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Customer relations manager Jobs in New Haven, CT

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Customer relations manager • new haven ct

Last updated: 1 day ago

Manager

Dunkin'Milford, CT, United States
Full-time

The Store Manager provides leadership to support the goals and strategies by ensuring our Dunkin' customers have a warm and friendly customer service experience.Inspires and develops associates by ... Show more

Manager

Dunkin' - Franchisee Of Dunkin DonutsBranford, CT
$45,000.00 yearly
Full-time

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts.Dunkin' licensed the first of many franchises in 1955.It is now the world's leading baked goods and coffee chain, serv... Show more

Customer Service Manager

Hobby Lobby StoresMilford, CT, US
$20.15–$21.15 hourly
Full-time

New opportunity available for a Customer Service Manager.The Customer Service Manager position is one of hourly store management.Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are... Show more

Customer Service Representative

BioTouchWest Haven, CT, US
Full-time
Quick Apply

The Customer Service Representative will handle all incoming calls to ensure customer satisfaction is achieved.This position serves as the primary communicator between drivers and clients of our or... Show more

Director Customer Experience (CX)

HoneywellNorth Branford, CT, United States
$151,000.00–$190,000.00 yearly
Full-time

Director Customer Experience (CX).As Director Customer Experience (CX) here at Honeywell Technologies, you will lead the customer experience strategy and execution for the Hospitality Vertical of B... Show more

Customer Service / Insides Sales

DocuprintnowNew Haven, CT, US
Full-time
Quick Apply

Customer Service / Inside Sales Representative – Commercial Printing.We are an established commercial printing company in New Haven looking for an experienced.Customer Service / Inside Sales Repres... Show more

Customer Relations Representative - State Farm Agent Team Member

chris raffone - State Farm AgentBranford, CT, US
$50,000.00–$100,000.00 yearly
Full-time

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!... Show more

Director of Client Relations for Private Pay Home Care Growth

Guardian Angels HomecareBranford, CT
Full-time

Established Non-Medical Homecare Agency seeking a highly connected, results-driven professional to grow our private-pay home care business across two key Connecticut markets focused on building hig... Show more

Director of Digital Customer Delivery

NR ConsultingNew Haven, CT, United States
Full-time

Director of Digital Customer Delivery.The Digital Customer Delivery Director is responsible for all application management functions and initiatives for the client business, including Marketing, Sa... Show more

Customer Service Specialist (Big Y Express)

BigYNonMILFORD, CT, USA
Full-time

The Customer Service Specialist Big Y Express is responsible for providing customers with an exceptional and rewarding experience in the convenience and fuel areas of Big Y.The Customer Service Spe... Show more

Customer Service Specialist & Dance Instructor

LETS DANCE LLCMilford, CT, US
$17.00 hourly
Full-time +1

Share your passion of working with people.Teaching social skills and confidence through ballroom dancing.No Experience is necessary, just a joy of being active and working with others.Are you looki... Show more

Customer Service Associate

The UPS Store The Shops At Yale #5105New Haven, CT, US
Full-time

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, ... Show more

ShopRite - Customer Service Manager (Garafalo CT) Salary Range $950 - $1250/wk

ShopRiteMilford, CT, United States
Full-time

With the General Store Manager, to effectively direct and supervise all functions and activities of the store and its Associates to achieve the Organization's goals (i.Customer Experience, and Asso... Show more

Manager

Eli's Restaurant GroupBranford, CT, United States
Full-time

Eli's Restaurant Group Manager.Join the Eli's Restaurant Group family! Our restaurants are recognized for great food and service and as great places to work.We hire and care deeply for people with ... Show more

HR Project Manager

Elite Placement Group, Inc.New Haven, CT, United States
Full-time

A growing, mid-sized manufacturing company is seeking a hands-on Human Resources Manager to lead the HR function for a 100+ employee organization.This is a high-impact role reporting directly to th... Show more

Director of Public Affairs and Community Relations

Jewish Federation Of Greater New HavenNew Haven, CT, United States
$85,000.00 yearly
Full-time

Director of Public Affairs and Community Relations.Jewish Federation of Greater New Haven.The Jewish Federation of Greater New Haven brings people together to strengthen Jewish life, support Israel... Show more

Remote Customer Service Representative

VelvethorizonsNew Haven, Connecticut, United States
Remote
Full-time
Quick Apply

Velvet Horizons is a remote-based organization providing structured planning and coordination services to a broad client base.Our team is committed to delivering organized, accurate, and responsive... Show more

Assistant Manager, Customer Operations - Hamden Village Fair

GapHamden, CT, United States
$18.80–$25.40 hourly
Full-time

Assistant Manager, Customer Operations - Hamden Village Fair.Full time 2165 Dixwell Avenue, Hamden, CT, US 06514.Employee pay will vary based on factors such as qualifications, experience, skill le... Show more

Call Center - Customer Service - Office

Hamilton ConnectionsEast Haven, CT, US
$18.75 hourly
Full-time +1
Quick Apply

Any with customer service experience are encouraged to apply.In this role, you will be responsible for handling client inquiries and scheduling appointments.Responsibilities for Call Center:.Manage... Show more

People also ask
Manager

Manager

Dunkin'Milford, CT, United States
30+ days ago
Job type
  • Full-time
Job description

Store Manager Job Summary

The Store Manager provides leadership to support the goals and strategies by ensuring our Dunkin' customers have a warm and friendly customer service experience. Inspires and develops associates by modeling leadership to promote our service-driven culture to build high-performing teams. Our culture is service-driven, fun and high-performing. We value our team and seek to hire good people who will embrace our core values and execute our mission to provide excellent service to our customers.

We offer competitive salaries, yearly bonus, sick time, Health Insurance Plan (medical and dental), Life Insurance, Short Term Disability, Paid Training, Potential growth within the organization and more!

The Restaurant Manager reports directly to the District Manager and is responsible for leading a team to consistently provide our customers with the highest level of service and a warm and positive experience. Responsibilities include managing a Dunkin' Unit, but are not limited to:

Responsibilities Include: (but not limited to)

  • Assist to recruit, hire, onboard and develop employees, maintain agreed upon staffing levels for the projected sales of the restaurant
  • Communicate job expectations to employees and ensure all training is completed per company guidelines
  • Hold team members accountable for their behavior and performance, addressing concerns promptly
  • Create and maintain a guest first culture in the restaurant
  • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
  • Ensure Brand standards, recipes and systems are executed including Red Book responsibilities
  • Help prepare and complete action plans; implement production, productivity, quality and guest service standards
  • Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
  • Control costs to help maximize profitability
  • Adhere to security and cash handling procedures
  • Demonstrate competency in weekly inventory process and analysis
  • Demonstrate competency in writing effective crew schedules and monitoring labor performance daily
  • Execute new product roll-outs including team training, marketing and sampling
  • Drive sales goals and track results

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

Qualifications:

  • Arrives on time
  • Great with guests
  • Can foresee problems before they occur
  • A leader and role model for the employees
  • Previous managerial experience strongly preferred
  • Previous fast food/quick service restaurant experience required
  • Top-notch customer service skills
  • Strong verbal and written communication skills
  • Excellent leadership skills