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Customer experience manager Jobs in Yonkers, NY

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Customer experience manager • yonkers ny

Last updated: 4 days ago

Manager, Customer Solutions

chromalloyOrangeburg, NY, US
Full-time

Job Summary We're looking for a Customer Solutions Manager to lead our Customer Solutions team and serve as the primary point of ownership for the customer experience within the local operat... Show more

Online Customer Experience Specialist

TradeJobsWorkforce10704 Yonkers, NY, US
Full-time

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone... Show more

 • Promoted

Customer Success Manager

FullpathTeaneck, NJ, US
$80,000.00 yearly
Remote
Full-time

Fullpath by Cox Automotive is a fast growing tech company in the automotive space with hubs across the US and Israel.We are disrupting the multi-trillion dollar transportation industry with our adv... Show more

Patient Experience Ambassador

The Hebrew Home at RiverdaleThe Bronx, NY
Full-time

The Hebrew Home at Riverdale -.Patient Experience Ambassador – Immediate Full Time Opportunity.RiverSpring Living is seeking a Patient Experience Ambassador to join our dynamic team!.The RiverSprin... Show more

Customer Success Manager

RCRM - Random Talent PartnersNorwood, New Jersey, United States
Full-time

Recruit CRM is one of the very few fully bootstrapped remote SaaS ATS+CRM companies that has scaled to over $10 million in Annual Recurring Revenue.As a bootstrapped company, we have been profitabl... Show more

Remote Entry-Level Customer Support – No Experience Required

Turbotax USAEdgewater, New Jersey
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Customer Service - Self Storage Manager

Public StorageFort Lee, NJ, United States
$18.00 hourly
Full-time

Customer Service - Self Storage Manager.Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.Our Benefits Total Rewards package available to our team:.We work Flexible... Show more

Client Experience Associate

HSBC Global Services LimitedScarsdale, NY, US
Full-time

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US.Applicants must be legally authorized to work in the U.HSBC will not engage in imm... Show more

Employee Experience Manager

Beacon MobilityBronx, NY, United States
$75,000.00 yearly
Full-time

An operations specialist is responsible for the management of workflow throughout the operations department.The purpose of this position is to optimize daily activities and performance of the busin... Show more

Manager Customer Relation Training

Metropolitan Transportation AuthorityBronx, NY, United States
$86,968.00 yearly
Full-time

Zerega Central Maintenance Facility – 750-770 Zerega Ave, Bronx.Reporting Manager (if Applicable).This position is accountable for researching, developing,.Department of Buses’ hourly and superviso... Show more

Customer Service

KFCHackensack, NJ, US
Full-time

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning o... Show more

Customer Experience Coordinator

TJ MaxxMount Vernon, New York, 10550
Part-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

Assistant Store Manager - Customer Experience

PetSmartPelham, New York, United States
Full-time

PetSmart does Anything for Pets – JOIN OUR TEAM!.Assistant Store Manager Customer Experience.Our associates are the heart of Team PetSmart.Together, we're building the best team in retail through o... Show more

 • Promoted

Member Experience Manager

FlexcarLarchmont, NY, US
Full-time
Quick Apply

Member Experience Manager Location: Onsite,   Larchmont, NY Salary:  $65,000.Bonus + full benefits day one Flexcar is completely reimagining car ownership.Flexcar is the world’s fir... Show more

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Maywood, New Jersey
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Retail Customer Experience Associate, Paramus Park - Full Time

Macy'sParamus, NJ, United States
$12.00 hourly
Full-time +1

Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products... Show more

Luxury Customer Experience & Showroom Manager

New Day Executive SearchParamus, NJ, United States
Full-time

Luxury Customer Experience & Showroom Operations Specialist.We are seeking a polished, hospitality-driven leader to help create an elevated showroom experience within a premium retail environment.T... Show more

Manager, Customer Solutions

Chromalloy CorporationOrangeburg, NY, United States
Permanent

Chromalloy is a global engineering & solutions company.We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turb... Show more

Customer Service Manager

Hobby Lobby StoresParamus, NJ, US
$20.15 hourly
Full-time

New opportunity available for a Customer Service Manager.The Customer Service Manager position is one of hourly store management.Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are... Show more

Customer Service Team Leader (Front End Support Manager)

Whole FoodsParamus, NJ, United States
$23.60 hourly
Part-time

Provides overall leadership to the Store Support team.Responsible for all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance... Show more

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Manager, Customer Solutions

Manager, Customer Solutions

chromalloyOrangeburg, NY, US
5 days ago
Job type
  • Full-time
Job description
Job Summary We're looking for a Customer Solutions Manager to lead our Customer Solutions team and serve as the primary point of ownership for the customer experience within the local operating unit.
This role provides leadership, direction, and coaching to ensure customers receive reliable service, timely communication, and innovative solutions while supporting business growth and operational excellence. The successful candidate will lead customer-facing operations, develop and mentor a high-performing team, drive process improvements, and strengthen customer relationships to support retention, satisfaction, and long-term revenue growth. Work That Matters At Chromalloy, your work directly supports aviation safety and reliability.
Our teams repair and manufacture critical aerospace components used across the global aviation industry.
As a people leader, you'll play a key role in developing talent, improving processes, and delivering results that help keep aircraft flying safely around the world. Location: Orangeburg, NY Schedule: Monday - Friday 7:30 a.m.
to 5:00 p.m. What You’ll Be Doing * Lead and develop the local Customer Solutions team. * Deliver a responsive, high-quality customer experience. * Drive customer communication, issue resolution, and account support. * Serve as the voice of the customer across the organization. * Build strong customer relationships that support retention and growth. * Lead escalations and coordinate resolution of delivery or quality concerns. * Develop team capabilities through coaching, training, and development. * Identify and implement process improvements. * Support quoting, pricing, profitability analysis, and business development efforts. * Ensure compliance with customer requirements and export regulations. * Identify growth opportunities and strengthen customer partnerships. What We’re Looking For * Bachelor's degree and 5+ years of relevant experience, or equivalent combination of education and experience. * Leadership experience in customer service, sales, operations, quality, or business development. * Aerospace or other highly regulated industry experience. * Strong customer relationship management and problem-solving skills. * Ability to influence stakeholders and make sound business decisions. * Effective written, verbal, and presentation communication skills. * Ability to manage multiple priorities in a fast-paced environment. * Advanced Microsoft Excel and PowerPoint skills. Nice to Have * Experience leading customer-facing teams in aerospace manufacturing or MRO environments. * Knowledge of contract management and pricing strategies. * Experience conducting customer business reviews and performance reporting. * Familiarity with export control requirements. * Lean, Six Sigma, or continuous improvement experience Leadership Expectations and Values * Sets Direction: Aligns people and decisions to Chromalloy’s vision and delivers results through transparency and accountability. * Business Leadership: Drives enterprise value through sound judgment, cross-functional collaboration, and customer focus. * Leads with Courage: Communicates openly, addresses challenges directly, and fosters accountability. * Acts Decisively: Makes informed decisions, empowers others, and drives continuous improvement. * Builds Talent: Develops diverse, high-performing teams through trust, respect, and inclusion. * Owns Results: Sets clear expectations, establishes standards, and delivers operational excellence.