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Customer relations manager [h1.location_city]

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Customer relations manager • lafayette la

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Customer Specialist

Customer Specialist

CarMaxLafayette, LA, US
[job_card.full_time]
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing ou...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Associate

Customer Service Associate

WalmartCarencro, LA, USA
[job_card.full_time]
Join the Walmart team and provide exceptional customer service while working in a dynamic, team-oriented environment.As a Customer Service Associate, you will help customers find the products they ...[show_more][last_updated.last_updated_30]
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Customer Service Representative

Customer Service Representative

Planet FitnessLafayette, LA, US
[job_card.full_time]
Customer Service Representative.Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and gue...[show_more][last_updated.last_updated_30]
Customer Accounts Manager

Customer Accounts Manager

Louisiana StaffingLafayette, LA, United States
[job_card.full_time]
The salary range for this role is $13.This position is also eligible for incentive pay based on performance.Aaron's Customer Account Managers drive the success of our stores by leading the customer...[show_more][last_updated.last_updated_variable_days]
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Customer Experience Manager

Customer Experience Manager

Home DepotMaurice, LA, US
[job_card.full_time]
With a career at The Home Depot, you can be yourself and also be part of something bigger.Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of stor...[show_more][last_updated.last_updated_variable_days]
Bilingual Patient Relations Specialist

Bilingual Patient Relations Specialist

VieMedLafayette, LA, United States
[job_card.full_time]
Essential Duties and Responsibilities : .Answer calls from patients and other stakeholders.Communicate effectively in both English and Spanish to assist patients with their inquiries.Coordinate with ...[show_more][last_updated.last_updated_30]
Customer Service Tech

Customer Service Tech

D.R. HortonLafayette, LA, United States
[job_card.full_time]
It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title servi...[show_more][last_updated.last_updated_30]
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Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Monica Meyers - State Farm AgentYoungsville, LA, US
[job_card.full_time]
As a Customer Relations Representative - State Farm Agent Team Member with Monica Meyers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth...[show_more][last_updated.last_updated_30]
West Division Employee Relations Specialist - Veterinary

West Division Employee Relations Specialist - Veterinary

BluePearlLafayette
[job_card.full_time]
If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl Pet Hospital is hir...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

Multi-Color CorporationLafayette Twp, PA, United States
[job_card.full_time]
Build your Career with an Industry Leader.As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences.Backed by over a centur...[show_more][last_updated.last_updated_variable_days]
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Customer Service Representative

Customer Service Representative

Family DollarScott, LA, USA
[job_card.full_time]
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...[show_more][last_updated.last_updated_30]
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Customer Service / Sales

Customer Service / Sales

Home Depot (Retail)Broussard, LA, US
[job_card.full_time]
Customer Service / Sales | Home Depot.These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will l...[show_more][last_updated.last_updated_30]
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Ladd Hidalgo - State Farm AgentYoungsville, LA, United States
[job_card.full_time]
We've been proudly serving our community for 5 years with a close-knit team of 5.Our office runs on collaboration, support, and a shared commitment to helping customers protect what matters most.We...[show_more][last_updated.last_updated_30]
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Brad Markerson - State Farm AgentLafayette, LA, United States
[job_card.full_time]
As a Customer Relations Representative - State Farm Agent Team Member with Brad Markerson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growt...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Bilingual Patient Relations Specialist

Bilingual Patient Relations Specialist

Sleep Management, LLCLafayette, LA, US
[job_card.full_time]
Essential Duties and Responsibilities : .Answer calls from patients and other stakeholders.Communicate effectively in both English and Spanish to assist patients with their inquiries.Coordinate with ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

LowesLafayette, LA, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
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Customer Service Associate

Customer Service Associate

WalgreensLafayette, LA, US
[job_card.full_time]
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...[show_more][last_updated.last_updated_30]
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Customer Care Representative

Customer Care Representative

Home BankLafayette, LA, US
[job_card.full_time]
This position consistently provides exceptional customer service in a timely and accurate manner resulting in customer satisfaction and retention. Provides direct assistance to customers by utilizin...[show_more][last_updated.last_updated_30]
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Customer Service Representative

Customer Service Representative

U-HaulLafayette, LA, US
[job_card.full_time]
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...[show_more][last_updated.last_updated_30]
Customer Specialist

Customer Specialist

CarMaxLafayette, LA, US
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  • [job_card.full_time]
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Customer Specialist

As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.

What You Will Do Essential Responsibilities

  • Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
  • Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
  • Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
  • Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
  • Perform various administrative duties, including, but not limited to : printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and / or titling, auditing completed paperwork, cash / payment management
  • Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing

Purpose of the Role

This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.

Qualifications and Requirements

  • Demonstrate exceptional communication skills
  • Display confidence in self, the product and CarMax
  • Ability to build and maintain strong relationships
  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
  • Balance the needs of the Customer and the business when making decisions
  • Seek to fully understand and meet Customer needs
  • Create win-win solutions to Customer issues
  • Get work done well, on time and follow the right process
  • Drive work processes and pay close attention to detail
  • Perform multiple duties in a high energy, fast-paced working environment
  • Read, interpret and transcribe data in order to maintain accurate records
  • Lift objects that weigh as much as 25 lbs.

    • Education and / or Experience

  • High School Diploma, or equivalent
  • Sales and customer service experience, in an area such as retail, preferred
  • Valid Driver's License
  • Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

    • About CarMax

    CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

    Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

    CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.