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Customer relations manager Jobs in Fresno, CA

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Customer relations manager • fresno ca

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National Client Relations & Operations Specialist

PrideStaffFresno, CALIFORNIA, US
Temporary
Quick Apply

National Client Relations and Operations Specialist.PrideStaff is an award-winning local and national staffing firm providing temporary staffing and recruiting for multiple industries and positions... Show more

 • Promoted

Customer Service Representative

Path ArcFresno, CA, US
Full-time
Quick Apply

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly sol... Show more

Accounting Clerk/Grower Relations Assistant

Vie DelFresno, CA, US
Full-time
Quick Apply

Vie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines.We are currently seeking talented candidates to join the Vie-Del Family.We offer a competitive s... Show more

Customer Service Associate

Dollar TreeClovis, CA, United States
Full-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

Auto Repair Customer Service Advisor/Customer Service

Romita Auto ServiceFresno, California, United States
$50,000.00 yearly
Full-time
Quick Apply

This is more than just a job it’s an opportunity to build a professional career.Invest in yourself, grow your skills, and become part of a team where technicians and advisors work together to take ... Show more

National Client Relations & Operations Specialist

PrideStaff FinancialFresno, CA, United States
Full-time

National Client Relations And Operations Specialist.PrideStaff is an award-winning local and national staffing firm providing temporary staffing and recruiting for multiple industries and positions... Show more

Customer Care Representative

Morphius CorpFresno, CA, US
Full-time
Quick Apply

Must reside in California  We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can b... Show more

Assistant Superintendent - Human Resources & Labor Relations / Site: District Office

Central unified school districtFresno, CA, United States
Full-time

Under the direction of the Superintendent plans, coordinates and supervises the operation of certificated and classified personnel in accordance with California State laws, district policies, and r... Show more

Customer Growth Representative

Reyes Coca-Cola BottlingFresno, CA, United States
$28.00 hourly
Full-time

Join the leading beverage provider, Reyes Coca-Cola Bottling! Shift: Full Time, Monday - Friday, 4:00-5:00am start Benefits: Medical, Dental, Vision, Retirement, Vacation Route available: Los Banos... Show more

Stewardship and Donor Relations Officer - Philanthropy

Trinity HealthFresno, CA, United States
$68,452.80 yearly
Full-time

Stewardship And Donor Relations Officer.The Stewardship And Donor Relations Officer is a vital part of the Philanthropy team, driving donor engagement and stewardship.Develops and implements compre... Show more

Customer Service Representative

Wawona Frozen FoodsClovis, CA, USA
$18.00 hourly
Full-time
Quick Apply

Wawona Frozen Foods is a family-owned company known for our commitment to quality, safety, and exceptional service.We produce premium frozen fruit products using state-of-the-art facilities that me... Show more

Customer Service Advisor

Jiffy LubeFresno, CA, US
Full-time

During face-to-face customer interaction, the.This is an important job in our Jiffy Lube stores and critical to our success.And every J-Team member receives comprehensive training from Jiffy Lube U... Show more

Public Relations

TradeJobsWorkForce93710 Fresno, CA, US
Full-time

Public Relations Job Duties: Responds to requests for information from the media.Establishes and... Show more

 • Promoted

Customer Solutions Manager

Linde Gas & EquipmentFresno, CA, United States
$76,500.00 yearly
Full-time

Customer Service Manager Location: Fresno, CA Linde Gas & Equipment Inc.Customer Service Manager to join our team! Customer Service Manager will be responsible for performing and monitoring day-to-... Show more

Customer Success Director

AO Globe LifeFresno, CA, US
Full-time
Quick Apply

AO Globe Life is seeking mission-driven professionals to support veterans and their families through structured virtual benefit consultations.This fully remote opportunity is designed for individua... Show more

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National Client Relations & Operations Specialist

National Client Relations & Operations Specialist

PrideStaffFresno, CALIFORNIA, US
30+ days ago
Job type
  • Temporary
  • Quick Apply
Job description
Position: National Client Relations and Operations Specialist
Department: National Accounts and Managed Services
Reports To: Manager, Managed Services
Status: Exempt
Location: Remote or Hybrid

About Us: PrideStaff is an award-winning local and national staffing firm providing temporary staffing and recruiting for multiple industries and positions. PrideStaff is headquartered in Fresno, CA, with franchises in more than 30 states. Several specialty divisions comprise “The PrideStaff Companies,” including Rx relief, Insurance Relief, PrideStaff Financial, and G.A. Rogers & Associates.

Purpose of Position: We are seeking a highly organized and motivated National Client Relations and Operations Specialist to provide essential client-facing, administrative, and operational support to our Managed Services Department Manager. This role is crucial for maintaining excellent client relations and ensuring the efficient flow of service processes. Furthermore, it supports our team's goals to retain and expand existing national accounts while successfully acquiring new business. The ideal candidate will be detail-oriented, proactive, and possess exceptional communication and multitasking abilities.

Duties and Responsibilities: The National Client Relations and Operations Specialist position includes the following duties and responsibilities:
  • Managed Services Provider (MSP) Coordination: Serve as the primary operational liaison and intermediary between the MSP, Vendor Management Systems (VMS), and internal field offices.
  • Schedule monthly meetings with national client contacts as an opportunity to connect on process management and discuss potential opportunities for expansion.
  • Act as a professional point of contact for clients, managing correspondence, phone calls, and emails, and directing inquiries to the appropriate team member.
  • Maintain and update client information, contact details, and account documentation accurately and promptly within our system.
  • Assist in the preparation of client-facing materials, including presentations, proposals, performance reports, and marketing documents.
  • Coordinate follow-up actions from client meetings, ensuring deadlines are met and all necessary paperwork and internal processes are completed.
  • Process client requests, service needs, and administrative tasks efficiently and accurately.
  • Assist with compliance and regulatory requirements by ensuring all client files and activities adhere to company policies and industry standards.
  • Support the onboarding process for new clients and the ongoing servicing of existing client accounts.
  • Field Training and Support: Schedule and conduct training sessions for field offices on client account processes and essential Vendor Management Systems (VMS) tool usage, including credential setup and post-training recap documentation.
  • Perform other duties as required
Required Skills & Abilities:
  • Ability to prioritize, schedule, and meet deadlines without micromanagement
  • Consistently meets goals and expectations through self-management
  • Conflict management and problem-solving skills
  • Excellent verbal and written communication skills
  • High degree of emotional intelligence
  • Improves results by generating, encouraging, and supporting new ideas
  • Professionally represents the organization and its best interests in all internal and external communications
  • Responds effectively to new demands, priorities, or changes in direction
  • Strong analytical and problem-solving skills
  • Trustworthy and able to handle critical, sensitive, and confidential information
  • Utilizes a self-reliant and "above and beyond" approach to the assigned work
  • Works independently in a fast-paced, always changing, and on-demand environment
  • The position requires high attention to detail
Required Education & Experience:
  • 2+ Must have experience working with Managed Services Providers (MSPs) and Vendor Management Systems (VMS)
  • Associate?s or Bachelor?s degree preferred
  • 2+ years of experience in a client-facing capacity
Preferred Skills & Qualifications:
  • Proficiency in Google Suite (GoogleSheets, GoogleMeets, GoogleSlides, etc.)
  • Excellent written and verbal communication and interpersonal skills.
  • Exceptional organizational skills, with the ability to manage multiple tasks, prioritize effectively, and meet tight deadlines.
  • Demonstrated ability to work independently, exercise good judgment, and handle confidential information with the utmost discretion.
Work Environment & Physical Demands:
  • Professional, office clerical work environment
  • Ability to sit for prolonged periods with incidental bending, stooping, and lifting
  • There could be some work travel, but it will be limited
Benefits & Perks:
  • Remote or Hybrid work schedule (in-office and at home)
  • Flexible schedule (if applicable to the position)
  • Paid time off (sick leave, vacation, volunteer time off, personal day, birthday holiday, & PrideStaff designated holidays)
  • Health, dental, vision, and ancillary benefit options
  • 401K
  • Career learning & development through conference attendance, professional speaking opportunities, and continuing education