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Customer experience manager [h1.location_city]

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Customer experience manager • lansing mi

[last_updated.last_updated_1_day]
  • [promoted]
Customer Service Manager - State Farm Agent Team Member

Customer Service Manager - State Farm Agent Team Member

Michael Church - State Farm AgentLansing, MI, US
[job_card.full_time]
As a Customer Service Manager - State Farm Agent Team Member with Michael Church - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a su...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

LowesLansing, MI, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
Customer Service Manager

Customer Service Manager

WestRockLansing, MI, United States
[job_card.full_time]
Opportunity summary : As a Customer Service Manager (CSM), you will define the strategy and business plan for front end operations, manage and lead customer service teams, and support strategic init...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

Auto-Owners Insurance GroupLansing, MI, United States
[job_card.full_time]
We offer a merit-based work-from-home program based on job responsibilities.After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.A...[show_more][last_updated.last_updated_30]
Customer Experience Representative- Lansing Airport

Customer Experience Representative- Lansing Airport

Enterprise HoldingsLansing, MI, United States
[job_card.full_time]
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We a...[show_more][last_updated.last_updated_variable_days]
Sr Customer Success Manager

Sr Customer Success Manager

OracleLansing, MI, United States
[job_card.full_time]
The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and...[show_more][last_updated.last_updated_variable_days]
Customer Experience Banker-(Holt, MI)

Customer Experience Banker-(Holt, MI)

Huntington National BankHolt, MI
[job_card.full_time]
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportu...[show_more][last_updated.last_updated_30]
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1East Lansing, Michigan
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

AmazonEast Lansing, MI, USA
[job_card.full_time]
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...[show_more][last_updated.last_updated_30]
Customer Experience Specialist I

Customer Experience Specialist I

SolomonEdwardsLansing, MI, United States
[job_card.full_time]
SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support.We work with some of the w...[show_more][last_updated.last_updated_30]
Manager Broker Experience

Manager Broker Experience

Highmark HealthLansing, MI, United States
[job_card.full_time]
This job manages the development and execution of short-term and long-term objectives to standardize business practices and enhance system applications. Actively participates in and leads projects.D...[show_more][last_updated.last_updated_1_day]
  • [promoted]
Customer Engagement Manager - 100% Commission (TSG-5019)

Customer Engagement Manager - 100% Commission (TSG-5019)

Strickland Group LLCLansing, MI, US
[job_card.full_time]
About The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to chang...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

Auto-Owners InsuranceLansing, MI, United States
[job_card.full_time]
A career at Auto-Owners is challenging and rewarding.Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.We offer a me...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Associate

Customer Service Associate

WalmartHolt, MI, USA
[job_card.full_time]
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Experience Banker

Customer Experience Banker

HuntingtonHolt, MI, US
[job_card.full_time]
Customer Experience Banker Non NMLS.Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.O...[show_more][last_updated.last_updated_1_day]
  • [promoted]
Customer Experience Manager Part Time Nights and Weekends

Customer Experience Manager Part Time Nights and Weekends

MichaelsLansing, MI, US
[job_card.full_time] +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...[show_more][last_updated.last_updated_variable_days]
GC Retail Customer Service Manager Store 324

GC Retail Customer Service Manager Store 324

Guitar CenterLansing, MI
[job_card.full_time]
Why Guitar Center? Here’s just some of the rewards : .For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to y...[show_more][last_updated.last_updated_30]
Captain - Customer Service

Captain - Customer Service

Dave & BusterLansing, MI, United States
[job_card.full_time]
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Whole FoodsEast Lansing, MI, US
[job_card.full_time]
Whole Foods Market Customer Service & E-Commerce Role.At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing ...[show_more][last_updated.last_updated_30]
Customer Service Manager - State Farm Agent Team Member

Customer Service Manager - State Farm Agent Team Member

Michael Church - State Farm AgentLansing, MI, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

ROLE DESCRIPTION :

As a Customer Service Manager - State Farm Agent Team Member with Michael Church - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Oversee the customer service team and daily operations.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer complaints and issues.
  • Train and mentor customer service representatives.

    • QUALIFICATIONS :

  • 5+ years of experience in customer service, with 2+ years in a managerial role.
  • Leadership and organizational skills.
  • Communication and problem-solving abilities.