Customer relations manager [h1.location_city]
[job_alerts.create_a_job]
Customer relations manager • charlotte nc
- [promoted]
Customer Success Manager (Customer Relations)
TreeringCharlotte, NC, USCustomer Relations Representative - State Farm Agent Team Member
Daniela Melendez - State Farm AgentCharlotte, NC, USCustomer Relations Representative - State Farm Agent Team Member
Ivan Archbold - State Farm AgentCharlotte, NC, US- [promoted]
Public Relations Assistant
XTalk PrepCharlotte, NC, USCustomer Relations Representative - State Farm Agent Team Member
Tony Hefner - State Farm AgentCharlotte, NC, US- [promoted]
Senior Manager / Director, Investor Relations
North Carolina StaffingCharlotte, NC, USCustomer Relations Representative - State Farm Agent Team Member
Joshua Ross - State Farm AgentCharlotte, NC, United StatesCustomer Relations Representative - State Farm Agent Team Member
Jeff Genant - State Farm AgentCharlotte, NC, USCustomer Relations Representative - State Farm Agent Team Member
Jason Colvin - State Farm AgentCharlotte, NC, USCustomer Manager
Acosta GroupCharlotte, NC, United States- [promoted]
Client Relations Manager
VirtualVocationsCharlotte, North Carolina, United States- [promoted]
Public Relations Manager
Truly FreeCharlotte, NC, USCustomer Relations Representative - State Farm Agent Team Member
Aprille Shaffer - State Farm AgentCharlotte, NC, USCustomer Relations Representative - State Farm Agent Team Member
Emma Allen - State Farm AgentCharlotte, NC, United States- [promoted]
Senior Manager / Director, Investor Relations
Stanley Black & DeckerCharlotte, NC, US- [promoted]
Client Relations Manager | Customer Service [COC0027224]
ProSidian ConsultingCharlotte, NC, USCustomer Relations Representative - State Farm Agent Team Member
Michael Grant - State Farm AgentCharlotte, NC, United StatesCustomer Relations Representative - State Farm Agent Team Member
Jay Killen - State Farm AgentCharlotte, NC, USInsurance Account Manager : Growth & Client Relations
emmasallen.comCharlotte, NC, United StatesCustomer Success Manager (Customer Relations)
TreeringCharlotte, NC, US- [job_card.full_time]
Customer Success Manager (Customer Relations)
Treering is a company dedicated to delivering exceptional experiences to our customers and employees. We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our team. This role is focused on managing customer relations, ensuring customer satisfaction, and driving retention and growth during a key period for our business.
As a Customer Success Manager at Treering, you will play a critical role in managing day-to-day customer interactions, ensuring they achieve their goals with our products and services. You will work directly with customers to build strong relationships, resolve issues, and provide support while collaborating with internal teams to ensure smooth delivery of solutions.
Key Responsibilities :
- Build and maintain strong relationships with customers, acting as their main point of contact during the contract period.
- Ensure customer satisfaction by understanding their needs and proactively addressing any concerns or challenges.
- Assist customers in onboarding, product training, and ongoing support to maximize their use of Treering's products and services.
- Collaborate with internal teams (e.g., sales, product, and support) to resolve customer issues and provide tailored solutions.
- Monitor customer health metrics, track feedback, and identify opportunities for improvement or additional services.
- Communicate effectively with customers about product updates, new features, and best practices.
- Proactively manage customer retention and renewal processes, ensuring a smooth transition at the end of the temporary period.
- Document and report on customer feedback, challenges, and successes to the leadership team.
- Proficiency with CRM software and customer support tools.
Requirements :
Why Join Us?
$65,000 - $70,000 a year
If you're passionate about creating meaningful customer relationships and thrive in a collaborative, mission-driven environment, we'd love to hear from you. Join us in shaping memorable experiences for our customers and contributing to Treering's continued growth. Apply today and help us deliver exceptional service to the communities we support.