Customer care representative • st louis mo
JM Family Enterprises, is seeking.Bilingual Customer Care Representatives.This role is responsible for handling inbound calls, resolving account-related inquiries, and delivering a professional and... Show more
Consumer Collection Management has Immediate Openings for fast paced, motivated individuals looking for steady employment.Base salary + Commission Location: 2333 Grissom Dr, Ste 100, St Louis, MO 6... Show more
Lead Customer Service Representative – St.Louis, MOConcordia Publishing House (CPH) – A Lutheran Church–Missouri Synod OrganizationFull TimeAre you a natural problem-solver who thrives on turning a... Show more
About the job The Bar Plan in St.Louis, MO provides solo, small and mid-sized firms with lawyers' professional liability insurance, business coverage, risk management, award-winning CLE and other e... Show more
We are seeking to hire a positive and professional Customer Service Representative to join our growing team in St.In this role, you'll be our customers' first point of contact and will be responsib... Show more
E06025 Customer Service MIDSL .Benefits/Incentive Information.If you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of ophthalmic l... Show more
Farmers Insurance Group is seeking a dedicated Customer Service Representative to join our team in St.In this role, you will be the primary point of contact for our valued clients, ensuring their i... Show more
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more
If there is no job description, only the job title is provided. Show more
Customer Service Representative.OTE (base hourly + commission, incentive bonuses also available).Aurum Ventures is a local direct marketing and sales company based in St.Louis, MO, that partners wi... Show more
We are an accelerating force in the insurance and financial planning sector, celebrated for our drive, supportive atmosphere, and dedication to quality.Honored twice by Entrepreneur Magazine for ou... Show more
Are you seeking a fulfilling work-from-home opportunity? Join our team as a Remote Customer Service Representative and provide stellar support for top-tier brands, all from the comfort of your home... Show more
The customer comes first within the hospitality industry and that is no exception.Our client's Customer Service Representatives promote products and services from our various clientele to increase ... Show more
Responsible for handling the administration, maintenance, and communication of simple to moderate customer.Some responsibilities include pricing, contract specifications, reviewing manifests, &... Show more
Lusher Rd, Spanish Lake, Missouri 63138 United States of America.Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care R... Show more
We believe every passenger deserves personalized attention and exceptional care, and we’re looking for passionate, driven individuals to help us deliver on that promise.As part of our growing team,... Show more
Customer Service Representative.Love people and pets? Join our team and be the welcoming face of our luxury pet resort.Full-Time Customer Service Representative.Pet Host) to create exceptional expe... Show more
Store 4701462: 608 McCambridge Ave, Madison, Illinois 62060.Evenings (Weekdays + Weekend Availability Required).Customer Service Representative.We want you to join our team as a Customer Service Re... Show more
The average salary range is between $ 30,713 and $ 41,007 year , with the average salary hovering around $ 33,280 year .
The average salary range is between $ 29,250 and $ 40,950 year , with the average salary hovering around $ 32,175 year .
Southeast Toyota Finance, a subsidiary of JM Family Enterprises, is seeking Bilingual Customer Care Representatives to provide high-quality, phone-based support to customers. This role is responsible for handling inbound calls, resolving account-related inquiries, and delivering a professional and positive customer experience in a fast-paced, high-volume contact center environment. Successful candidates are clear communicators who can navigate multiple systems while maintaining accuracy and compliance.
Key Responsibilities
Handle inbound customer calls using a dialer system to address account questions and service needs
Clearly and accurately explain auto finance information to customers in a professional manner
Research, resolve, and document customer inquiries and issues using internal systems
Accurately calculate and communicate payoffs, extension fees, rewrites, and quotes
Prepare and send professional written correspondence when required
Navigate multiple systems and screens simultaneously to support efficient call handling
Meet established quality, productivity, and compliance standards
Demonstrate sound judgment, empathy, and professionalism in all customer interactions
Qualifications
Clear, confident, and professional verbal and written communication skills
Proficiency with PC applications, including data entry and navigating multiple systems and dual screens
Ability to work effectively in a high-volume, metrics-driven customer service environment
Strong attention to detail and accuracy, particularly when handling financial information
Ability to multitask, manage time effectively, and work independently
Prior customer service experience preferred
Knowledge of retail or lease auto finance is a plus
Bilingual proficiency in Spanish and English REQUIRED
#LI-KB1
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
