Customer experience manager • columbus oh
Columbus, OH 43215BENEFITS:Medical, Vision, Dental, Supplemental and Life InsurancePaid Parental LeaveEmployee DiscountsCOTA Bus PassWellness InitiativesOn-Site Chair MassageOn-Site Health CoachTui... Show more
Columbus OH - Columbus, OH 43204.The Manager, Customer Experience, is responsible for ensuring proactive, high-touch service from implementation through the life of the partnership for all of Safec... Show more
Customer Experience Specialist.This role involves answering questions, researching options, coordinating requests, and ensuring customers receive accurate and timely information.Respond to customer... Show more
Product Manager, Applications & Experience.At Hexion, we push boundaries, rethink possibilities, and create real impact.We activate science to deliver progressdeveloping breakthrough solutions that... Show more
At Hexion, we push boundaries, rethink possibilities, and create real impact.We activate science to deliver progress—developing breakthrough solutions that strengthen industries, protect communitie... Show more
Join the Tire Discounters Family -- Drive Your Career Forward!.Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago.We are dedic... Show more
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more
Client Experience Senior Associate.The Affluent Banking team is focused on managing the Affluent business and innovating the Private Client program for an increasingly competitive and dynamic custo... Show more
With a career at The Home Depot, you can be yourself and also be part of something bigger.Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the ex... Show more
Restaurant Customer Service Manager.Families come in all shapes and sizes.And that includes Wendy's family - the people you work with as Wendy's Shift Leader.The stuff you want - like fun people, q... Show more
Marketing And Advertising Manager.The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker Internat... Show more
M/I Homes has been building new homes of outstanding quality and superior design for 50 years.Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the cu... Show more
At JDA TSG, we equip many of the world's major brands with top-tier specialized talent, business process expertise, and technologies to drive their organizations in exciting new directions.What mak... Show more
Client Experience Operations Manager.The Client Experience Operations Manager is responsible for designing, administering, and continuously improving the systems that power RxVantage's client-facin... Show more
We are seeking a strategic and results-driven Customer Marketing Manager for our WK Health division to lead initiatives that drive customer engagement, retention, advocacy, and lifetime value.This ... Show more
We are seeking a strategic and results-driven Customer Marketing Manager for our WK Health division to lead initiatives that drive customer engagement, retention, advocacy, and lifetime value.This ... Show more
Renowned Construction Organization HR Manager.A renowned construction organization undergoing a period of expansion is seeking an HR Manager offering vast autonomy.Develop and implement HR strategi... Show more
Client Experience Senior Associate.The Affluent Banking team is focused on managing the Affluent business and innovating the Private Client program for an increasingly competitive and dynamic custo... Show more
Our team is passionate about providing unique and authentic adventures that allow customers to immerse themselves in new cultures and environments.We are seeking an experienced and highly motivated... Show more
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more
The average salary range is between $ 55,000 and $ 133,474 year , with the average salary hovering around $ 82,294 year .
The average salary range is between $ 55,012 and $ 148,500 year , with the average salary hovering around $ 85,717 year .
SALARY: $24.05 HourlyLOCATION: 33 N. High St. Columbus, OH 43215BENEFITS:Medical, Vision, Dental, Supplemental and Life InsurancePaid Parental LeaveEmployee DiscountsCOTA Bus PassWellness InitiativesOn-Site Chair MassageOn-Site Health CoachTuition ReimbursementStudent Loan Repayment ProgramPublic Pension through OPERS & Ohio Deferred CompensationPOSITION SUMMARY:COTA's Customer Experience Champion pleasantly and proactively greets guests and assists them in selecting the right products or services. Performs professional functions assisting with daily operations of the Customer Experience Center and assists in COTA's pass sales, inventory distribution, pass mail-out programs, reduced fare programs, trip planning, and outlet programs. Performs other duties in alignment with the COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward.ESSENTIAL JOB FUNCTIONS:Assesses customer needs by taking steps to maintain a positive experience and applying good oral and written communication skillsArticulates relevant information and directions in an organized and concise mannerEducates customers about new product and service features and functionalitiesCreates bus pass IDs as necessary for customers and assists with fare purchases via Masabi Transit app and other systems as needed Operates cash register, handling various payment media such as cash, credit and check Assists with managing COTA's mail-out program; Choice Riders, Franklin County, Wage Works, City of Columbus and Smart Commute Program, along with other community outreachMINIMUM EDUCATION & EXPERIENCE REQUIRED:Requires High School Diploma or GED, & one (1) year of cash handling and data entry experience COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status
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