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Customer experience manager Jobs in Fremont, CA

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Customer experience manager • fremont ca

Last updated: 2 days ago

Sr. Product Manager, Customer Identity

UrsusFremont, CA, United States
Full-time

Product Manager, Customer Identity.Our mission is to accelerate the world's transition to sustainable energy through innovative automotive and energy products.The Digital Products team builds the p... Show more

QC Inspector/Manager - Sheet Metal Experience Required

Millennium Metalcraft, IncFremont, CA, US
$28.00 hourly
Full-time

We are hiring a talented Quality Control Inspector professional to join our team.If you're excited to be part of a winning team, Millennium Metalcraft, Inc.Responsibilities for Quality Control Insp... Show more

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Union City, California
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Mgr, Customer Solutions

UCTFremont, CA, United States
$109,600.00–$142,000.00 yearly
Full-time

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligenc... Show more

Freight Broker Agent - Experience Required

Logistic Dynamics Inc.Fremont, CA, US
Full-time

Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based... Show more

Customer Service Support II

Acara SolutionsFremont, CA, US
$27.96 hourly
Full-time

Job Title: Customer Service Support IILocation: Fremont, CAEmployment Type: ContractIndustry: SemiconductorCompensation: $27.About the Opportunity:We're seeking a Customer Service Support II profes... Show more

Customer Success & Operations Leader

Third Wave AutomationUnion City, CA, United States
$166,000.00 yearly
Full-time

Customer Success & Operations Leader.Third Wave Automation is a rapidly growing startup that has demonstrated its core technology components, proven its market fit, and just closed its Series C fun... Show more

Customer Service/Inside sales

Bay Central Printing, Incunion city, CA, US
$19.00 hourly
Full-time

We are a commercial printing company with offices in east and south bay.We are looking for someone who has talent and is witty~ can think on their feet/someone who has ambition and wants to learn.O... Show more

Customer Experience and Service Ops Manager/Sr. Customer Service

AMAXFremont, CA, US
Full-time
Quick Apply

The Client Success Manager is responsible for leading and overseeing the customer support function to ensure exceptional service delivery and customer satisfaction.This role manages support teams, ... Show more

Customer Service Rep

Aviso, LLCFremont, CA, US
$27.85 hourly
Full-time

We are seeking a reliable, detail-oriented Customer Service Representative to join our team in Pleasanton, CA.In this dynamic role, you will serve as the primary point of contact for clients placin... Show more

Customer Service (remote work )

Path ArcFreemont, CA, US
Remote
Full-time
Quick Apply

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol... Show more

Customer Technology Manager- Dextro

Lam ResearchFremont, CA, United States
$125,000.00 yearly
Full-time

Customer Technology Manager (CTM) Dextro.The Customer Technology Manager (CTM) Dextro serves as the primary customer-facing technical owner for Dextro robotic engagements.This role manages the fi... Show more

Customer Service Rep

Domino's FranchiseUnion City, California, United States
Full-time

Customer Service Representative.Duties & Responsibilities:.We are looking for Customer Service Representatives with hustle, personality and people skills.Customer Service Representatives are re... Show more

Retail Customer Service Associate

FedExUnion City, California, US
Full-time

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th... Show more

Market Research Associate - No Experience

Clubshop | USUnion City, California
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Customer-Facing Project Manager

Hyve SolutionsFremont, CA, United States
$100,000.00 yearly
Full-time

Customer-Facing Project Manager (Onboarding & Delivery).At Hyve Solutions, we partner with some of the world's leading technology companies to deliver scalable infrastructure and operational excell... Show more

Customer Service/Sales

Home Depot (Retail)Fremont, CA, United States
$20.50 hourly
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

Retail Customer Service Associate

FedExUnion City, California, US
Full-time

POSITION SUMMARY:  </strong></strong></p><p>The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anti... Show more

Customer Service Representative ( REMOTE WORK )

Morphius CorpFremont, CA, US
Remote
Full-time
Quick Apply

We are a rapidly growing company that has more clients than we can see.We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth.W... Show more

Dental Patient Experience & Treatment Coordinator

Cedar Dental CareFremont, California, United States
$27.00 hourly
Full-time
Quick Apply

Dental Treatment Coordinator or dental front office professional.Cedar Dental Care is a growing, multi-provider dental practice seeking a.This is a key role in the practice—not a basic front desk p... Show more

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Sr. Product Manager, Customer Identity

Sr. Product Manager, Customer Identity

UrsusFremont, CA, United States
29 days ago
Job type
  • Full-time
Job description

Sr. Product Manager, Customer Identity

Our mission is to accelerate the world's transition to sustainable energy through innovative automotive and energy products. The Digital Products team builds the platforms that power Tesla's customer experience at scale, partnering across Engineering, Design, Operations, Security, Legal, and Analytics to deliver highly impactful solutions.

We're seeking a Senior Product Manager to own Tesla's B2B Customer Identity platform, with a focus on customer account management, business account structures, customer master data, account hierarchies, and customer data integrity. This role is less focused on authentication and access management, and more focused on the platform that manages customer identities and relationships after authentication, ensuring accurate and scalable customer data across downstream business systems.

The ideal candidate has experience building enterprise customer platforms, defining product strategy, and partnering closely with engineering teams to deliver scalable platform capabilities.

Responsibilities:

  • Own the product strategy, roadmap, and execution for Tesla's B2B Customer Identity platform.
  • Define and evolve customer account models, business account structures, account hierarchies, and customer master data capabilities.
  • Partner with Engineering to design scalable platform services that support customer identity and downstream business systems.
  • Collaborate cross-functionally with UX, Analytics, Security, Legal, Operations, and Business stakeholders to deliver customer-focused platform enhancements.
  • Balance new feature development, platform scalability, technical investments, and operational improvements.
  • Define product requirements, prioritize initiatives, and drive execution through the full product lifecycle.
  • Establish KPIs and leverage analytics to measure platform health, customer experience, and business impact.
  • Support operational excellence by identifying root causes, driving platform improvements, and enabling scalable self-service solutions.

Qualifications:

  • 5+ years of Product Management experience leading enterprise platform or customer data products.
  • Experience building or managing B2B Customer Identity, Customer 360, Customer Master Data, Account Master, or Customer Data Platform (CDP) solutions.
  • Experience with business account management, account hierarchies, customer profile management, or customer data governance.
  • Strong technical aptitude with experience partnering closely with software engineering teams on platform architecture, APIs, and data models.
  • Experience delivering customer-facing or enterprise platform products that drive measurable business outcomes.
  • Strong analytical skills with the ability to leverage data to inform product decisions.
  • Excellent stakeholder management and communication skills with the ability to influence both technical and non-technical audiences.
  • Experience in fraud, risk, enterprise commerce, marketplace platforms, or customer data infrastructure is a plus.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.

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