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Program Manager, Pharma Relations

Program Manager, Pharma Relations

Soleo HealthFrisco, TX, US
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Program Manager of Pharma Relations.Soleo Health is seeking a Program Manager of Pharma Relations to lead key pharmaceutical partnerships and ensure seamless program delivery and success.Join us in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Associate

Customer Relations Associate

Legacy AcquisitionsPlano, TX, US
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Do you enjoy providing excellent service and building lasting customer relationships? Our team members focus on building relationships to ensure customer needs are being served.As a Customer Relati...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Scott Samuel - State Farm AgentFrisco, TX, United States
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As a Customer Relations Representative - State Farm Agent Team Member with Scott Samuel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Representative I

Customer Relations Representative I

Raising Cane'sPlano, TX, US
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Customer Relations Representative I.The Customer Relations Representative I serves customers beyond the restaurant by handling customer recovery in a caring, genuine, and authentic way.This role fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Public Relations

Public Relations

TradeJobsWorkForce75074 Plano, TX, US
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Public Relations Job Duties : Responds to requests for information from the media.Establishes and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Gene Wolfgram - State Farm AgentFrisco, TX, United States
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Virtual Customer Relations Lead

Virtual Customer Relations Lead

The Blue Haven LifeAllen, Texas, USA
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This role is designed for individuals with strong communication leadership who enjoy guiding clients through comprehensive educational conversations. You will take ownership of client interactions e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Program Manager, Pharma Relations

Program Manager, Pharma Relations

Soleo Health IncFrisco, TX, US
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Program Manager of Pharma Relations.Join us in Simplifying Complex care!.Affordable Medical, Dental, & Vision Insurance Plans. Company Paid Disability & Basic Life Insurance.HSA & FSA (i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Relations Coordinator

Customer Relations Coordinator

TradeJobsWorkforce75379 Dallas, TX, US
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As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Jarrod Rush - State Farm AgentWylie, TX, US
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As a Customer Relations Representative - State Farm Agent Team Member with Jarrod Rush - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Michael Johnson - State Farm AgentPlano, TX, United States
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Now Hiring - Customer Relations Representative

Now Hiring - Customer Relations Representative

Judy Samuel - State Farm AgencyPlano, TX, US
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Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Sales and Service Representative - State Farm Agent Team Member.Insurance experience not r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Daniel Borden - State Farm AgentPlano, TX, US
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As a Customer Relations Representative - State Farm Agent Team Member with Daniel Borden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Jj Castilleja - State Farm AgentFrisco, TX, US
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State Farm Insurance Agent located in Frisco, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for JJ STATE FARM you will build and develop cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - Plano, TX

Customer Relations Representative - Plano, TX

LHH Recruitment SolutionsPlano, TX, United States
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Customer Relations Representative (CRR).LHH Recruitment Solutions is seeking a Customer Relations Representative (CRR) to join our client's team in a role combining. This position processes First Re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Manager, Payer Relations

Manager, Payer Relations

Oceans HealthcarePlano, TX, United States
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The Manager, Payer Relations reports to the Vice President of Strategic Payer Relations and Performance and oversees the full life cycle of managed care contracts. This role manages contract organiz...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Ed Forster - State Farm AgentFrisco, TX, US
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Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Willis Morrison - State Farm AgentPlano, TX, United States
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As a Customer Relations Representative - State Farm Agent Team Member with Willis Morrison - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Christy Brott - State Farm AgentFrisco, TX, US
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Christy Brott State Farm Agency, an innovative and dynamic force in the insurance industry, is on the lookout for passionate and ambitious individuals to join our team as a Customer Relations Repre...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Program Manager, Pharma Relations

Program Manager, Pharma Relations

Soleo HealthFrisco, TX, US
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Program Manager of Pharma Relations

Soleo Health is seeking a Program Manager of Pharma Relations to lead key pharmaceutical partnerships and ensure seamless program delivery and success. Join us in Simplifying Complex care!

Soleo Health Perks :

  • Competitive Wages
  • 401(k) with a Match
  • Referral Bonus
  • Paid Time Off
  • Great Company Culture
  • Paid Parental Leave Options
  • Affordable Medical, Dental, & Vision Insurance Plans
  • Company Paid Disability & Basic Life Insurance
  • HSA & FSA (including dependent care) Options
  • Education Assistance Program

The Position :

The Program Manager of Pharm Relations is responsible for managing the success of the relationship(s) with an assigned customer(s) in order to achieve the goals and objectives identified by the customer and Soleo Health and its affiliates. Responsible for building long-term relationships between the customer, Soleo Health, and other professional organizations and third-party vendors (Data Aggregators, Hub Providers, contracted vendors, etc.). The complexity of the solution, product, or services offered is variable and can range from simple to moderately complex account management and client partnership.

  • Internal and External Client Relationship
  • Program Development including implementation coordination
  • Program Oversight and Management
  • Contractual Agreements, Storage and Adherence
  • Quarterly Business Review preparation and execution

    • Responsibilities include :

  • Own client relationship and act as the point of contact for all program services, projects and operational performance issues. Develops lasting relationships that foster client ties.
  • Interacts with clients and project sponsors, stakeholders and various project members to ensure that specified business needs are met; assists in the post-implementation analysis to ensure that requirements are fulfilled.
  • Assists in the development, refinement, validation or ensures completion of all projects; seeks insights from program that are of value to customer and communicates those insights; manages various work plans to ensure project commitments are met - on time.
  • Collaborate and implement on mutually agreed upon written policies and procedures (Business Rules Document(s) ("BRDs") and Client Work Instructions ("CWIs"), and process flows in connection with the program alongside partner.
  • Provide support ensuring that business requirements are identified, understanding of expectations of each party, and establishment of agreed upon milestones and delivery dates are met.
  • Analyzes program processes and makes recommendations for improving efficiency, resulting in expense reduction both internally and for external clients.
  • Effectively communicates relevant project information to superiors. Delivers engaging, informative, well-organized presentations.
  • Manage project development from initiation to closure. Collaborate with internal and external stakeholders to track and report on project milestones and provide status reports.
  • Responds, resolves and / or escalates issues in a timely fashion.
  • Applies comprehensive knowledge and / or engages the appropriate subject matter experts to gain a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects.
  • May contribute to the development of policies and procedures.
  • Collaborates on technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
  • Completes work independently receives general guidance on new projects
  • Work reviewed for purpose of meeting objectives.
  • Lead and support strategic meetings with Pharma partners onsite or virtually, summits or vendor partnership meetings, quarterly business reviews (QBR's) and meetings for program success.
  • Responsible for gathering input and compiling information received from key subject matter experts to create customer specific customization for responses, business reviews, and meetings.
  • Evaluates operational issues to determine how competitive and current it is with the latest trends in the industry.
  • Completes all required duties, projects and reports in a timely fashion on a daily, weekly, or monthly basis per the direction of the leadership.

    • Schedule :

    Monday-Friday 8 : 30am-5pm

    Requirements :

  • Bachelor's degree in Business Administration, Project Management, Healthcare, or a related field (required). Advanced degree (preferred).
  • A minimum of 5-7 years of experience in a health care related field
  • A minimum of 4 years of experience in account management in a health care related field
  • Experience working with third-party vendors (e.g., Data Aggregators, Hub Providers) and managing contractual agreements.
  • Proven track record of managing projects from initiation to closure, ensuring milestones and deliverables are met.
  • Experience preparing and delivering Quarterly Business Reviews (QBRs) and similar client-facing presentations.

    • About Us :

    Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

    Soleo's Core Values :

  • Improve patients' lives every day
  • Be passionate in everything you do
  • Encourage unlimited ideas and creative thinking
  • Make decisions as if you own the company
  • Do the right thing
  • Have fun!

    • Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

    Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.

    Keywords : Now hiring, hiring now, hiring immediately, immediately hiring, Specialty Pharmacy Services, Biopharma Client Services, biotech, market access, hub services