Customer representative h1.location_city
[job_alerts.create_a_job]
Customer representative • los angeles ca
Customer Care - Customer Service Representative
Crystal StairsLos Angeles, CA, USA
Customer Service Representative
SUN DATA SUPPLY INCLos Angeles, CA, US
Customer Service Representative
Third Party CSPasadena, CA, US
CUSTOMER SERVICE REPRESENTATIVE
Family DollarLos Angeles, California
Customer Service Representative
ABM IndustriesLos Angeles, CA, US
Customer Service Representative
Lumek VisualsLos Angeles, CA, USA
Customer Service Representative
ACMEPasadena, CA, US- [promoted]
Customer Service Representative
TradeJobsWorkforce90012 Los Angeles, CA, US
Customer Service Representative
Bedrosians Tile and StoneLos Angeles, CA, USA
Customer Care Representative
Morphius CorpPasadena, CA, US
Travel Customer Representative
Next Stops travelLos Angeles, California, United States
Customer Support Representative
eatOS POS Inc.Los Angeles, California, United States
Customer Success Representative
ChristianSky AgencyPasadena, CA, US
Customer Service Representative
Shatto Veterinary CenterLos Angeles, CA, US
Travel customer representative
Kopp TravelsLos Angeles, California, United States
Customer Support Representative
HopesglobalgetawaysLos Angeles, California, United States
Customer Service Representative
Cotton CitizenLos Angeles, CA, US
Customer Service Representative
Path ArcLos Angeles, CA, US
Travel customer representative
Getaway Travel AgencyLos Angeles, California, United StatesCustomer Care - Customer Service Representative
Crystal StairsLos Angeles, CA, USA- [job_card.full_time]
- [filters_job_card.quick_apply]
Crystal Stairs, Inc.
Improving the Lives of Families through
Child Care Services, Research, and Advocacy
Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.
Operations - Customer Service Representative
100% Onsite - Los Angeles CA 90056
What We're Looking For:
We are seeking a quality Customer Service Representatives to provide excellent customer service to our internal and external clients. In this important and highly visible position, you will be greeting clients, explaining our program requirements and creating a welcoming and hospitable environment for our visitors. You will direct clients to the appropriate personnel, provide information about Crystal Stairs events and distribute paperwork as needed. This is a fast-paced environment with a high call volume and incoming traffic so, you must maintain a calm and professional demeanor at all times.
EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:
- High School graduate or equivalent G.E.D. is required; some college preferred.
- Two to three years customer service experience required, with experience working in a call center environment preferred.
- Ability to work collaboratively and productively with diverse groups of people is a must. Bilingual English/Spanish is required
- Display a high degree of professionalism in all Customer Care operations, including but not limited to phone coverage, servicing walk-in clients, routing incoming mail, and completing special projects.
- Advanced computer skills required with proficiency in MS Office
- Must have knowledge of general office operations
- Knowledge of customer service practices and principles
- Data entry into CSI Information Technology systems
- Provide overview of agency's services to clients.
- Answer, screen, and route incoming phone calls.
- Assist clients in determining their needs and direct them to the appropriate personnel.
- Receive deliveries to the agency.
- Open, date stamp and distribute all mail.
- Maintain a tidy reception area continuously throughout the day; eliminate or report all safety hazards.
- Must be able to work overtime and weekends as needed.
- Perform other duties as assigned.
Total Package of Benefits
- Medical/ Dental/ Vision - 95% paid by agency!
- 401k Matching Options
- Flex Spending
- Pre-paid Legal Services
- Sick and Vacation Time
- Paid Holidays and Winter Break
- Opportunity for Growth and Development
- Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.
For more information about Crystal Stairs, please visit our website at:
Job Posted by ApplicantPro