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Customer experience manager Jobs in Portland, OR

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Customer experience manager • portland or

Last updated: 1 hour ago

Employee Experience Manager

SkyChefsPortland, OR-O, US
Full-time

Since 1942, SkyChefs has taken culinary excellence to new heights.As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service e... Show more

Customer Service Representative & Production Manager

A to Z MediaPortland, OR, US
Full-time
Quick Apply

Founded in 1994, A to Z Media is a family-owned company specializing in Vinyl, CD, DVD, Promotional Product and Apparel, and Manufacturing Services.For over 30 years, we have been committed to deli... Show more

Senior Product Manager - Dashboard Experience

MercuryPortland, OR, United States
Full-time

Senior Product Manager - Dashboard Experience.San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States.Mercury is built for the building class: those who act on their... Show more

Regional Sales Manager- AUTO EXPERIENCE REQUIRED

CarNowPortland, OR, USA
$85,000.00 yearly
Full-time
Quick Apply

Regional Sales Manager Summary:As the Regional Sales Manager, you will develop and execute strategic sales plans to achieve monthly quotas and drive new account growth.Your ability to identify and ... Show more

Restaurant Revenue & Experience Manager

The MINA GroupPortland, OR, United States
$50,000.00 yearly
Full-time

Restaurant Revenue & Experience Manager.The Restaurant Revenue & Experience Manager is responsible for maximizing the restaurant's topline revenue by curating, cultivating, and converting high-valu... Show more

Customer Success Manager

ReflowPortland, Oregon, US
Full-time +1

We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work.Partners get excited after the first demo, now we... Show more

Manager, Medical Customer Service

Moda HealthMilwaukie, OR, US
$78,911.43–$98,639.28 yearly
Full-time

Let’s do great things, together!.Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality.Today, like then, we’re focused on building a better future for healthc... Show more

Life Sciences Experience Design Strategy Manager

DeloittePortland, OR, United States
Full-time

Experience Design Strategy Manager.The Experience Design Strategy Manager is a client-facing consulting leader who delivers experience design strategy engagements for Life Sciences clients.This rol... Show more

Customer Service - Self Storage Manager

Public StorageClackamas, Oregon, United States
Full-time

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.We assess customer storage needs and make suggestions, including selling packing and mov... Show more

Martech Adobe Experience Manager (AEM) Sites and Assets - Manager

PwC (US)Portland, OR, United States
$99,000.00–$232,000.00 yearly
Full-time

Martech Adobe Experience Manager (AEM) Sites and Assets - Manager.The Opportunity: As a Martech Adobe Experience Manager (AEM) Sites and Assets - Manager, you will lead the charge in delivering inn... Show more

Remote Entry-Level Customer Support – No Experience Required

Turbotax USAVancouver, Washington
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Store Manager (Sales, Customer Service)

Freeway Insurance Services America, LLCPortland, OR, United States
Full-time

Store Manager (Sales, Customer Service).Requisition Number: STORE024210.Sign-On Bonus Opportunity of up to $4,000*.Lucrative incentive sales plans, bonuses and sales contests.No Cold Calling- We ha... Show more

Resident Experience Manager

Maybelle CenterPortland, OR, USA
$67,000.00–$70,000.00 yearly
Full-time
Quick Apply

Resident Experience ManagerThe Resident Experience Manager is responsible for overseeing Resident Services, Life Enrichment, and Front Desk operations to ensure residents receive coordinated, digni... Show more

Manager, Customer Education

Navex Global, Inc.Lake Oswego, OR, United States
$125,000.00 yearly
Full-time

At NAVEX, we're transforming the worldmaking it safer, more ethical, and ensuring every voice is heard.Our high-performance culture is driven by our values.We move with speed, passion and purposeas... Show more

Restaurant Revenue & Experience Manager

MINA GroupPortland, Oregon, United States
Full-time

Restaurant Revenue & Experience Manager.Reporting to the General Manager and serving as a dotted-line partner to the Revenue & Relevance team, this role is focused on who is in the room, how the ro... Show more

Customer Service Manager

SERVPRO of Southwest PortlandPortland, OR, US
$20.00 hourly
Full-time

Customer Service Manager Job Summary.The customer service manager is responsible for managing Production Technicians and monitoring their performance while still providing excellent service to the ... Show more

Customer Development Manager

Land O'Lakes, Inc.Portland, OR, United States
$123,920.00–$185,880.00 yearly
Full-time

Virtual/remote: The role is based in the Western U.Seattle, Portland, Northern California, or Southern California.The Customer Development Manager Albertsons West will:.Own management responsibili... Show more

 • New!

Customer Success Manager

TrimbleLake Oswego, OR, United States
$53,100.00 yearly
Full-time

Customer Success Manager (Construction Tech Focus).Empower Success: Become our next Customer Success Manager (Construction Tech Focus)!.Are you ready to drive the digital transformation of the cons... Show more

Global Retail Marketing, Retail Experience Manager

NikeBeaverton, OR, United States
Full-time

Leverage insights and best practices to create and evolve the store experience; lead the development and evolution of a best-in-class retail experience across all store concepts, including services... Show more

Store Manager (Sales, Customer Service)

Freeway Insurance Services AmericaPortland, OR, United States
$55,000.00–$125,000.00 yearly
Full-time

Sign-On Bonus Opportunity of up to $4,000*.Pay Range: $55,000 - $125,000 / year **.Unlimited/uncapped commission based on individual sales performance, including policies sold and related productio... Show more

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Employee Experience Manager

Employee Experience Manager

SkyChefsPortland, OR-O, US
18 days ago
Job type
  • Full-time
Job description

Job Title: Employee Experience Manager
Job Location: Portland-USA-97218
Work Location Type: On-Site
Salary Range: $93,128.34 - 116,410.42

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

The Opportunity

Our success is powered by the people behind every meal, every departure, and every delivery. At SkyChefs, we believe great workplaces don't happen by accident. They are built through connection, collaboration, listening, and a genuine commitment to helping people succeed. That's where you come in.

We're looking for an Employee Experience Manager who is passionate about people and excited to create an environment where employees feel welcomed, valued, supported, and inspired to do their best work. If you're energized by building relationships, solving problems, influencing leaders, and turning employee feedback into meaningful action, this is an opportunity to make a visible impact every single day.

This is more than an HR role. It's a chance to help shape the employee journey from day one and play a key role in building a workplace people are proud to be part of.

Why You’ll Love Working Here

  • Medical, Dental & Vision coverage starting Day 1
  • Employer‑paid life insurance and AD&D benefits
  • 401(k) with company match
  • Paid vacation, sick time, and holidays
  • Tuition reimbursement to support your growth
  • Free meals and on‑site parking
  • Long‑term career growth within a global organization

What You’ll Do

  • Partner closely with operational leaders and corporate partners to strengthen the employee experience across the facility.
  • Spend time where it matters most, on the floor, building relationships, listening to employees, understanding challenges, and identifying opportunities for improvement.
  • Conduct focus groups, gather feedback, and identify trends that impact engagement and retention.
  • Turn employee feedback into practical solutions and action plans.
  • Lead and support the Buddy Program and new hire onboarding experience.
  • Facilitating weekly new hire orientation sessions.
  • Delivering engaging classroom and instructor-led training for employees and leaders.
  • Supporting the rollout of new programs, processes, policies, and operational initiatives.
  • Tracking training completion and supporting ongoing employee development efforts.
  • Adapting training schedules and delivery methods to meet the needs of a fast-paced, 24/7 operation.

What We’re Looking For in a Candidate

  • 1-3 years of experience in employee engagement, HR, training, employee relations, operations support, or a related field.
  • Experience using employee feedback, surveys, focus groups, or workforce data to improve retention and engagement.
  • Strong relationship-building and communication skills.
  • Ability to influence leaders and drive positive change.
  • Strong organizational and problem-solving skills.
  • Bachelor's degree or equivalent experience preferred.

SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.