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Customer experience manager • birmingham al

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Customer Experience Ambassador

Customer Experience Ambassador

Crumbl CookiesVestavia Hills, AL, United States
[job_card.full_time] +1
Customer Experience Ambassador.If you are someone who has a passion to serve, is reliable, enjoys baking & likes to learn in a fast-paced environment, then Crumbl Cookies is the place for you! Come...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Manager

Customer Service Manager

MichaelsBirmingham, AL, US
[job_card.full_time] +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...[show_more][last_updated.last_updated_30]
  • [promoted]
CUSTOMER EXPERIENCE MANAGER

CUSTOMER EXPERIENCE MANAGER

Alabama StaffingBirmingham, AL, US
[job_card.full_time]
Customer Experience Manager (CXM).Position Purpose : Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, i...[show_more][last_updated.last_updated_30]
  • [promoted]
Retail Customer Experience Coordinator

Retail Customer Experience Coordinator

TJXBessemer, AL, US
[job_card.full_time]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_30]
Customer Service Manager

Customer Service Manager

Michaels StoresBirmingham, AL, United States
[job_card.full_time] +1
Store - BIRM-BROOK HIGHLAND, AL.Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain sto...[show_more][last_updated.last_updated_variable_days]
Customer Service Manager

Customer Service Manager

Michael's IncBirmingham, AL, United States
[job_card.full_time] +1
Store - BIRM-BROOK HIGHLAND, AL.Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain sto...[show_more][last_updated.last_updated_variable_days]
Customer Retention Sales Manager

Customer Retention Sales Manager

Rustman AgencyMountain Brook, Alabama, United States
[job_card.full_time]
The Rustman Agency is a fast-growing brokerage focused on helping families protect their financial futures.We provide life insurance, final expense, and mortgage protection solutions with a strong ...[show_more][last_updated.last_updated_30]
  • [promoted]
Window Clerk / Customer Service - No Experience Required

Window Clerk / Customer Service - No Experience Required

Postal Jobs ResourceBessemer, Alabama, United States
[job_card.full_time]
USPS is accepting applications for PSE Sales & Services / Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...[show_more][last_updated.last_updated_variable_days]
Customer Service Manager

Customer Service Manager

Risk StrategiesBirmingham, AL, United States
[job_card.full_time]
We are seeking an experienced and dedicated.The ideal candidate will have a proven track record of 10+ years in customer service and a minimum of 5 years in a management role.This person will be re...[show_more][last_updated.last_updated_variable_days]
Apartment Leasing Specialist : Drive Customer Experience

Apartment Leasing Specialist : Drive Customer Experience

BH Management Services, LLCBirmingham, AL, United States
[job_card.full_time]
A leading property management company is seeking a Leasing Consultant in Birmingham, AL.This full-time role involves responding to inquiries for potential renters, marketing and leasing apartment u...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Remote Customer Service Manager

Remote Customer Service Manager

Spade RecruitingBirmingham, AL, US
[filters.remote]
[job_card.full_time]
Spade is looking for a customer service specialist.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal c...[show_more][last_updated.last_updated_30]
  • [promoted]
Manager, Customer Success - Tax

Manager, Customer Success - Tax

Thomson ReutersBirmingham, AL, US
[job_card.full_time]
As the Manager Of Customer Success, you will lead a team of Customer Success Managers responsible for driving adoption, satisfaction, and retention across both HVA and Growth customer segments.This...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Operations Manager

Customer Operations Manager

HertzBirmingham, AL, US
[job_card.full_time]
The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and a...[show_more][last_updated.last_updated_30]
Customer Experience Executive - Birmingham, AL, AL

Customer Experience Executive - Birmingham, AL, AL

HANSEN & ADKINS AUTO TRANSPORTBirmingham, AL, United States
[job_card.full_time]
Job Description Generate finished vehicle Logistics business opportunities with focus on the remarketing (non-OEM) industry, including truck empty lanes specific sales. Create new re-marketing busin...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Product Manager Digital Experience

Product Manager Digital Experience

GTTBirmingham, AL, US
[job_card.full_time]
Product Manager Digital Experience.GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and ap...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Experience Associate

Customer Experience Associate

Dash SolutionsBirmingham, AL, US
[job_card.full_time]
Headquartered in Birmingham, AL, Dash Solutions is a fast-growing payments company that provides forward-thinking organizations with everything they need to make payments and rewards more meaningfu...[show_more][last_updated.last_updated_30]
Assistant Store Manager Customer Experience -Soma

Assistant Store Manager Customer Experience -Soma

Chico's FASVestavia Hills, AL
[job_card.full_time]
We are customer obsessed, innovative, and have the best culture in retail.The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sal...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Experience Trainer & Quality Lead

Customer Experience Trainer & Quality Lead

Too Good To GoBirmingham, AL, US
[job_card.full_time]
Customer Experience Trainer & Quality Lead.At Too Good To Go, we dream of a planet with no food waste.Imagine if there was something we could all change today that would reduce global warming by 10...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Business Manager, Albertsons

Customer Business Manager, Albertsons

ChobaniBirmingham, AL, US
[job_card.full_time]
Customer Business Manager, Albertsons.Our Sales Force is the face of Chobani.We make sure every cup we sell meets a happy customer. And it's easy to be dedicated when you're a part of something much...[show_more][last_updated.last_updated_variable_days]
Customer Experience Ambassador

Customer Experience Ambassador

Crumbl CookiesVestavia Hills, AL, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Description

HIRING IMMEDIATELY!

Customer Experience Ambassador

WHO ARE WE LOOKING FOR?

If you are someone who has a passion to serve, is reliable, enjoys baking & likes to learn in a fast-paced environment, then Crumbl Cookies is the place for you! Come be a part of this fast-growing company where we "bring families & friends together over the best box of cookies in the world!" All shifts available 5 a.m. - midnight, Monday - Saturday.

Crumbl is proudly building a reputation consisting of incredible tasting cookies and creating raving fan experiences every day while providing a clean, safe, and welcoming environment. This reputation is only possible with an individual who is dedicated to offering world class cookies, raving fan experiences, and serving the team & customers.

To be a successful baker, you must be efficient, friendly, focused on food quality & customer satisfaction, decisive, attentive & have a strong understanding of our baking techniques.

JOB DUTIES (including but not limited to) :

  • Customer service
  • Mixing dough (18+ years old)
  • Balling dough
  • Cleaning the store
  • Decorating cookies
  • Cleaning & restocking the workstation and ensuring all equipment is sanitized & prepared for the next shift.

GENERAL REQUIREMENTS :

  • Must be 16 years or older to apply
  • No previous experience necessary
  • Strong communication, time & resource management, and planning skills
  • Attention to detail, especially when performing quality inspections on ingredients & products
  • Basic math & computer skills
  • Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders & create amazing baked goods
  • Flexibility to work around customer demands, including early morning, night, weekend & holiday availability
  • Ability to work in a hot, hectic environment
  • Stand, walk, bend, use hands and appliances for extended periods
  • Legally eligible to work in the United States
  • Excellent communication skills
  • Time-management skills
  • Ability to lift 50 lbs.

    • ESSENTIAL ROLE FUNCTIONS :

  • RAVING FANS SERVICE : Instinctively serve the customer with a smile & genuine intentions to provide customers with a great experience.
  • BAKING CRUMBL COOKIES : Follow Crumbl recipes with precision & care. Pay close attention to the details of each cookie bringing a quality experience every time.
  • PRESENTATION & CLEANLINESS : Be detailed with each cookie's presentation. Continuously clean as well as keep the kitchen areas organized & safe.
  • TEAMWORK : Understand the importance of executing your individual responsibilities but also show a desire & effort to support fellow crew members perform tasks.
  • WORK-ETHIC : Committed to giving excellent effort in all responsibilities & tasks.
  • EFFICIENT : Provide Crumbl products in a timely manner. Commits to performing all duties extremely well at a quick pace.
  • TECHNOLOGY : Understand & use Crumbl technology efficiently.
  • KITCHEN EQUIPMENT : Safely & properly operate Crumbl kitchen equipment & utensils. Show respect & ownership over the equipment, utensils & other kitchen material.

    • POSITIONS AVAILABLE : Full-time, Part-time

    BENEFITS

  • Sampling cookies
  • 50% off cookies
  • Regular performance collaboration & career growth opportunities
  • Flexible scheduling
  • Recognition awards
  • Sundays off

    • Requirements

  • Strong communication, time and resource management, and planning skills
  • Attention to detail, especially when performing quality inspections on ingredients and products
  • Basic math and computer skills
  • Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create amazing baked goods
  • Flexibility to work around customer demands, including early morning, night, weekend and holiday availability
  • Ability to work in a hot, hectic environment
  • Stand, walk, bend, use hands and appliances, and lift heavy items for extended periods
  • Legally eligible to work in the United States
  • Excellent communication skills
  • Time-management skills
  • Ability to lift 50 lbs.
  • Able to stand for hours at a time

    • Company Information

    ONE BIG DREAM

    two crazy cousins

    It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, the cousins decided to try something a little unique, A / B test their way to the perfect cookie. McGowan, coming from the software world, was accustomed to this methodology of testing. They would take the exact same cookie, change out one ingredient like chocolate chips and randomly visit local gas stations and grocery stores simply asking one question "Which one of these two cookies is the best?" They continued this testing on ingredients and cooking methods until they came up with what they believe is the world's best chocolate chip cookie.

    OUR CONCEPT

    rotating menu

    At Crumbl, warm milk chocolate chip and chilled sugar cookies are always on the menu, along with 120+ specialty flavors that rotate weekly! Visit us in-store at any location nationwide for an unique open-kitchen experience where you actually see your Crumbl crew mix, bake, and prepare fresh cookies. Don't have time to visit the store? Don't worry, we offer local delivery, curbside pick-up and nationwide shipping, all of which can be easily accessed on our app or website. Make your next catering or gifting need SWEET, with Crumbl.

    EST. 2017

    logan, ut

    The very first Crumbl opened in Logan, UT while Sawyer, Crumbl's COO and Co-founder, attended Utah State University (go Aggies). Since then, the franchise has expanded to over 75 locations in 11 states, nationwide. Each one, growing our Crumbl family and spreading fast, fresh, & gourmet cookies to Crumblrs everywhere!