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Customer experience manager [h1.location_city]

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Customer experience manager • lancaster ca

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Customer Experience Lead-Antelope Valley PINK

Customer Experience Lead-Antelope Valley PINK

Victoria's SecretPalmdale, CA, US
[job_card.full_time]
A Victoria’s Secret & Co Customer Experience Lead.Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. The Customer Experience Lead is primarily r...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Success Manager - Czech and Hungarian speaker

Customer Success Manager - Czech and Hungarian speaker

PlanetLancaster, CA, US
[job_card.full_time]
We're looking for a results-driven Customer Success Manager, ideally with Payments or Fintech experience.You'll be critical in retaining our valued SME customers and ensuring that we maximise custo...[show_more][last_updated.last_updated_30]
Customer Success Manager, SLG

Customer Success Manager, SLG

ChainalysisCalifornia
[job_card.full_time]
Blockchain technology is powering a growing wave of innovation.Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and in...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Success Manager

Customer Success Manager

AuctaneLancaster, CA, US
[job_card.full_time]
At Auctane, we are united by a passion to help businesses deliver whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requ...[show_more][last_updated.last_updated_30]
  • [promoted]
Senior Product Marketing Manager, Customer

Senior Product Marketing Manager, Customer

AirtableLancaster, CA, US
[job_card.full_time]
Senior Product Marketing Manager, Customer.Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.More than 500,000 organ...[show_more][last_updated.last_updated_30]
  • [promoted]
Remote Online Exams & Customer Experience Assistant - Spanish Speaking

Remote Online Exams & Customer Experience Assistant - Spanish Speaking

PeopleCertLancaster, CA, US
[filters.remote]
[job_card.full_time]
Online Exams & Customer Experience Assistant.Ready to drive seamless operations and deliver outstanding service to our customers? We're seeking an Online Exams & Customer Experience Assistant to pr...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Success Manager (Global Remote | SaaS)

Customer Success Manager (Global Remote | SaaS)

Passion.ioLancaster, CA, US
[filters.remote]
[job_card.full_time]
Our app-building platform helps 15,000+ creators share their brilliance with over 200,000 users (and counting!) worldwide. We're now looking for a Customer Success Manager who's obsessed with outcom...[show_more][last_updated.last_updated_30]
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Palmdale, California
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Success Manager

Customer Success Manager

Compliancy GroupLancaster, CA, US
[job_card.full_time]
Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key ...[show_more][last_updated.last_updated_30]
  • [promoted]
Window Clerk / Customer Service - No Experience Required

Window Clerk / Customer Service - No Experience Required

Postal Hiring HubPalmdale, CA
[job_card.full_time]
USPS is accepting applications for PSE Sales & Services / Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Sr. Digital Customer Marketing Manager

Sr. Digital Customer Marketing Manager

LogitechLancaster, CA, US
[job_card.full_time]
Digital Customer Marketing Manager.Logitech is the sweet spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Logitech is p...[show_more][last_updated.last_updated_30]
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Customer Success Manager, Regional Lead

Customer Success Manager, Regional Lead

WorldlyLancaster, CA, US
[job_card.full_time]
Customer Success Manager, Regional Lead.Worldly is the world's most comprehensive impact intelligence platform delivering real data to businesses on impacts within their supply chain.Worldly is tr...[show_more][last_updated.last_updated_30]
  • [promoted]
Senior Customer Success Manager, Strategic Accounts

Senior Customer Success Manager, Strategic Accounts

GenesysLancaster, CA, US
[job_card.full_time]
Senior Customer Success Manager.Genesys orchestrates billions of customer experiences annually for organizations across 100+ countries. Through our cloud, digital and AI technologies, we enable orga...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Growth Representative

Customer Growth Representative

Reyes Coca-Cola BottlingLancaster, CA, United States
[job_card.full_time]
Join the leading beverage provider, Reyes Coca-Cola Bottling!.Full Time, Monday - Friday, 5 : 00am start.Medical, Dental, Vision, Retirement, Vacation. Antelope Valley and surrounding communities.If y...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

AmazonLancaster, CA, USA
[job_card.full_time]
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...[show_more][last_updated.last_updated_30]
  • [promoted]
Senior Customer Success Manager - US

Senior Customer Success Manager - US

BeamUPLancaster, CA, US
[job_card.full_time]
BeamUP was developed to empower leading enterprises to drive operational excellence across their facilities.Our collaborative platform leverages digitization and AI to make the complexity of facili...[show_more][last_updated.last_updated_30]
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyCalifornia
[filters.remote]
[job_card.full_time]
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

ChevronPalmdale, CA, United States
[job_card.full_time] +1
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations.We are looking for hard working people who value safety, enjoy working as a team and have a positive ...[show_more][last_updated.last_updated_30]
Customer Service

Customer Service

LowesPalmdale, CA, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
Customer Experience Lead-Antelope Valley PINK

Customer Experience Lead-Antelope Valley PINK

Victoria's SecretPalmdale, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Description

A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.

Primary Responsibility :

The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.

All Store Leadership Team responsibilities include :

  • Leading and demonstrating company values within the store.
  • Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
  • Conducting associate observations and associate coaching.
  • Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
  • Linking results to behaviors and actions to drive top-line sales.
  • Independently managing labor hours within the store to drive top-line sales and profit.
  • Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
  • Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
  • Demonstrating and leading company policy and procedures.
  • Additional duties as assigned, including but not limited to : Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
  • This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.

Minimum Salary : $17.50

Maximum Salary : $21.75

VS&Co provides an estimated range of compensation for this role as shown. Your actual compensation will be determined by a number of relevant factors, including but not limited to your specific skills, experience, & geographic location.

Qualifications

  • Passion for Victoria’s Secret Brand.
  • Demonstrates excellent merchandising skills.
  • Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
  • A sense of self-awareness with an interest in seeking feedback to improve and develop.
  • Ability to monitor / track progress and incorporate feedback into decision-making.
  • Experience with influencing cross-functional partners in informal and formal settings to get things done.
  • Ability to work nights, weekends, and a flexible schedule.
  • Ability to stand for long periods and frequently bend, kneel, and lift.
  • Ability to use technology (headsets, mobile devices, computers).
  • 1 year of retail experience preferred.
  • Experience directing other individuals in the performance of their job duties preferred.

    • We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links : , , , , .