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Customer experience manager h1.location_city

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Customer experience manager • buffalo ny

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Customer Service Manager

Customer Service Manager

Acara SolutionsAmherst, NY, US
[job_card.permanent]
Acara Solutions is seeking a direct hire Customer Service Manager for a distribution service in Amherst, NY! Salary: $75-90,000K, DOE Schedule: 100% onsite, Monday-Friday Primary Duties & Resp...[show_more][last_updated.last_updated_variable_days]
Manager / Sr. Manager - Implementation & Customer Enablement

Manager / Sr. Manager - Implementation & Customer Enablement

RouteGenieBuffalo, New York, United States, 14203
[job_card.full_time]
[filters_job_card.quick_apply]
RouteGenie is a modern, all-in-one software platform designed for medical transportation providers.We help businesses streamline and automate routing, scheduling, dispatching, billing, and fleet ma...[show_more][last_updated.last_updated_variable_days]
Full Time Customer Service Manager Buffalo Central Area

Full Time Customer Service Manager Buffalo Central Area

Northeast GroceryBuffalo, NY, US
[job_card.full_time]
The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money.The Customer Service Manager (CSM) is responsibl...[show_more][last_updated.last_updated_variable_days]
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Buffalo, New York
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[show_more][last_updated.last_updated_30]
Virtual Travel Experience Agent

Virtual Travel Experience Agent

LivetripexperienceBuffalo, New York, United States
[filters.remote]
[job_card.full_time]
[filters_job_card.quick_apply]
Virtual Travel Experience Agent.Your mission is to deliver world-class hospitality remotely.You will guide clients through their travel preparations and provide ongoing support during their trips, ...[show_more][last_updated.last_updated_variable_days]
Welder (ASME Code Experience)

Welder (ASME Code Experience)

Sheridan HROrchard Park, NY, USA
[job_card.full_time]
[filters_job_card.quick_apply]
We are seeking a skilled Welder with ASME Code Section 9 experience to join our client's manufacturing team in Orchard Park, NY.This role is responsible for welding products from start to finish wh...[show_more][last_updated.last_updated_30]
PT Customer Experience Admin Coworking

PT Customer Experience Admin Coworking

Serendipity LabsBuffalo, New York, United States
[job_card.part_time]
At Serendipity Labs we have prided ourselves on creating a business that is an extension of the corporate workplace.Trusted with some of the largest and smallest companies around, we provide flexib...[show_more][last_updated.last_updated_30]
Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLCTonawanda, New York, United States
[filters.remote]
[job_card.full_time]
We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...[show_more][last_updated.last_updated_variable_days]
Client Experience Associate

Client Experience Associate

HSBC Global Services LimitedBuffalo, NY, US
[job_card.full_time]
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US.Applicants must be legally authorized to work in the U.HSBC will not engage in imm...[show_more][last_updated.last_updated_1_day]
Customer Experience Manager- Amherst, New York

Customer Experience Manager- Amherst, New York

Five BelowAmherst, NY
[job_card.full_time]
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...[show_more][last_updated.last_updated_variable_days]
Customer Experience Coordinator

Customer Experience Coordinator

MarshallsCheektowaga, New York, 14225
[job_card.full_time]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_variable_days]
Experience Manager

Experience Manager

Ulta Beauty, Inc.Williamsville, New York, United States
[job_card.full_time] +1
A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts.At Ulta Beauty, we’re transforming the world one shade, one lash...[show_more][last_updated.last_updated_30]
  • [promoted]
Online Customer Experience Specialist

Online Customer Experience Specialist

TradeJobsWorkforce14241 Buffalo, NY, US
[job_card.full_time]
As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone...[show_more][last_updated.last_updated_30]
  • [promoted]
Visitor Experience Associate

Visitor Experience Associate

Buffalo and Erie County Botanical GardensLackawanna, NY, United States
[job_card.part_time]
At the Buffalo and Erie County Botanical Gardens, we believe plants bring people together.Our mission is simple (and powerful): Deepening the connection between people and plants through beautiful ...[show_more][last_updated.last_updated_variable_days]
Customer Support Specialist

Customer Support Specialist

BDIBuffalo, New York, US
[job_card.full_time]
[filters_job_card.quick_apply]
The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation, over...[show_more][last_updated.last_updated_30]
  • [promoted]
Window Clerk/Customer Service - No Experience Required

Window Clerk/Customer Service - No Experience Required

Postal Jobs AssistBuffalo, New York, United States
[job_card.full_time]
USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...[show_more][last_updated.last_updated_30]
Full Time Customer Service Manager Buffalo Central Area

Full Time Customer Service Manager Buffalo Central Area

Tops Friendly MarketsBuffalo, NY, US
[job_card.full_time]
The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money.The Customer Service Manager (CSM) is responsibl...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service

Customer Service

TradeJobsWorkForce14223 Tonawanda, NY, US
[job_card.full_time]
Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with...[show_more][last_updated.last_updated_30]
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Family DollarLackawanna, New York
[job_card.full_time]
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ...[show_more][last_updated.last_updated_30]
Customer Service Manager

Customer Service Manager

Acara SolutionsAmherst, NY, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.permanent]
[job_card.job_description]

Acara Solutions is seeking a direct hire Customer Service Manager for a distribution service in Amherst, NY!

Salary : $75-90,000K, DOE

Schedule : 100% onsite, Monday-Friday

Primary Duties & Responsibilities

Process Ownership & Improvement

Own and improve end-to-end order processes from entry through fulfillment.

Identify inefficiencies, implement corrective actions, and standardize processes.

Lead root cause analysis and strengthen controls to prevent recurring issues.

Performance & KPIs

Define, track, and report KPIs to drive performance and accountability.

Support dashboard development for leadership visibility.

Leadership & Team Development

Set clear expectations and foster accountability.

Coach and develop team members while promoting continuous improvement.

Quality & Compliance

Manage nonconformance tracking and maintain SOPs.

Ensure compliance with internal controls and requirements.

Cross-Functional Collaboration

Partner across Sales, Operations, Accounting, and Purchasing to improve outcomes.

Support ERP and system enhancements impacting order processing.

Required Skills / Qualifications : -Minimum of a High School Diploma or GED required-Minimum of 3 years of leadership experience in customer service, order managment, or operational management -Strong experience in KPI development, performance management, and process improvement-Experience with ERP systems data reporting tools and Business applications -Understanding of logistics and supply chain operations, including order fulfillment, inventory flow, shopping processes, transportation coordination, and warehouse operations. -Ability to collaborate effectively with supply chain and distribution teams to resolve fulfillment constraints and improve end-to-end customer experience

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24 / 7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race / Color / Gender / Religion / National Origin / Disability / Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.