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Customer experience manager Jobs in Midland, TX

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Customer experience manager • midland tx

Last updated: 10 hours ago

Customer Success Representative

Hulk USAMidland, TX, US
Full-time

The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manne... Show more

Retail Customer Service Lead

PetSmartMidland, Texas, United States
Full-time

PetSmart does Anything for Pets – JOIN OUR TEAM!.Retail Customer Service Lead (Key Holder).Our associates are the heart of Team PetSmart.Together, we're building the best team in retail through our... Show more

Remote Customer Service Representative – TurboTax

TurboTaxMidland, Texas
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Midland, Texas
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Data Entry Product Support - $45 per hour - No Experience

GL Inc.Midland, Texas
$45.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Remote Customer Service Sales

HMG CareersMidland, Texas
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Manager

Urban Air Adventure ParksMidland, TX, United States
Full-time

Urban Air Adventure Park is gearing up to ACTIVATE AWESOME.We are seeking a highly-motivated candidate to support our vision.In this role, the Manager motivates, instills accountability and achieve... Show more

Project Manager

Flatland Energy Services, LLCMidland, Texas, United States, 79701
Full-time
Quick Apply

The Project Manager at Flatland Energy Services, LLC is responsible for all phases of project management from start to completion.Main duties will include, but not limited to managing daily activit... Show more

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Remote Product Tester - No Experience

OCPAMidland, Texas, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more

Insurance Sales Representative - Customer Service

Freeway Insurance ServicesMidland, TX , US
Full-time

Sign-On Bonus Opportunity of up to $1,000*.Lucrative incentive sales plans, bonuses and sales contests.No Cold Calling- We have a high volume of inbound sales leads and walk in traffic.Comprehensiv... Show more

Hiring Now - Work from Home - No Experience

OCPAMidland, Texas, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more

Data Entry Product Support - No Experience

GLOCPAMidland, Texas
$15.00 hourly
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Customer Service

KFCMidland, TX, US
Full-time

We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea... Show more

Customer Service Representative

Molly MaidMIDLAND, TX, US
$18.00 hourly
Full-time

Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule?  .As a Customer Service Re... Show more

Pharmacy Customer Service Associate

WalgreensMIDLAND, Texas, US
Part-time

Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.In ... Show more

Center Experience Manager

European Wax Center- MidlandMidland, TX, US
Full-time

European Wax Center®, a leading beauty lifestyle brand founded in 2004, offers guests a full suite of waxing services and a proprietary line of beauty products.UPMA Group is a long-time franchise p... Show more

Remote Entry-Level Customer Support – No Experience Required

Turbotax USAMidland, Texas
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Market Research Associate - No Experience

Clubshop | USMidland, Texas
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Product Tester – No experience – Work from Home

OCPAMidland, Texas, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies.We guarantee 15-25 hours per week with an hourly pay of between £18/hr.Th... Show more

Customer Service Representative - Work from home

NexRepMidland, Texas
$13.00 hourly
Remote
Full-time

Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more

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Customer Success Representative

Customer Success Representative

Hulk USAMidland, TX, US
30+ days ago
Job type
  • Full-time
Job description

The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement.

Responsibilities

  • Respond to customer inquiries, provide accurate quotes, and process orders efficiently.
  • Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records
  • Collaborate with the outside sales team to provide essential support and information
  • Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer’s promised delivery date
  • Develop a deep understanding of the company's product offerings and value propositions
  • Support the sales team in administrative tasks
  • Utilize CRM software to track leads and sales activities
  • Coordinate with field services and operations teams to meet customer requirements
  • Contributes to the development and improvement of customer success processes and tools
  • Efficiently track invoice submission, approval, and payment status and assist with signature collection
  • Maintain relationships with customers and field personnel, including face-to-face interaction
  • Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets
  • Performs other duties as assigned by direct supervisor

Qualifications

  • 1-3 years of experience in an oilfield supply, customer service, or a sales support position required
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office and CRM software
  • Strong sales, education, customer service, communication and organizational skills
  • Professional attitude and ability to be flexible and handle change in a positive manner
  • Strong interpersonal and communication skills to interact effectively with external and internal customers
  • Experience working in a performance-driven culture is a plus
  • Highly organized; able to prioritize, multi-task, and manage time effectively
  • Must have excellent attention to detail
  • Ability to think critically through order issues
  • Experience with Oracle (NetSuite) a plus
  • Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction
  • Ability to build and maintain positive relationships with both customers and coworkers
  • Ability to take action and solve a range of problems that may be difficult but are not typically complex
  • Ability to work independently with general supervision

Physical Demands and Work Environment

Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen.

Work Environment: This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.