Customer relations manager serp_jobs.h1.location_city

Job Description

Job Description

Meet REVOLVE :

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast- paced work environment.

Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the Influencer Relations Manager role :

Leads the Brand Ambassador program by building and nurturing partnerships with creators who align with the brand. They develop campaigns, resources, and incentives that empower ambassadors to authentically promote products and drive affiliate sales. By analyzing performance data and optimizing outreach, they continuously grow the ambassador network and maximize revenue impact. They’re also leading the execution of paid influencer partnerships. Targeting high-impact creators whose reach and engagement amplify brand awareness, drive meaningful audience engagement.

Major Responsibilities :

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Lead strategic recruitment initiatives to grow and onboard a diverse, high-impact group of influencers into the Brand Ambassador program
• Oversee and elevate ambassador relationship management, ensuring clear communication, consistent engagement, and strong long-term partnerships
• Manage the monthly gifting strategy and budget for top-performing ambassadors and influencers to maximize loyalty, content output, and program value
• Identify and drive new social opportunities, including emerging platforms, content trends, and program innovations, to expand the ambassador network and accelerate affiliate revenue growth
• Identify, pitch, and negotiate partnerships with high-impact influencers to maximize brand reach and engagement
• Oversee end-to-end execution of paid influencer campaigns, ensuring content aligns with brand guidelines and campaign objectives
• Track, analyze, and report on campaign performance, using insights to inform future partnership strategies

Required Competencies :

To perform the job successfully, an individual should demonstrate the following competencies :

Minimum Qualifications :

Preferred Qualifications :

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

For individuals assigned and / or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly / salary range is $85,000 to $95,000.

ATTENTION :

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