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Customer service advisor Jobs in Louisville, KY

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Customer service advisor • louisville ky

Last updated: 3 days ago

Customer Service Representative

Seneca Animal HospitalLouisville, KY, US
Full-time

Client Service Representative – Veterinary Receptionist.Client Service Representative .CSR) to join our team of dedicated veterinary professionals at our full-service hospital in .CSRs are valuable... Show more

Customer Service Representative

Circle KNew Albany, Indiana, United States of America
Part-time

Store 4702230: 3601 Grant Line Rd, New Albany, Indiana 47150.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenge... Show more

Customer Service Advisor - 4124 Shelbyville Rd.

SpeedWash Car WashLouisville, KY, US
$14.00 hourly
Full-time +1
Quick Apply

We are Hiring a Customer Service Advisor!.Full-Time and Part-Time Opportunities Reports To : Store Manager Pay: $14/hr + commission SpeedWash Car Wash is looking for friendly, outgoing, and motivat... Show more

Customer Service

KFCClarksville, IN, US
Full-time

We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea... Show more

Nissan Automotive Service Advisor

Jeff Wyler Automotive FamilyLouisville, KY, United States
$70,000.00 yearly
Full-time

Nissan Automotive Service Advisor.Jeff Wyler Nissan of Louisville is actively searching for a Service Advisor to join our team.Must be available for flexible hours.Some of the perks our family memb... Show more

Advisor Service Manager

Automatic Data ProcessingLouisville, KY, United States
Full-time

Do you thrive in a fast-paced environment? Do you naturally build strong relationships with your clients? Are you skilled in business growth and driving client loyalty? Are you ready to join a comp... Show more

Customer Service Assistant

HRS Talent SolutionsLouisville, Kentucky, United States
Full-time
Quick Apply

Entry-Level Customer Support & Service Coordination Role.We are currently hiring for a Customer Service Assistant position for individuals who are professional, dependable, and able to support ... Show more

Customer Service Representative

AMATROLJeffersonville, Indiana, United States
$18.00 hourly
Full-time
Quick Apply

Are you a customer service pro who enjoys solving problems and building meaningful relationships—not just handling calls? If you're ready to move beyond a typical call center environment and take o... Show more

Customer Service Representative

NFI PartsLouisville, KY, US
Full-time
Quick Apply

The Customer Service Representative (CSR) will perform all the daily transactional activities required for the customer (Customer quotations, simple contracts, product returns and technical request... Show more

Service Advisor

Bill Collins FordLouisville, KY, United States
Full-time

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed.They may also set up loaner cars and verify insurance before ma... Show more

Customer Sales Advisor - Louisville, KY

Goodyear Tire & RubberLouisville, KY, United States
Full-time

Goodyear owns and operates more than 580 tire and auto service centers nationwide.We offer a fun, fast paced work environment, with competitive base pay.Our comprehensive benefit package includes m... Show more

Customer Service Specialist

Z Salon & SpaLouisville, KY, USA
Full-time
Quick Apply

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.The ideal candidate will be responsible for providing exceptional customer support, handling inq... Show more

Customer Service Advisor - Jiffy Lube Multicare

Stonebriar Auto Services LLCNew Albany, IN, USA
Full-time +1
Quick Apply

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare.Jiffy Lube is America's leader in... Show more

Customer Service Advisor - Migrant Help

MaximusLouisville, KY, US
$24,785.00 yearly
Full-time

Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.Identify and address safeguarding concerns promptly and effectively.Meet customer servi... Show more

Customer Service Representative

PetSuitesLouisville, KY, US
Full-time

Customer Service Representative.Join our team and be the welcoming face of our luxury pet resort.Full-Time Customer Service Representative (internally called a Pet Host).NVA Pet Resorts is part of ... Show more

Customer Service Representative

Tailor Made Pest and WildlifeLouisville, KY, US
$20.00 hourly
Full-time
Quick Apply

Customer Service Representative (CSR) / Operations Coordinator 📍 Louisville, KY (In Office) 💰 $20–$25/hr + Sales Commission 🕒 Full-Time 🚀 About Us Tailor Made ... Show more

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Customer Service Representative

Customer Service Representative

Seneca Animal HospitalLouisville, KY, US
30+ days ago
Job type
  • Full-time
Job description

Description


Client Service Representative – Veterinary Receptionist

Seneca Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our full-service hospital in Louisville, KY.

CSRs are valuable members of our veterinary team, and we treat them as such. As a CSR, you will be the client’s first and last impression of Seneca Animal Hospital. It’s important that all clients feel welcome, safe, and comfortable, which is why it takes a special person who can engage with both humans and animals alike with compassion, patience and understanding. The primary responsibility of a CSR is to be efficient in front desk operations while effectively bridging communication between pet owners and our veterinary team.

Seneca Animal Hospital has been established in the Louisville area for over 35 years, providing high-quality medicine and exceptional patient and client care in the community. Our veterinary team is dedicated and well-trained, and we pride ourselves on our relaxed atmosphere. There are no late hours and no on-call shifts. Work-life balance is very important to us.

If you’re ready to thrive in an environment that encourages learning and continued growth within the profession, we would love to hear from you!

Essential Functions and Responsibilities:
  • Greet and welcome each visitor and assess their needs
  • Handle incoming phone calls/emails and determine the urgency
  • Perform client check-ins and check-outs, including reviewing invoices
  • Communicate visit expectations to clients, assist owners with pet management to minimize unsafe situations and client’s stress
  • Process and document financial transactions accurately
  • Schedule appointments based on client expectations, patient medical requirements and clinic needs
  • Manage emergency situations and walk-ins
  • Respond to online requests for products, prescriptions or client questions in a timely manner
  • Maintain cleanliness in the lobby areas, exam rooms, and general stocking of client or patient areas
  • Recommend products available to clients through our facilities


Skills and Qualifications:
  • High School Diploma or GED required
  • At least one year of professional experience in a veterinary clinical setting (CSR, kennel attendant, vet assistant, other), preferred
  • Experience with Microsoft Office suite
  • Excellent communication skills and the ability to problem solve
  • Ability to handle stressful situations and prioritize tasks effectively
  • Team player, have patience and maintain a positive attitude
  • Must be able to lift up to 30 pounds

Benefits and Perks:
  • Paid time off-inclusive of sick, personal, and vacation
  • 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment
  • Medical Insurance Plans with 3 tiered options
  • Flexible Spending Account or Health Savings Account options
  • United Healthcare Dental Insurance; includes a 100% paid premium option for team members
  • United Healthcare Vision Insurance options
  • Complimentary Short-Term Disability
  • Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family
  • Company Sponsored Employee Assistance Program
  • Long Term Disability option
  • Team Member Discounts for Pet Care
  • Referral Bonus Program
  • DailyPay on Demand


We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.

United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.