Talent.com

Customer relations manager Jobs in Peoria, IL

Create a job alert for this search

Customer relations manager • peoria il

Last updated: 3 days ago

Customer Experience Manager

PIP, Peoria, ILPeoria, IL, US
$58,000.00–$70,000.00 yearly
Full-time

PIP Marketing, Signs & Print – Peoria, IL | Full-time, on-site |Remote Work Not an Option.We're a 30-person print and sign company that's been in Peoria since 1978.We're hiring someone to run o... Show more

Customer Service Representative

Circle KPeoria, Illinois, United States of America
Part-time

Store 4700123: 2427 W Northland Ave, Peoria, Illinois 61614.Flexible (Days, Evenings, Overnights + Weekends).Customer Service Representative.We want you to join our team as a Customer Service Repre... Show more

Customer Care Coordinator

Garber Heating & Air Conditioning, Inc.Peoria, IL, USA
$17.25–$23.00 hourly
Full-time
Quick Apply

Customer Care Coordinator - HVACGarber Heating & Air Conditioning Morton, ILPay: $17.Garber Heating & Air Conditioning is seeking a personable and dependable Customer Care Coordinator to support ou... Show more

Customer Relations Representative - State Farm Agent Team Member

Randy Begole - State Farm AgentPeoria, IL, US
$50,000.00 yearly
Full-time

Competitive pay based on experience.As a Customer Relations Representative - State Farm Agent Team Member with Randy Begole - State Farm Agent, you will generate the kind of exceptional customer ex... Show more

100% Remote Client Relations Specialist

AO Garcia AgencyPeoria, Illinois, United States, 61602
Remote
Full-time

Client-facing, fully remote, financial services.You are paired with a growing team, given tools and mentorship, and expected to enroll and support clients who asked for guidance.Training and leader... Show more

Customer Service Representative

The Habegger Corporation - Illinois/Iowa Regional OfficePeoria, IL, USA
$17.00–$22.00 hourly
Full-time
Quick Apply

The Habegger Corporation in Peoria, IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers.Do you have exceptional multitasking skill... Show more

Customer Outreach Specialist

Bump HealthPeoria, IL, US
$36,500.00–$37,500.00 yearly
Full-time
Quick Apply

Bump Health is on a mission to make healthcare more accessible, affordable, and empowering for moms and families.We deliver personalized care, resources, and products designed to support families t... Show more

Manager

SubwayPeoria, IL, United States
Full-time +1

As part of the Subway Team, you will focus on eight main things:.Providing an excellent guest experience.Ensuring that great food is prepared & served.Keeping our restaurants functional, clean and ... Show more

Insurance Customer Service Rep

Allstate - Seng Sophanavong AgencyPeoria, IL, US
$42,000.00–$48,000.00 yearly
Full-time +1
Quick Apply

Please send your resume' to seng10@allstate.Dont wait, take the next step in your career today.Allstate - Seng Sophanavong Agency in Peoria, Illinois, is looking for a motivated and dynamic individ... Show more

Manager

Applebee's Grill & BarPekin, IL
Full-time +1

It all started in 1980 in Atlanta, Georgia.Bill and TJ Palmer opened the restaurant that would later become Applebee’s.We’ve grown up a lot since then, with almost 2,000 locations in the U.Here you... Show more

Delivery Station Customer Service Associate, DSL

Amazon.com Services LLCNorth Pekin, Illinois, USA
Full-time

At Amazon, our mission is to be Earth’s most customer-centric company.To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ... Show more

Farmers Insurance Customer Service Rep

Farmers Insurance - Carrie Joos AgencyPekin, IL, US
$45,600.00–$55,000.00 yearly
Full-time
Quick Apply

Farmers Insurance - Carrie Joos Agency.Farmers Insurance, consistently ranked among the top 1% of agencies nationwide.Our success is built on teamwork, service, and a commitment to excellence.Weve ... Show more

Customer Relations Representative - State Farm Agent Team Member

Zach Butler - State Farm AgentPekin, IL, US
$45,000.00 yearly
Full-time +1

I’ve been in the insurance industry since 2012 and opened my State Farm agency in 2020.Our team includes four full-time employees, one part-time team member, and myself — a group that takes pride i... Show more

Customer Service Representative

TYR TacticalPeoria, US
Full-time

Peoria, AZ (On-site, 5 days/week) 9330 N 91st Ave, Peoria, AZ 85345 About the Role TYR Tactical is seeking a Customer Service Representative to join our team in Peoria, AZ.In this role, you'll serv... Show more

CLUB Customer Service Associate - Part Time

Bass Pro ShopsEast Peoria, IL, United States
$15.00–$17.75 hourly
Part-time

CLUB Customer Service Outfitter.The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member.The C... Show more

Shift Manager

Steak 'n ShakePeoria, IL, United States
$20.50 hourly
Full-time

Steak N Shake is hiring managers looking to make a difference! We have exciting times ahead! What we sell is an experience.We are looking for passionate people with a fun-loving attitude who provid... Show more

Customer Relations Representative - State Farm Agent Team Member

Aaron Freitag - State Farm AgentPeoria, IL, US
$15.00 hourly
Full-time +1

Part-Time Customer Service Representative (CSR).Aaron Freitag State Farm Insurance & Financial Services Agency.The Aaron Freitag State Farm Agency is seeking a dependable, detail-oriented, and ... Show more

Customer Relations Representative - State Farm Agent Team Member

Pfeifer Ins and Fin Svcs, Inc.Pekin, IL, US
$54,000.00 yearly
Full-time

As a Customer Relations Representative - State Farm Agent Team Member with Pfeifer Ins and Fin Svcs, Inc.Your attention to detail, customer service skills, and desire to help people make you a fit.... Show more

Manager

IllinoisPeoria, Illinois, United States
Full-time +1

As part of the Subway® Team, you as a Manager will focus on eight main things: .Providing an excellent guest experience .Ensuring that great food is prepared & served.Keeping our restaurants fu... Show more

Meat Department Manager Trainee

Hy-VeePeoria, IL, United States
Full-time

Meat Department Manager Trainee.At Hy-Vee our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed... Show more

People also ask
Customer Experience Manager

Customer Experience Manager

PIP, Peoria, ILPeoria, IL, US
4 days ago
Salary
$58,000.00–$70,000.00 yearly
Job type
  • Full-time
Job description

Benefits:

  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance
  • 401(k) matching
  • Competitive salary
  • Dental insurance


Customer Experience Manager
PIP Marketing, Signs & Print – Peoria, IL | Full-time, on-site |Remote Work Not an Option


We're a 30-person print and sign company that's been in Peoria since 1978. We're hiring someone to run our customer experience team: two customer service reps and two sales assistants. If you've managed a small office or a small team and know how to get good work out of people, we want to talk to you.


You don't need print experience. We'll teach you the industry. We can't teach you how to lead.


What the job is


You'll manage the four people who handle the day-to-day for our customers: quoting, taking orders, answering questions, keeping jobs moving through production, and fixing problems before the customer knows there was one. That same team is the support behind our five outside sales reps. When a rep lands a job, your people quote it, enter it, track it, and follow up with the customer so the rep can get back out selling. Your team is also taking over the smaller accounts the reps have been carrying, so those customers get regular attention.


You'll own how all of that works: who does what, how a job gets handed from sales to your team to production, how fast a rep can expect a quote back, and what "done right" looks like.


Day to day you'll:


  • Run the team. Set expectations, coach, hold people accountable, and step in when something's off.
  • Keep customers taken care of. Calls and emails get answered fast. Jobs go out right and on time.
  • Back up the sales reps. Make sure your team turns quotes, orders, and customer questions around quickly so the reps aren't stuck doing paperwork.
  • Fix the process, not just the problem. When the same mistake shows up twice, figure out why and change how we do it.
  • Watch the numbers. Response time, errors, reprints, retention. We run on EOS, so you'll have a scorecard and a seat at a weekly meeting.
  • Keep sales and production talking. Your team sits between them.

Who we're looking for


  • You've managed people. A small office, a branch, a department, a crew of three to ten. You've hired, trained, had the hard conversations, and gotten a team to perform.
  • You're organized and you follow through.
  • You're good with customers, including the unhappy ones.
  • You can look at how work gets done and see where it breaks.
  • You're comfortable with software. We use Salesforce, a production management system, and Microsoft 365. You'll learn ours.
  • Print, sign, direct mail, or manufacturing experience is a plus, not a requirement


About us


We do print, signs, vehicle wraps, direct mail, and online ordering portals for businesses across central Illinois and a few well beyond it. Family-owned, locally run, and we still answer the phone. Learn more at go2pip.com.


How to apply


Send a resume and a few sentences on the biggest team you've managed and what you did to make it better. That second part matters more to us than the resume.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.