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Customer relations manager [h1.location_city]

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Customer relations manager • vancouver wa

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  • [promoted]
Client Relations Manager

Client Relations Manager

Portland StaffingPortland, OR, US
[job_card.full_time]
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps m...[show_more][last_updated.last_updated_30]
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Ryan Gelbrich - State Farm AgentPortland, OR, US
[job_card.full_time]
As a Customer Relations Representative - State Farm Agent Team Member with Ryan Gelbrich - State Farm Agent, you will play a key role in driving the growth and success of our insurance agency.Your ...[show_more][last_updated.last_updated_30]
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

John Proctor - State Farm AgentPortland, OR, US
[job_card.full_time]
State Farm Insurance Agent located in Portland, OR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for John Proctor - State Farm Agent, you will ...[show_more][last_updated.last_updated_variable_days]
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Manager, Public Relations - Rejuvenation

Manager, Public Relations - Rejuvenation

Williams-SonomaPortland, OR, US
[job_card.full_time]
The Brand Marketing team at Rejuvenation is responsible for defining and celebrating the brand across every customer touchpoint, including brand strategy, PR, partnerships, events, social media, an...[show_more][last_updated.last_updated_variable_days]
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Sr. Regulatory and Utility Relations Manager

Sr. Regulatory and Utility Relations Manager

Energy Trust of OregonPortland, OR, US
[job_card.full_time]
Regulatory Policy And Utility Relations Sr.Reports to : Government and Stakeholder Relations Lead.Compensation : Competitive starting salary : $96,100 - $123,000 commensurate with skills and experienc...[show_more][last_updated.last_updated_variable_days]
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Labor Relations Manager

Labor Relations Manager

Port of PortlandPortland, OR, United States
[job_card.full_time]
The Port of Portland is Hiring for a.We are seeking a strategic and hands-on Labor Relations Manager to lead the development and execution of a comprehensive, organization-wide labor relations stra...[show_more][last_updated.last_updated_30]
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Manager Employee Relations

Manager Employee Relations

Oregon StaffingPortland, OR, US
[job_card.full_time]
Serves as a strategic advisor to HR and business leaders by aligning employee and organizational objectives.Provides guidance on HR and employee relations matters, ensuring equitable, consistent, a...[show_more][last_updated.last_updated_30]
Customer Relations Representative

Customer Relations Representative

Banner SolutionsPortland, OR, United States
[job_card.full_time]
Safely and effectively procures new business and maintains existing customer base.Responsible for soliciting new business and maintaining the existing customer base. This will include the various as...[show_more][last_updated.last_updated_30]
Client Relations Manager

Client Relations Manager

VirtualVocationsVancouver, Washington, United States
[job_card.full_time]
A company is looking for a Client Relations Manager.Key Responsibilities Develop and maintain exceptional client relationships Oversee support and service activities for designated clients, ensu...[show_more][last_updated.last_updated_30]
Customer Relations Director

Customer Relations Director

Laurelhurst Senior LivingPortland, OR
[job_card.full_time]
Laurelhurst Senior Living – Portland, OR.Laurelhurst Senior Living is seeking an enthusiastic and compassionate.This role is ideal for a people-focused professional who thrives on building relation...[show_more][last_updated.last_updated_1_day]
Manager Patient Relations RN

Manager Patient Relations RN

Northern Arizona Healthcare CorporationPortland, OR, US
[job_card.full_time]
The NAH Patient Relations Manager provides managerial leadership to the FMC and VVMC Patient Relations Departments.The incumbent provides strategic direction and operational oversight to the greate...[show_more][last_updated.last_updated_variable_days]
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Senior Manager, Investor Relations

Senior Manager, Investor Relations

LivaNovaPortland, OR, US
[job_card.full_time]
LivaNova Investor Relations Specialist.As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ...[show_more][last_updated.last_updated_variable_days]
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Kathy Landers - State Farm AgentVancouver, WA, US
[job_card.full_time]
Our agency has been serving the community since 1997, and today were a close-knit team of five.Before opening the agency, I worked in State Farm claims operations, which gave me a strong foundation...[show_more][last_updated.last_updated_30]
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Elena Pleshakov - State Farm AgentPortland, OR, United States
[job_card.full_time]
Are you a dynamic and customer-focused individual with a passion for building meaningful connections? If you thrive on working with the public and are eager to make a positive impact, consider a re...[show_more][last_updated.last_updated_variable_days]
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

JOSHUA MERRION - State Farm AgentPortland, OR, US
[job_card.full_time]
This position BEGINS on January 2, 2026.You will need to obtain Property & Casualty and Life & Health Licensing before beginning employment. As our new Customer Relations Representative, you...[show_more][last_updated.last_updated_30]
Customer Relations Representative

Customer Relations Representative

Baker CommoditiesPortland, OR, United States
[job_card.full_time]
Safely and effectively procures new business and maintains existing customer base.Responsible for soliciting new business and maintaining the existing customer base. This will include the various as...[show_more][last_updated.last_updated_30]
  • [promoted]
Manager Employee Relations

Manager Employee Relations

Portland General ElectricPortland, OR, US
[job_card.full_time]
At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we havent stopped since we started in 1888.We ene...[show_more][last_updated.last_updated_30]
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Spencer Hall - State Farm AgentPortland, OR, US
[job_card.full_time]
Do you enjoy working with the public and helping people? Are you detail-oriented, outgoing, and tech-savvy? If you answered yes to these questions, our Customer Relations Representative position ma...[show_more][last_updated.last_updated_variable_days]
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Mark Nguyen - State Farm AgentPortland, OR, United States
[job_card.full_time]
As an Customer Relations Representative - State Farm Agent Team Member for Mark Nguyen - State Farm Agent, you are vital to our daily business operations and customers' success.You grow our agency ...[show_more][last_updated.last_updated_30]
Client Relations Manager

Client Relations Manager

Portland StaffingPortland, OR, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Client Operations Manager

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery. Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. To learn more, please see Cengage Group's Inclusion and Diversity page.

The Client Operations Manager will :

  • Manage and deliver talent pipeline services to new and existing corporate clients.
  • Guide new corporate clients through post-contract onboarding processes and manage client success and service delivery from end to end through the entire contract lifecycle.
  • Deliver exceptional talent pipeline and upskilling services to corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business.
  • Analyze and improve organizational processes, and work to improve quality, productivity and efficiency.

The Client Operations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling services delivered to include :

  • Responsible for all phases of the talent pipeline lifecycle.
  • Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence.
  • Develop and implement operational policies and procedures related to enrollment, persistence, and certification for upskilling trainees.
  • Analyze operational processes and performance data to find opportunities for improvement.
  • Lead and direct operations team to achieve business targets.
  • Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training.
  • Work cross-functionally with both internal departments and external clients to achieve goals.
  • Identify and implement strategies to improve quality of service, productivity, and profitability.
  • Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately.
  • Ensure all operations are carried on in an appropriate and cost-effective way.
  • Support in forecasting requirements, communicating with clients directly, and addressing operational needs.
  • Be responsible for related procurement processes and coordinate material and resources allocation.
  • Identify and address problems and opportunities for the business.
  • Provide data and support to management as needed.

    • Skills You'll Need Here :

  • Basic :
  • BA / BS or equivalent work experience and a validated, successful track record in a detail-oriented position.
  • Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work.
  • Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.
  • Highly flexible and adaptable to change.
  • High energy and good communication skills both written and verbal.
  • Ability to interact professionally with Vice Presidents and Director level staff within clients.
  • Have a customer focused mentality; both in work with candidates, trainees and clients.
  • Comfortable using technology in performing routine job tasks and for product demonstration purposes.
  • Outstanding organizational and time management skills.
  • Proficiency in PC and Microsoft Office applications.
  • Great if experienced with Salesforce.
  • Ability to monitor and evaluate operational data.
  • Preferred :
  • Professional business-to-business / customer success experience (3 years strongly desired)
  • Experience working with adult learners and non-traditional students.
  • Proficiency in being a great partner within and outside one's own department.
  • Understanding of client relations / partnership management and how to efficiently work with external partnerships.
  • Driven to succeed and yearning to make impact; customer success obsession mentality.

    • Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917.

    Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

    The full base pay range for this position is $58,300.00 - $75,750.00 USD. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

    Warning : Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.