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Customer experience manager [h1.location_city]

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Customer experience manager • winston salem nc

[last_updated.last_updated_variable_days]
Program Manager, Customer Experience

Program Manager, Customer Experience

VirtualVocationsWinston Salem, North Carolina, United States
[job_card.full_time]
A company is looking for a Program Manager, Customer Experience - Broadband.Key Responsibilities Assess customer experience pain points and build a Customer Experience strategy Manage and facili...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Success Manager

Customer Success Manager

ActionstepWinston Salem, NC, US
[job_card.full_time]
Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast-growing, dynamic busin...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Onboarding Manager Remote

Customer Onboarding Manager Remote

TekmetricWinston Salem, NC, US
[filters.remote]
[job_card.full_time]
Checking the proxy and the firewall.Check your Internet connection.Check any cables and reboot any routers, modems, or other network devices you may be using. Allow Chrome to access the network in y...[show_more][last_updated.last_updated_30]
  • [promoted]
Full Time Assistant Customer Service Manager DLT

Full Time Assistant Customer Service Manager DLT

Harris TeeterWinston Salem, NC, US
[job_card.full_time]
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the ove...[show_more][last_updated.last_updated_variable_days]
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyNorth Carolina
[filters.remote]
[job_card.full_time]
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...[show_more][last_updated.last_updated_30]
  • [promoted]
Experience Manager

Experience Manager

Ulta BeautyWinston Salem, NC, US
[job_card.full_time]
Experience a place of energy, passion, and excitement.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts.At Ulta Bea...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Retail Customer Experience Manager

Retail Customer Experience Manager

MichaelsWinston Salem, NC, US
[job_card.full_time]
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...[show_more][last_updated.last_updated_30]
Customer Experience Coordinator

Customer Experience Coordinator

PepsiCoWinston-Salem, NC, United States
[job_card.full_time]
Join our dynamic team at PepsiCo as a Customer Experience Coordinator, where you'll play a vital role in enhancing our customers' ecommerce journey for the North America Power of One Pilot.This pos...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Success Manager- Higher Education

Customer Success Manager- Higher Education

LightcastWinston Salem, NC, US
[job_card.full_time]
Customer Success Manager- Higher Education.The Customer Success Manager is responsible for building strong client relationships to drive engagement, retention, and growth.In this role, you'll addre...[show_more][last_updated.last_updated_30]
  • [promoted]
Remote Online Exams & Customer Experience Assistant - French Speaking

Remote Online Exams & Customer Experience Assistant - French Speaking

PeopleCertWinston Salem, NC, US
[filters.remote]
[job_card.full_time]
Online Exams & Customer Experience Assistant.Ready to drive seamless operations and deliver outstanding service to our customers? We're seeking an Online Exams & Customer Experience Assistant to pr...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Experience Coor PT

Customer Experience Coor PT

TJXWinston Salem, NC, US
[job_card.full_time]
TJX Companies Retail Store Position.At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Success Manager

Customer Success Manager

Activate TalentWinston Salem, NC, US
[job_card.full_time]
We're seeking a proactive and relationship-driven Customer Success Manager to manage a portfolio of brands and ensure they achieve measurable growth and long-term success on our platform.You'll wor...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Success Manager

Customer Success Manager

WirescreenWinston Salem, NC, US
[job_card.full_time]
WireScreen is a fast-growing Series A startup bringing clarity to one of the worlds most complex business landscapes.Were building the go-to intelligence platform for navigating global supply chain...[show_more][last_updated.last_updated_30]
Experience Manager

Experience Manager

Ulta Beauty, Inc.Winston Salem, North Carolina, United States
[job_card.full_time]
A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Success Manager

Customer Success Manager

ServiceTitanWinston Salem, NC, US
[job_card.full_time]
Ready to be a Titan? As a CSM Team Customer Success Manager, you play a crucial role in ensuring our customers' success and satisfaction. You'll be responsible for building strong relationships with...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Experience Banker- Startford, Winston Salem

Customer Experience Banker- Startford, Winston Salem

HuntingtonWinston Salem, NC, US
[job_card.full_time]
Customer Experience Banker Non NMLS.Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.O...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Success Manager

Customer Success Manager

ClariumWinston Salem, NC, US
[job_card.full_time]
Clarium is seeking a proactive, relationship-driven Customer Success Manager (CSM) to ensure our healthcare clients unlock maximum value from our platform. This role is ideal for someone who thrives...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Success Manager

Customer Success Manager

AuctaneWinston Salem, NC, US
[job_card.full_time]
At Auctane, we are united by a passion to help businesses deliver whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requ...[show_more][last_updated.last_updated_30]
Customer Account Manager II

Customer Account Manager II

Triumph GroupClemmons, NC, US
[job_card.permanent]
TRIUMPH designs, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures.We partner with ...[show_more][last_updated.last_updated_variable_days]
Program Manager, Customer Experience

Program Manager, Customer Experience

VirtualVocationsWinston Salem, North Carolina, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Program Manager, Customer Experience - Broadband.

Key Responsibilities

Assess customer experience pain points and build a Customer Experience strategy

Manage and facilitate customer operations process improvement initiatives and oversee program / project management throughout the lifecycle

Coordinate and monitor the workflow of cross-functional teams while ensuring on-time delivery and achievement of business goals

Required Qualifications

Minimum of 8 years of experience in program management with a focus on operational improvements in a technology-driven organization

Experience in managing cross-functional projects within the broadband industry

Bachelor's degree required; MBA strongly preferred

PMP certification or equivalent experience desired

Proficiency with project management tools such as Microsoft Project or Smartsheet