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Customer experience manager Jobs in Westminster, CO

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Customer experience manager • westminster co

Last updated: 1 day ago

Product Manager, Site Experience

kontoor brandsDenver, CO, United States
$82,000.00–$115,000.00 yearly
Full-time

Product Manager, Site Experience.Our eCommerce platform is at the heart of our customer interactions, and we are looking for a strategic and data-driven Product Manager to optimize and elevate the ... Show more

Customer Success Manager

trimbleWestminster, CO, United States
$53,100.00 yearly
Full-time

Customer Success Manager (Construction Tech Focus).Empower Success: Become our next Customer Success Manager (Construction Tech Focus)!.Are you ready to drive the digital transformation of the cons... Show more

Customer Experience Specialist

hiring platformDenver, Colorado, United States
Remote
Full-time
Quick Apply

Customer Experience Specialist.This role involves answering questions, researching options, coordinating requests, and ensuring customers receive accurate and timely information.Respond to customer... Show more

Director, Customer Experience Operations, NA

vantage data centersDenver, CO, United States
$180,000.00–$195,000.00 yearly
Full-time

Senior Manager, Customer Experience Operations & Service Delivery.This role can be based in Denver, CO.The Senior Manager, Customer Experience Operations & Service Delivery is responsible for defin... Show more

Head of Product, New Customer Experience

gustoDenver, CO, United States
$248,000.00 yearly
Full-time

Head Of Product, New Customer Experience.At Gusto, we're on a mission to grow the small business economy.We handle the hard stuff payroll, health insurance, 401(k)s, and HR so owners can focus on... Show more

Customer Success Manager

reflowDenver, Colarado, US
Full-time +1

We’re building Reflow, a workforce and workflow intelligence platform that helps teams improve performance with a deep understanding of how we work.Partners get excited after the first demo, now we... Show more

Customer Experience Coach

serenity mental health centersDenver, CO, US
$25.00–$26.50 hourly
Full-time
Quick Apply

Monday–Friday, 6:00 AM–1:30 PM or 1:30 PM–9:00 PM, depending on clinic needs.A Saturday shift rotation is required approximately every 8 weeks.Help people move forward while building a meaningful c... Show more

FT Customer Experience Admin Coworking

serendipity labsDenver, Colorado, United States
Full-time

At Serendipity Labs we have prided ourselves on creating a business that is an extension of the corporate workplace.Trusted by some of the largest and smallest companies around, we provide flexible... Show more

Branch Manager *PETROLEUM EXPERIENCE*

guardian fueling technologiesDenver, CO, United States
Full-time

To provide the leadership and management skills necessary to achieve the goals established by our mission statement, core values, strategic intent, and financial plans to allow the branch to operat... Show more

Customer Experience Manager

elevation labsDenver, CO, USA
$50,000.00–$70,000.00 yearly
Full-time
Quick Apply

Job SummaryThe Customer Experience Manager (CEM) is both the day-to-day relationship owner and the commercial steward of a defined book of business within Elevation Labs' contract manufacturing (CD... Show more

Customer Success Manager

propellerDenver, CO, US
$70,000.00–$80,000.00 yearly
Full-time
Quick Apply

Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money.We do this through the power of maps.Our customers use Propeller’s integrated hardware and... Show more

Customer Experience Coach

serenity healthcareDenver, CO, United States
$25.00–$26.50 hourly
Full-time

Employment Type: Full-Time (On-site) Compensation: Competitive pay + growth opportunities.Help people move forward while building a meaningful career.Serenity is hiring Customer Experience Coaches ... Show more

Sales - Customer Experience Representative

sierra forest productsDenver, CO, US
$55,000.00–$65,000.00 yearly
Full-time
Quick Apply

At Sierra Forest Products, we’re more than a leading North American distributor of specialty wood products—we’re a team committed to professionalism, care, and creating spaces that enhance lives an... Show more

Sr. Director - Customer Experience

frontier group holdingsDenver, CO, United States
Full-time

At Frontier, we believe the skies should be for everyone.We deliver on this promise through our commitment to Low Fares Done Right.This is more than our tagline - it's our driving philosophy.Every ... Show more

Customer Account Manager

rk industriesDenver, CO, United States
$75,000.00–$95,000.00 yearly
Full-time

Customer Account Manager RK Water.Denver, CO Compensation: $75,000-$95,000 + Benefits.Build strong customer relationships.Support the business behind the scenes.As a Customer Account Manager with ... Show more

Customer Success Manager

frontstepsDenver, CO, US
Full-time
Quick Apply

POSITION OVERVIEW FRONTSTEPS is the software HOA and community management companies run their businesses on.When you are the operating system for someone’s entire business, the relationship m... Show more

Technical Project Manager - Customer Experience

trimble agile assetsWestminster, CO, United States
$85,900.00 yearly
Full-time

Drive Impact and Innovation as Technical Project Manager!.Are you a versatile project manager who excels at bridging core engineering with operational delivery and customer experience? Join Trimble... Show more

Business Development & Customer Experience Manager

hunterWestminster, CO, USA
$22.00–$25.00 hourly
Full-time
Quick Apply

The Hunter Company is a family-owned American manufacturer of leather holsters and firearm accessories, with a history dating back to 1952.For more than 70 years, The Hunter Company hs been dedicat... Show more

Customer Success Manager

domain toolsDenver, CO, US
$150,000.00 yearly
Remote
Full-time
Quick Apply

You will use your extensive experience and consultative selling skills to communicate our solutions to a highly technical audience at some of the largest companies in the world.You will be responsi... Show more

Customer Success Manager

uptickDenver, CO, US
$95,000.00–$105,000.00 yearly
Full-time

Customer Success is vital to our long-term profitability.We will not be successful unless our customers are receiving massive value from our service.As such, we need a manager to own driving succes... Show more

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Product Manager, Site Experience

Product Manager, Site Experience

kontoor brandsDenver, CO, United States
30+ days ago
Salary
$82,000.00–$115,000.00 yearly
Job type
  • Full-time
Job description

Product Manager, Site Experience

Our eCommerce platform is at the heart of our customer interactions, and we are looking for a strategic and data-driven Product Manager to optimize and elevate the site experience.

Role Overview: We are seeking a Product Manager, Site Experience to lead the strategy, development, and optimization of our eCommerce site experience. You will work cross-functionally with design, engineering, analytics, and marketing teams to enhance usability, performance, and conversion rates. The ideal candidate is passionate about customer experience, data-driven decision-making, and driving measurable impact through site improvements.

Key Responsibilities:

  • Develop and execute the product roadmap for site experience, focusing on user engagement, navigation, and conversion optimization.
  • Lead A/B testing and experimentation to enhance UX/UI and overall site performance.
  • Manage roadmap for platform shopping tools related to site experience.
  • Collaborate with UX designers and engineers to implement features that improve customer journey and usability.
  • Analyze user behavior, site analytics, and customer feedback to identify pain points and opportunities for enhancement.
  • Ensure a seamless, mobile-first experience while optimizing performance across all devices.
  • Partner with marketing and merchandising teams to support promotional initiatives and campaign execution on-site.
  • Manage backlog and prioritize initiatives based on business impact and customer needs.
  • Monitor and improve key site performance metrics, including bounce rates, session duration, and checkout completion rates.

Qualifications:

  • 3-5+ years of experience in product management, preferably in eCommerce or digital experiences.
  • Strong analytical skills with experience using data tools such as Google Analytics, Adobe Analytics, Hotjar or similar.
  • Hands-on experience with A/B testing, site personalization, and conversion rate optimization.
  • Familiarity with UX/UI best practices and front-end technologies (HTML, CSS, JavaScript is a plus).
  • Excellent communication and collaboration skills, with experience working in cross-functional teams.
  • Ability to balance strategic thinking with tactical execution to drive measurable results.
  • Experience with Agile methodologies and product development lifecycle.

Why Join Us?

  • Be part of a high-growth, customer-focused digital team.
  • Opportunity to shape and enhance a leading eCommerce experience.
  • Work in a collaborative and data-driven environment where your ideas make a real impact.
  • Competitive compensation and benefits, and an active environment with passion for sports
  • Discounts on great gear

Location: Denver, US

Work Schedule: Hybrid - T, W, H onsite & M, F remote

Salary: $82,000 to $115,000 annual USD