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Customer experience manager Jobs in Frisco, TX

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Customer experience manager • frisco tx

Last updated: 7 hours ago

Sales Manager / Guest Experience Manager

Elements MassageFrisco, TX, United States
Full-time

The Guest Experience Manager is responsible for leading guest services and driving overall studio performance.This role is focused on delivering an exceptional client experience while ensuring sale... Show more

Customer Success Manager

AltiumFrisco, Texas, United States
$130,000.00 yearly
Full-time

Deliver targeted, applied expert training sessions tailored to the unique requirements of Direct Material/Electronics Sourcing professionals.Provide ongoing support to optimize the platform adoptio... Show more

Remote Entry-Level Customer Support – No Experience Required

Turbotax USAThe Colony, Texas
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Customer Experience Manager at Thousand Oaks

Billingsley Property Services II, Inc.The Colony, Texas, United States, 75056
Full-time
Quick Apply

Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return.Specializing in master-pla... Show more

Customer Experience Coach

Serenity Mental Health CentersFrisco, TX, US
$23.00 hourly
Full-time
Quick Apply

Customer Experience Coach .Compensation: $23–$30/hr +.Help people move forward while building a meaningful career.This role is ideal for people with backgrounds in .No specialized in... Show more

Manager, Quality Improvement Patient Experience

Baylor University Medical CenterFrisco, TX, United States
Full-time

Baylor Scott & White The Heart Hospital Frisco, Texas.Be Part of What's Next in Cardiovascular Care.An extraordinary opportunity is taking shape in Frisco, Texasand we invite you to help build it.... Show more

PT - Customer Experience Coordinator

TJ MaxxFrisco, Texas, United States of America
Part-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

Experience Manager

Ulta Beauty, Inc.Frisco, Texas, United States
Full-time

A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts.At Ulta Beauty, we’re transforming the world one shade, one lash... Show more

Part- time Customer Experience Coordinator

MarshallsFrisco, Texas, 75034
Part-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

Customer Success Manager

Thomson ReutersFrisco, TX, United States
$104,300.00 yearly
Full-time

Are you passionate about building meaningful relationships and empowering customers to achieve their goals, while driving success for both them and the company?.Customer Success is not just a funct... Show more

Delivery Driver - No Experience Needed

DoorDashThe Colony, TX, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a var... Show more

 • Promoted

Customer Relations Manager-Stonebriar

Stonebriar ChevroletFrisco, TX, US
Full-time

Are you a person who loves to work with customers and ensure they have had a great experience?  Are you someone who is organized and does great follow-up, as well as, holding others accountable for... Show more

Part Time Customer Experience Manager (Evenings and Weekends)

MichaelsProsper, TX, United States
Full-time +1

Store - Prosper, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.Lead the omnichannel processes.Maintain store recovery ... Show more

Customer Solutions Manager

Golden State FoodsFrisco, TX, United States
Full-time

Quality Custom Distribution, a division of Golden State Foods, is seeking a Customer Solutions Manager.This role is responsible for managing and executing key customer-facing activities including R... Show more

Sr. Director of Networking, Customer Experience Business Ops & Transformation

Hewlett Packard EnterpriseFrisco, TX, United States
Full-time

Director Of Networking, Customer Experience Business Ops & Transformation.This role has been designed as "Onsite" with an expectation that you will primarily work from an HPE office.Hewlett Packard... Show more

Retail Customer Service Associate

FedExFrisco, TX, US
Full-time

Sign On Bonus *Sign-On bonus does not apply to current or former team members of FedEx Office or any other FedEx Operating company.POSITION SUMMARY: The Store Consultant consistently delivers a pos... Show more

 • Promoted • New!

Customer Relations Manager-Stonebriar

Trophy NissanFrisco, TX, United States
Full-time

Are you a person who loves to work with customers and ensure they have had a great experience? Are you someone who is organized and does great follow-up, as well as, holding others accountable for ... Show more

Customer Service - Self Storage Manager

Public StorageProsper, Texas, United States
Full-time

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.We assess customer storage needs and make suggestions, including selling packing and mov... Show more

Senior Manager, Customer Success (Money)

IntuitFrisco, TX, United States
Full-time

Senior Manager for the Money CS Team.The QuickBooks Money Customer Success team partners with our highest-value Mid-Market customers throughout their client journey.We take a consultative approach ... Show more

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Sales Manager / Guest Experience Manager

Sales Manager / Guest Experience Manager

Elements MassageFrisco, TX, United States
15 days ago
Job type
  • Full-time
Job description

Guest Experience Manager

The Guest Experience Manager is responsible for leading guest services and driving overall studio performance. This role is focused on delivering an exceptional client experience while ensuring sales growth, strong member retention, and a motivated, high-performing team.

Elements Massage Studio Manager Benefits:

  • Competitive pay and bonus structure
  • Dental Insurance
  • Paid Time Off (PTO)
  • Free massage therapy services
  • Thriving workplace culture

Responsibilities

Studio Sales Performance

  • Drive studio results by monitoring sales, analyzing trends, and implementing best practices.
  • Achieve and exceed monthly and annual membership and revenue goals.

Member Retention

  • Develop and lead strategies to improve client satisfaction and loyalty.
  • Proactively address concerns to strengthen long-term relationships and retention rates.

Training & Coaching

  • Train, motivate, and support Wellness Membership Advisors (WMAs) and Service Providers.
  • Ensure team confidence in presenting memberships, service enhancements, and retail products.

Staffing & Team Leadership

  • Support hiring, onboarding, and scheduling to maintain strong coverage.
  • Foster a positive culture through ongoing coaching, accountability, and recognition.

Operational Excellence

  • Collaborate with Studio Owners/Operators on strategic initiatives.
  • Ensure service standards, policies, and brand guidelines are consistently met.

Additional Duties

  • Carry out other responsibilities as assigned by Studio Owners and/or Operators.

Qualifications

  • Proven leadership experience in hospitality, wellness, or retail management.
  • Strong sales background with the ability to train and motivate teams to achieve goals.
  • Excellent communication, problem-solving, and organizational skills.
  • Passion for delivering outstanding client experiences.

Legal Disclaimer

2024 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.