing

GL Inc.Middleton
Remote
Part-time +1

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18... Show more

Customer Service Representative

ProMachMiddleton, WI, US
Full-time

At ProMach, we’re looking for people who want to shine.You’ll have opportunities to take your career in the direction you desire.As a Customer Service Representative, you’ll be challenged and rewar... Show more

Customer Service Representative

The Market SocialVerona, Wisconsin
Full-time
Quick Apply

The customer comes first within the hospitality industry and that is no exception.Our client's Customer Service Representatives promote products and services from our various clientele to increase ... Show more

Customer Care Specialist

Pellitteri Waste Systems IncMadison, WI, USA
$24.00 hourly
Full-time
Quick Apply

CSR II - Customer Care Specialist Pellitteri Waste Systems, Inc.Madison, WI, USACompensation: $24.Employment Type: Full-TimeWhy Work Here?Pellitteri Waste Systems was truly humbled to receive the 2... Show more

Remote Customer Service Representative – Product Testing

GLOCPAMcFarland, Wisconsin
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Customer Engagement Representative

EnvistaMadison, WI, United States
$21.80 hourly
Full-time

Customer Engagement Representative.The Customer Engagement Representative is responsible for qualifying warm leads through Marketing and booking appointments for the outside sales representatives.T... Show more

Sales and Customer Service Representative Remote

HMG CareersFitchburg, Wisconsin
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Remote Customer Service Representative $45 per hour

GL1Waunakee, Wisconsin
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Customer Service Representative

GraybarMadison, WI
$22.00 hourly
Full-time

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction.You will interact with customers on an ongoing basis, entering ord... Show more

Customer Service Representative

Brewinc EventsMadison, WI, USA
Full-time +1

At BrewincEvents, we bring creativity and strategy together to design unforgettable events and powerful marketing experiences.From corporate gatherings to brand activations, our mission is to conne... Show more

Customer Service Representative

Gerber Collision & GlassMadison, WI
$18.00 hourly
Full-time

This is a temporary, full-time position from 5/11/2026 - 7/31/2026.Monday-Friday from 8 am - 5 pm.The CSR is responsible for providing an exceptional customer experience.They manage working relatio... Show more

Veterinary Assistant & Customer Service Representative

Lakefield Veterinary GroupMadison, WI, United States
Full-time

Veterinary Assistant & Customer Service Representative.Sondel Family Vet Clinic West - Madison, Wisconsin.The Customer Service Representative (CSR) actively recruits new clients and promotes hospit... Show more

Customer Service Representative (Licensing) - Hybrid (USA) R0058839

C T Corporation System (DE)Junction Rd, WI, Madison, USA
Full-time

Customer Service Representative (Licensing) - Hybrid (USA) R0058839 | FCC | CLC - C T Corporation System - Wolters Kluwer.Customer Service Representative.You will handle various operational tasks a... Show more

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Customer Experience Representative (Onsite)

Customer Experience Representative (Onsite)

Placon CorporationMadison, WI, USA
30+ days ago
Salary
$20.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Your mission: As a Customer Experience Representative, you'll assist our stock customers with product inquiries, provide exceptional customer service, and resolve any issues that arise. Collaborate with the Sales Team, internal stakeholders, and customers to ensure a seamless experience.Key Responsibilities:Support Sales Managers/Account Managers:Be an advocate for Sales, providing customer-centric support and being the single point ofcontact.Process phone calls and email requests/orders, offering assistance with product sizing, samples,and other information.Customer Service:Utilize Excel to manage customer forecasts and generate reports.Elevate customer concerns and coordinate solutions with cross-functional resources.Handle customer orders, returns, and refunds, ensuring clear order visibility and on-time deliveries. Collaboration and Improvement:Work with internal stakeholders to ensure customer satisfaction and timely issue resolution.Identify opportunities to improve the customer experience and make recommendations.Support KPIs like OTIF >96%, EDI/Portal orders >95%, and keeping past due orders <$100K. Order Entry:Promptly enter orders into the ERP system with precision.Work with the Scheduler to ensure accurate product availability and update customers.Resolve discrepancies with Accounting and Sales related to pricing, shipping, and quality.Adhere to quality and safety policies, work instructions, and procedures. Minimum qualificationsA minimum of one year post-secondary specialized course work and one year of business-to-businesscustomer service experience;OR high school education Desired SkillsExcellent phone, communication and listening skillsDirect customer contact & order processing experience. Business to Business experiencepreferred.Attention to detail and ability to work effectively with others and manage multiple priorities. Microsoft Outlook, Word, Excel (intermediate user preferred). Ability to learn ERP system and processes.Strong ability to build and maintain rapport with internal and external customers.Bi-lingual - English/Spanish skills preferred.Two to three years of business-to-business customer service experience. Working toward business related certified/degree program preferred.Position RequirementsWork Environment Conditions:Inside (office)Equipment/Tools Used:Computer, fax, phone, copy machine, Oracle, MS Office softwarePhysical Requirements:Normal OfficeMental Requirements:Reading, Writing, CalculatingInterpersonal SkillsReasoning/AnalysisWorks with Minimal SupervisionAbility to manage multiple projects and priorities Placon employment offers are contingent upon the successful completion of a pre-employment drug test, basic physical, background check, educational verification, and reference checks (as applicable).Placon requires that employees have and maintain authorization to work in the country in which the role is based. In general, Placon does not sponsor candidates for non-immigrant visas or permanent residency unless based on business need.Placon is committed to equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity, or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristics.This role requires the ability to work through differing perspectives and resolve conflict in a respectful and professional manner consistent with The Placon Way.