Customer experience manager [h1.location_city]
[job_alerts.create_a_job]
Customer experience manager • miami gardens fl
[last_updated.last_updated_variable_hours]
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance.
You will be responsible for engaging with customers, addressing their needs...[show_more][last_updated.last_updated_30]
Our Guest Experience Managers are key to our success.In partnering with our General Manager, you will support daily restaurant operations.
They motivate and lead team members, uphold standards in th...[show_more][last_updated.last_updated_30]
New opportunity available for a Customer Service Manager.The Customer Service Manager position is one of hourly store management.
Stores are open Monday through Saturday, 9 : 00AM to 8 : 00PM and we are...[show_more][last_updated.last_updated_30]
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance.
You will be responsible for engaging with customers, addressing their needs...[show_more][last_updated.last_updated_30]
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance.
You will be responsible for engaging with customers, addressing their needs...[show_more][last_updated.last_updated_30]
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance.
You will be responsible for engaging with customers, addressing their needs...[show_more][last_updated.last_updated_30]
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on.
Here at AAC, we have a progressive culture; we lis...[show_more][last_updated.last_updated_30]
Our focus is simple but meaningful from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities.As a...[show_more][last_updated.last_updated_variable_days]
A leading retail company is seeking a part-time Retail Associate in Miami, Florida, responsible for delivering exceptional customer service and maintaining store standards.The ideal candidate excel...[show_more][last_updated.last_updated_1_day]
Accounting Manager (Hotel Experience).We are seeking a highly skilled Accounting Manager with specialized experience in the hotel industry to join our dynamic team.
The ideal candidate will have a s...[show_more][last_updated.last_updated_variable_days]
A premier indoor skydiving company in Miami seeks an Operations Manager to oversee daily operations and lead a customer-centric team.
The ideal candidate has at least two years of experience in a hi...[show_more][last_updated.last_updated_variable_hours]
Knowledgeable of how business and organization operate; knowledgeable of policies practices trends and information affecting the business and organization.
understands the competition and the marke...[show_more][last_updated.last_updated_variable_days]
A leading paint and coating company in Miami seeks a Customer Service Specialist.The role involves ensuring customer satisfaction, processing sales, and maintaining product knowledge.Candidates mus...[show_more][last_updated.last_updated_variable_hours]
Store - MIA-HIALEAH, FL Deliver a customer centric shopping experience by managing and Part Time qdelivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain...[show_more][last_updated.last_updated_30]
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance.
You will be responsible for engaging with customers, addressing their needs...[show_more][last_updated.last_updated_30]
USPS is accepting applications for PSE Sales & Services / Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...[show_more][last_updated.last_updated_variable_days]
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
Lead the omnichannel processes.Maintain store recovery standards to deliver...[show_more][last_updated.last_updated_30]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_variable_days]
Customer Experience Specialist.Parents sayBritish Swim Schoolis quite simply the nation’s leading swim school, and as we continue to expand the reach of our life-saving program, we’ll always want t...[show_more][last_updated.last_updated_30]
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Customer Experience Advisor
El Car WashPembroke Pines, FL, United States[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Maintain an organized and efficient cashier area Ensure a clean, safe, and welcoming environment, including the cleanliness of the lobby and bathrooms Strong interpersonal and communication skills, with the ability to engage and build rapport with customers. Proven ability to meet or exceed sales goals and drive customer satisfaction. Excellent problem-solving skills and the ability to handle customer complaints with professionalism. Detail-oriented with a strong commitment to providing exceptional service. Ability to work flexible hours, including evenings, weekends, and holidays. Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun. Basic computer skills and familiarity with point-of-sale systems. Full Comprehensive Benefits 401K Retirement Savings Plan with a 4% Match! FREE Money!! On-the-Job Training and Career GROWTH Pet Insurance Work-Life Balance Mental Health Days Paid Time Off Maternity Leave Paternity Leave Tuition Reimbursement Neurodivergent Hiring Program FREE Car Washes!
What you'll be doing :
The Customer Experience Advisor will play a key role in enhancing the customer experience while driving sales performance. You will be responsible for engaging with customers, addressing their needs, educating them about our service offerings, and ensuring a seamless and positive interaction. Your goal is to create an exceptional experience that promotes customer satisfaction, loyalty, and repeat business while maximizing the conversion of retail customers into El Car Wash members.
- Greet customers warmly and provide assistance during their purchase decisions and throughout their store experience.
- Address customer inquiries, concerns, and complaints professionally and promptly.
- Provide detailed information on car wash services, memberships, and promotions.
- Educate customers about the benefits of various service options and upsell where appropriate.
- Achieve sales targets and contribute to the overall revenue goals of the car wash.
- Ensure a clean, safe, and welcoming environment for customers.
- Assist with the daily operation of the car wash, including managing transactions and handling card payments.
- Perform routine maintenance checks and ensure equipment is functioning correctly.
- Collaborate with team members to ensure efficient operations and high service standards.
- Build and maintain strong relationships with customers to encourage repeat business.
- Collect and communicate customer feedback to pinpoint areas for improvement and enhance service quality. Additionally, log client issues within Micrologic to ensure they are addressed effectively.
- Follow up with customers as needed to resolve issues or address concerns.
- Work collaboratively with team members to ensure high service standards and efficient operations.
- Contribute to a positive team environment and support colleagues in achieving common goals.
- Full Service (If applicable)
Manage cash transactions accurately, making changes as needed and ensuring compliance with company policies.
What you'll bring to the team :
COMPETENCIES
Communication
Product Knowledge
Customer Centric Approach
Technical Skills
Problem- Solving
El Car Wash Benefits :
A little About Us :
Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida's #1 express car wash and we're just getting started.
At EL, we're not just washing cars. We're transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.
At El Car Wash, our people drive our success. We're passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we're committed to making a difference- both on and off the road.
Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!
El Car Wash is an equal opportunity employer
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.