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Customer experience manager [h1.location_city]

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Customer experience manager • waterbury ct

[last_updated.last_updated_variable_hours]
  • [promoted]
Customer Specialist

Customer Specialist

CarMaxWaterbury, CT, US
[job_card.full_time]
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing ou...[show_more][last_updated.last_updated_30]
Customer Service Associate

Customer Service Associate

Waterbury HospitalWaterbury, CT, United States
[job_card.full_time]
Under the general direction of the nurse manager and in cooperation with all the members of the patient care team, independently performs a wide range of customer relations, communication, administ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

AmazonNaugatuck, CT, USA
[job_card.full_time]
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Experience Coordinator

Customer Experience Coordinator

TJXOakville, CT, US
[job_card.full_time]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

Family DollarWaterbury, CT, USA
[job_card.full_time]
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Consultant I

Customer Consultant I

Ion BankNaugatuck, CT, US
[job_card.full_time]
Requisition Number : CUSTO001735.Location : Naugatuck, CT 06770, USA.Job Type : Hourly, Full Time - Hybrid.Schedule : Monday through Friday 11 : 30AM to 8 : 00PM and every other Saturday from 7 : 00AM to 3 : 0...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Sales Advisor

Customer Sales Advisor

Summit Wash HoldingsWaterbury, CT, US
[job_card.full_time]
Commissions are paid every pay period.Medical, Dental, and Vision Insurance.Career Growth based on Performance and not Seniority – 75% of employees were promoted within Summit Wash Holdings.N...[show_more][last_updated.last_updated_30]
  • [new]
Manager Broker Experience

Manager Broker Experience

Highmark HealthCT, Working at Home, Conneticut
[job_card.full_time]
This job manages the development and execution of short-term and long-term objectives to standardize business practices and enhance system applications. Actively participates in and leads projects.D...[show_more][last_updated.last_updated_variable_hours]
Customer Experience Coordinator

Customer Experience Coordinator

The TJX Companies, Inc.Watertown, CT, United States
[job_card.full_time]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_30]
  • [promoted]
Window Clerk / Customer Service - No Experience Required

Window Clerk / Customer Service - No Experience Required

Postal Jobs ResourceBeacon Falls, Connecticut, United States
[job_card.full_time]
USPS is accepting applications for PSE Sales & Services / Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...[show_more][last_updated.last_updated_variable_days]
Customer Success Manager, East Coast

Customer Success Manager, East Coast

Dynata(CT)
[job_card.full_time]
We are seeking a proactive, strategic, and customer-obsessed Customer Success Manager to drive long-term value and growth for our clients. This role is about anticipating customer needs, unlocking o...[show_more][last_updated.last_updated_30]
Customer Service

Customer Service

LowesWaterbury, CT, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

HW Staffing SolutionsBristol, CT, United States
[job_card.permanent]
Customer Service & Sales Representative.Excellent company benefits upon permanent hire.We are seeking a motivated Customer Service & Sales Representative to join our team in Bristol, CT.This temp-t...[show_more][last_updated.last_updated_variable_days]
WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Waterbury, Connecticut
[filters.remote]
[job_card.part_time] +1
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Bristol, CT, US
[job_card.full_time]
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Associate

Customer Service Associate

WalmartSouthington, CT, USA
[job_card.full_time]
Join the Walmart team and provide exceptional customer service while working in a dynamic, team-oriented environment.As a Customer Service Associate, you will help customers find the products they ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Experience Manager

Customer Experience Manager

MichaelsSouthbury, CT, US
[job_card.full_time] +1
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...[show_more][last_updated.last_updated_variable_days]
Customer Solutions Manager

Customer Solutions Manager

ChobaniConnecticut
[filters.remote]
[job_card.full_time]
Chobani’s Retail Strategy & Customer Supply Chain team makes sure every cup we sell meets a happy customer.And it’s easy to be dedicated when you’re a part of something much bigger than yoursel...[show_more][last_updated.last_updated_variable_days]
Customer Success Associate

Customer Success Associate

Talent Find ProfessionalWaterbury, CT, US
[job_card.full_time]
Leadership Track | Contract-Based).Most people spend their entire life building someone else’s future — working harder every year while their income stays capped and their schedule stay...[show_more][last_updated.last_updated_variable_days]
Customer Specialist

Customer Specialist

CarMaxWaterbury, CT, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Specialist

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
  • Perform various administrative duties, including, but not limited to : printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and / or titling, auditing completed paperwork, cash / payment management
  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the Role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Demonstrate exceptional communication skills
  • Display confidence in self, the product and CarMax
  • Ability to build and maintain strong relationships
  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
  • Balance the needs of the Customer and the business when making decisions
  • Seek to fully understand and meet Customer needs
  • Create win-win solutions to Customer issues
  • Get work done well, on time and follow the right process
  • Drive work processes and pay close attention to detail
  • Perform multiple duties in a high energy, fast-paced working environment
  • Read, interpret and transcribe data in order to maintain accurate records
  • Lift objects that weigh as much as 25 lbs.

    • Education and / or Experience

  • High School Diploma, or equivalent
  • Sales and customer service experience, in an area such as retail, preferred
  • Valid Driver's License
  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

    • About CarMax

    CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

    Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

    CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.