Customer relations manager serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Customer relations manager • tacoma wa
Customer Solutions Manager
Liquid BrandPuyallup, WA, United StatesAssociate Director Public Relations
AMP AgencyUS, WA, USCustomer Relations Representative - State Farm Agent Team Member
Joe Yi - State Farm AgentTacoma, WA, USCustomer Relations Representative - State Farm Agent Team Member
Kyle Van Santen - State Farm AgentFederal Way, WA, USCustomer Relations Representative - State Farm Agent Team Member
Michael Lewis - State Farm AgentLakewood, WA, US- serp_jobs.job_card.promoted
Government & Community Relations Corridor Director-Pierce County
ST Public BrandingTacoma, WA, USWest Division Employee Relations Specialist - Veterinary
BluePearlTacomaCustomer Relations Representative - State Farm Agent Team Member
Candy Rawson - State Farm AgentFife, WA, United StatesCustomer Relations Representative - State Farm Agent Team Member
Christian Mcclung - State Farm AgentFife, WA, United StatesCustomer Relations Representative - State Farm Agent Team Member
Paul Rohrbaugh - State Farm AgentTacoma, WA, USCommunity Relations Coordinator
South Sound 911Tacoma, WA, USPublic Relations / Marketing Internship
College of The AlbemarleTacoma, WACustomer Relations Representative - State Farm Agent Team Member
Kent Cashman - State Farm AgentGig Harbor, WA, United StatesCustomer Service Manager
P3 ServicesPacific, WA, USPublic Relations / Marketing Program
The Borgen ProjectTacoma, WA, United StatesCustomer Relations Representative - State Farm Agent Team Member
Tyler Mcclung - State Farm AgentTacoma, WA, USCustomer Relations Representative - State Farm Agent Team Member
Michael Lewis CompanyLakewood, WA, United StatesCustomer Relations Representative - State Farm Agent Team Member
Christian McClung - State Farm AgentFife, WA, USCustomer Service - Self Storage Manager
Public StorageTacoma, WA, United StatesCustomer Solutions Manager
Liquid BrandPuyallup, WA, United States- serp_jobs.job_card.full_time
Customer Solutions Manager
Make an Impact as a Leader in Service Excellence!
At FloHawks, we've proudly served our community for over 50 years with industry-leading plumbing, septic, and environmental services. We're now looking for a high-energy, people-first Customer Solutions Manager to elevate our service teams and fuel our next phase of growth. If you're a natural leader with a passion for developing people, streamlining operations, and ensuring every customer experience is exceptionalthis is your opportunity to lead with purpose and drive results in a fast-paced, mission-driven environment.
Compensation : $85k to 95K + BONUS!
Location : 16207 Meridian Ave E, Puyallup
What You'll Do :
- Lead, coach, and mentor our Customer Service and Service Advisor teams to meet and exceed business goals.
- Drive revenue and job count growth across all service lines : Septic, Storm Water, Drain Cleaning, Plumbing, and Electrical.
- Oversee hiring, onboarding, and continuous training for your teams.
- Maintain 97%+ customer satisfaction through service excellence and relationship management.
- Provide oversight of back-office operations, including billing, reporting, and payroll coordination, ensuring accuracy, timeliness, and process integrity.
- Monitor performance through weekly and monthly reporting, goal setting, and ongoing coaching.
- Collaborate cross-functionally with Dispatch, Operations, and Leadership to ensure smooth scheduling, workflow, and resource planning.
- Champion internal communication and process improvement across teams.
- Uphold company valuesSafety, Integrity, Accountability, and Customer Focusin all team and customer interactions.
What You Bring :
Why Join FloHawks?
Ready to Lead? Send us your resume and a short introduction explaining why you're the right person for this pivotal role.