Customer experience manager h1.location_city
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Customer experience manager • aurora il
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LaSalle Network is partnering with a growing healthcare organization, seeking to hire a Customer Experience Representative to support their client service and claims team.Work Model: Hybrid, 2 days...[show_more][last_updated.last_updated_variable_days]
Join Nicole Hupp & Associates, a company renowned for its exceptional customer service and commitment to excellence.Situated in the vibrant city of Naperville, Illinois, we are seeking a dedicated ...[show_more][last_updated.last_updated_variable_days]
Join the leader transforming healthcare waste management across America.MedPro Disposal is the nation's largest privately-held medical waste management company, serving 35,000+ providers across 48 ...[show_more][last_updated.last_updated_30]
USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...[show_more][last_updated.last_updated_30]
Store 4706822: 160 Douglas Rd, Oswego, Illinois 60543.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work...[show_more][last_updated.last_updated_variable_days]
Join ChristianSky Agency as a Customer Success Representative!.Empower Your Career, Unlock Your Potential, and Work from Anywhere!.At ChristianSky Agency, we’re on an exciting journey of growth, an...[show_more][last_updated.last_updated_variable_days]
We are seeking motivated and organized individuals to join our team as.Experience Planning Coordinators.In this role, you will assist clients with planning and coordinating memorable travel and lei...[show_more][last_updated.last_updated_30]
We are looking for a motivated individual to perform office duties.This will include answering calls, dispatching calls to technicians, basic accounting functions, and other office responsibilities...[show_more][last_updated.last_updated_variable_days]
The Employee Experience Manager (EEM) is responsible for overseeing employee recruitment and development, driving store productivity, and ensuring sales and margin targets are met.This role include...[show_more][last_updated.last_updated_variable_days]
At TransChicago Truck Group, we keep the trucks and people that power our economy rolling.We’re a full-service commercial truck dealership representing Freightliner and Western Star by providing sa...[show_more][last_updated.last_updated_30]
Job Position: Customer Service.Job Summary We are currently seeking a dependable and detail-oriented Customer Service Representative to join our team in Naperville, IL.This role is ideal for someon...[show_more][last_updated.last_updated_variable_hours])
At Mathnasium, we help kids not just learn math—but love it.Customer Engagement Specialist.Follow up with leads and guide families from inquiry to enrollment.Build strong parent relationships throu...[show_more][last_updated.last_updated_30]
Under the direct supervision of the Customer Service Manager, the Customer Service Associate I performs a variety of customer service functions relating to membership sales, activity registration, ...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have...[show_more][last_updated.last_updated_30]
New opportunity available for a Customer Service Manager.The Customer Service Manager position is one of hourly store management.Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are...[show_more][last_updated.last_updated_variable_days]
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to h...[show_more][last_updated.last_updated_variable_days]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additiona...[show_more][last_updated.last_updated_30] LaSalle Network has partnered with a leading manufacturer of sustainable, high-quality flexible packaging solutions.They are looking for an outgoing and detail oriented.Customer Service Representat...[show_more][last_updated.last_updated_variable_days] 
Join us at AGI, where optimism and teamwork are at the heart of everything we do.As a Customer Service Associate, you'll be part of a vibrant team, bringing energy and creativity to every interacti...[show_more][last_updated.last_updated_30]
Customer Experience Rep
The LaSalle Network Inc.Naperville, Illinois[job_card.permanent]
Customer Service Representative
Nicole Hupp & AssociatesAurora, IL, US[job_card.full_time]
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Inside Sales Manager – Customer
MedPro DisposalNaperville, IL, US[job_card.full_time]
- [promoted]
Window Clerk/Customer Service - No Experience Required
Postal Jobs AssistMontgomery, Illinois, United States[job_card.full_time]
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Circle KOswego, Illinois, United States of America[job_card.full_time]
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ChristianSky AgencyNaperville, IL, US[job_card.full_time]
[filters_job_card.quick_apply]
Experience Coordinator/Remote
Effortless travel solutions ETSNaperville, Illinois, United States[filters.remote]
[job_card.part_time]
[filters_job_card.quick_apply]
Customer Service Representative
1-800-Plumber +Air of DuPage CountyNaperville, IL, US[job_card.full_time]
Employee Experience Manager
Goodwill IndustriesBatavia, IL, US[job_card.full_time] +1
Customer Experience Truck Fleet Advocate
TransChicago Truck GroupAurora, IL, US[job_card.full_time]
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Customer Service
Total Staffing SolutionsNaperville, IL, US[job_card.full_time]
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Customer Engagement Specialist
Mathnasium (ID: 3203007)Geneva, IL, US[job_card.full_time] +1
Customer Service Associate
Naperville Park DistrictNaperville, IL, USA[job_card.full_time]
[filters_job_card.quick_apply]
Customer Service Representative
Global Exterior Experts LlcAurora, IL, US[job_card.full_time]
Customer Service Manager
Hobby Lobby StoresAurora, IL, US[job_card.full_time] +1
Solution Sales Expert - Customer Experience (CX) - Midwest
SAPNaperville, IL, US[job_card.full_time] +1
Remote Entry-Level Customer Support – No Experience Required
Turbotax USANaperville, Illinois[filters.remote]
[job_card.full_time]
Customer Service Representative – Customer Projects
The LaSalle Network Inc.Batavia, Illinois[job_card.full_time]
Customer Service Associate
AGIAurora, IL, US[job_card.full_time]
Customer Experience Rep
The LaSalle Network Inc.Naperville, Illinois[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.permanent]
[job_card.job_description]
Hello!
LaSalle Network is partnering with a growing healthcare organization, seeking to hire a Customer Experience Representative to support their client service and claims team.
Work Model: Hybrid, 2 days remote, 3 onsite
Location: Naperville, IL
Compenstaion: $20-$24/hr pending expereince
Benefits: Medical/Dental/Vision
Summary
This role is responsible for assisting members, providers, brokers, and administrators with dental claim inquiries while ensuring accurate claim processing and a high level of customer service.
Responsibilities
LaSalle Network is partnering with a growing healthcare organization, seeking to hire a Customer Experience Representative to support their client service and claims team.
Work Model: Hybrid, 2 days remote, 3 onsite
Location: Naperville, IL
Compenstaion: $20-$24/hr pending expereince
Benefits: Medical/Dental/Vision
Summary
This role is responsible for assisting members, providers, brokers, and administrators with dental claim inquiries while ensuring accurate claim processing and a high level of customer service.
Responsibilities
- Provide excellent customer service by responding to verbal and written inquiries from subscribers, providers, brokers, and group administrators
- Handle 80 – 100 inbound calls
- Troubleshoot and resolve dental claim-related questions and concerns
- Process claims adjustments during customer calls and throughout the workday
- Review and process claim that require manual review after failing automated system edits
- Maintain and track documentation related to adjustment requests, check investigations, overpayment letters, and electronic forms
- Complete daily logs, reports, and documentation accurately and on time
- Support special projects and administrative tasks as assigned
- Assist with training and supporting new team members as needed
- Follow company policies and guidelines related to Electronic Protected Health Information (EPHI)
- Maintain consistent attendance, punctuality, and performance standards
- Provide feedback to leadership and team members to help improve processes and team performance.
- High School Diploma or equivalent required
- Strong customer service and problem-solving skills
- Excellent verbal and written communication skills
- Strong computer and data entry skills, with the ability to work in a call center or ACD environment with performance goals
- Knowledge of insurance reimbursement processes, including deductibles, maximums, coordination of benefits (COB), and dental terminology
- Ability to manage multiple tasks and work independently in a fast-paced environment
- Strong organization skills and attention to detail.