Customer relations manager Jobs in Chicago, IL

Job Title

Communications Professional

Job Description

This position is an opportunity for a skilled communications professional with a strategic mindset, media relations experience and strong project management and writing skills to manage external communications plans and programs. The team member will join the Global Communications & Media team, based in Motorola Solutions' Chicago headquarters, and report to the head of North America Enterprise Security Communications & Media.

Scope of Responsibilities:

• Serve as a strategic business partner and communications counselor to North America Enterprise Security sales leaders with a focus on building relationships and gathering insights that can be used in messaging and media pitching
• Partner with product and marketing teams to align communications activities
• Lead the development and execution of strategic external communication plans and programs that tell the company's story to reporters, investors and other key audiences
• Create well-crafted, concise and highly engaging communications including pitches, press releases, blog posts, and other materials needed to tell our enterprise security stories
• Build and maintain key media relationships and regularly pitch national, local and trade media with enterprise security stories
• Manage communications activities at and around priority North America tradeshows
• Read enterprise security and technology news; support monitoring, measurement and crisis communications

Specific Knowledge and Skills

• Bachelor's degree required; journalism, communications or English preferred
• 7+ years of communications experience with a corporation or public relations agency or in journalism
• Strategic thinker who can build a network, gather information and translate it into communications projects and plans that generate coverage and clear results
• Outstanding writing, editing and proofreading skills
• Savvy media strategist who knows how to leverage top-tier, trade and local outlets for earned coverage, as well as paid, shared and owned channels
• Seasoned professional who exerts influence in navigating all levels of the organization and consistently exhibits strong judgment and commitment to excellence
• Detailed project manager who leads complex workstreams with cross-functional contributors, meets tight deadlines and easily adjusts as circumstances change
• Serious commitment to excellence, quality and attention to detail
• Experience working with sales teams, marketing and company leaders preferred

Target Base Salary Range: $105,000 - $115,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelor's Degree AND 7+ years of communications experience with a corporation or public relations agency or in journalism
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. (GC/CITIZEN ONLY)

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.