Customer relations manager [h1.location_city]

Employee Relations Manager

At VF, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. A day in the life of an Employee Relations Manager at VF looks a little like this. The Employee Relations Manager is responsible for employee relations services across the various VF functions. You will be responsible for leading ER functions as a trusted expert on matters including internal allegations, leadership coaching, claims and investigations geared towards root cause identification, sensitive and confidential matters as well as performance management, offboarding, training and development, leave management and compliance with state and federal requirements. Additionally, the Employee Relations Manager will provide supervisory responsibilities to other members of the broader Employee Relations team.

Let's break down that day-in-the-life a bit more.

• Conduct timely, thorough and impartial internal investigations on all workplace allegations, including harassment, discrimination, and retaliation and other Title VII related concerns and provide recommendations on disciplinary action plans to ensure fair and consistent outcomes.
• These investigations include facilitating difficult conversations with employees and leaders, on complicated and sensitive topics demonstrating empathy, professionalism, and the ability to think on your feet while conducting an exploratory interview.
• Conduct legal and compliance reviews of substantiated facts and prepare all required documentation with a focus on issue resolution within assigned region / area.
• Prepare executive level summaries and recommendations on employee relations cases with a focus on resolving the matter with minimal risk and upholding our VF Values.
• Provide Leaders at all levels with strategic guidance, recommendations and support with performance management, including the implementation of coaching documents, preparing for quarterly check-in conversations, performance improvement plans, and exit strategies.
• Provide employees with support and guidance to address their concerns in areas including teamwork, communication, and leadership among others.
• Support leave management including ADA accommodations and conduct the Interactive Process to make recommendations in work accommodations
• Manage the reorganization and exit process including preparing planning logistics, preparing leaders, ensuring accurate documentation, conducting notification conversation with professionalism and empathy and while ensuring compliance and consistency with company policies.
• Maintain accurate and timely documentation regarding all cases in designated case management tools and systems.
• Partner with Client Group HRBP's to align disciplinary actions involving employees, leaders, and / or teams. Additionally, partner with HRBPs to support strategic initiatives and plans within the designated line of business.
• Draft, update and maintain VF policies and provide coaching and performance recommendations in alignment with them.

What do you need to succeed? We all have unique skills that we bring to work and celebrate every day. For this role, there are foundation skills you'll need to succeed and excel. Additionally, while a Bachelor's degree in human resources, or related fields is highly preferred, we are most interested in your 3-5 years of years of experience and professional achievements. The foundation skills you will need in this position are :

Now WE have a question for YOU. Are you in? Hiring Range : $87,264.00 USD - $109,080.00 USD annually Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

Please note, our hiring ranges are determined and built from market pay data. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you require accommodations during the application process, please contact us at peopleservices@vfc.com. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.

VF Diversity Vision Statement VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.