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Customer service advisor • nashville tn

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Automotive Customer Service Advisor / Service Writer

Automotive Customer Service Advisor / Service Writer

Growing Award-Winning Independent North-Nashville Auto Repair ShopMadison, TN, US
[job_card.full_time]
Service Advisor or Service Writer.We are looking for someone who is driven to grow their compensation by closing sales, with the opportunity to grow professionally and develop the skills needed to ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Advisor

Service Advisor

Camping World HoldingsNashville, TN, US
[job_card.full_time] +1
Camping World is seeking a Service Advisor to join our growing team.As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing a...[show_more][last_updated.last_updated_30]
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Service Advisor

Service Advisor

Nashville NissanNashville, TN, US
[job_card.full_time]
Nashville Nissan is seeking a highly motivated and customer-focused individual for the role of Service Advisor.As a Service Advisor, you will be responsible for providing exceptional customer servi...[show_more][last_updated.last_updated_30]
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Service Advisor

Service Advisor

Victory Nissan of NashvilleNashville, TN, US
[job_card.full_time]
Automotive Service Advisor The Service Advisor is the center of communication for service / repair activities and the liaison between customers and the technicians. Serving as the primary point-of-con...[show_more][last_updated.last_updated_30]
Service Advisor!!

Service Advisor!!

Cumberland International Trucks - NashvilleNashville, TN, US
[job_card.full_time]
Cumberland International Trucks, Inc.Service Advisor responsibilities include intake of customers, communicating repair needs and costs, handling all incoming work write ups, opening / closing repair...[show_more][last_updated.last_updated_variable_days]
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Customer Service

Customer Service

LowesWhites Creek, TN, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
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Student Financial Service Advisor

Student Financial Service Advisor

Remington CollegeNashville, TN, US
[job_card.full_time]
Provides assistance to students applying for enrollment to Remington College and offering financial assistance options.Essential Duties and Responsibilities : . Adheres to all Company policies and pro...[show_more][last_updated.last_updated_variable_days]
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Parts Manager - Service Manager - Service Advisor

Parts Manager - Service Manager - Service Advisor

Nashville StaffingNashville, TN, US
[job_card.full_time]
Parts Manager - Service Manager - Service Advisor.Reynolds and Reynolds is looking for experienced automotive professionals to join our consulting team. Our superior software solutions, our award-wi...[show_more][last_updated.last_updated_30]
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Service Advisor

Service Advisor

CWINashville, TN, US
[job_card.full_time] +1
Camping World is seeking a Service Advisor to join our growing team.As a Service Advisor, you will primarily be responsible for initiating and processing requests for repair services and providing ...[show_more][last_updated.last_updated_30]
Customer Service / Benefits Advisor (Work from home)

Customer Service / Benefits Advisor (Work from home)

Professional Career SolutionsBrentwood, Tennessee
[filters.remote]
[job_card.full_time] +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more][last_updated.last_updated_30]
NetSuite Senior Customer Success Advisor

NetSuite Senior Customer Success Advisor

OracleNashville, TN, United States
[job_card.full_time]
NOTE THE FOLLOWING PRIOR TO APPLYING : • The following Oracle US Hub locations are STRONGLY PREFERRED : Denver, Chicago, Nashville, Austin, Boston as well as Toronto hub in Canada • This is a flex r...[show_more][last_updated.last_updated_variable_days]
Automotive Customer Service Advisor

Automotive Customer Service Advisor

Premium Velocity Auto LLCNashville, TN, United States
[job_card.full_time]
Are you considering a career in automotive? At Premium Velocity Auto / Jiffy Lube (PVA),.Transfer your customer service skills and retail sales knowledge to an industry that will really get you movi...[show_more][last_updated.last_updated_30]
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SERVICE ADVISOR

SERVICE ADVISOR

Carl Black Automotive GroupNashville, TN, US
[job_card.full_time]
SIGN ON BONUS FOR EXPERIENCED CHEVROLET SERVICE ADVISORS.If vehicles require additional repairs not covered in the original order, you will contact customer with additional cost and get permission....[show_more][last_updated.last_updated_30]
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Customer Service

Customer Service

KyybaNashville, TN, US
[job_card.full_time]
Customer Service Representative.Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Responsibilities include det...[show_more][last_updated.last_updated_30]
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Service Advisor / Counter Sales

Service Advisor / Counter Sales

Midas Auto Service - JCHermitage, TN, US
[job_card.full_time]
The job duties of an Auto Service Advisor may include : .Greeting customers and scheduling service appointments.Cataloging customers concerns and comments. Writing service orders and descriptions of p...[show_more][last_updated.last_updated_30]
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Service Advisor

Service Advisor

Parman Tractor & EquipmentNashville, TN, US
[job_card.full_time]
Starting Salary : $25 / hour+ based on experience.Parman is an employee-owned company that offers outstanding benefits.Click here to learn more : Parman. Parman is looking to add a motivated and skillfu...[show_more][last_updated.last_updated_30]
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Express Service Advisor

Express Service Advisor

Carlock Volkswagen of North NashvilleNashville, TN, US
[job_card.full_time]
Service Advisor – Automotive.We need a Service Advisor who is an expert in the art and science of customer service.Must be able to greet guests, schedule appointments and act as a liaison bet...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

American Leak DetectionNashville, TN, United States
[job_card.full_time]
American Leak Detection leads the industry in non-invasive, accurate leak detection.We back our services with over 40 years of experience and comprehensively train our technicians in leak detection...[show_more][last_updated.last_updated_30]
Automotive Customer Service Advisor

Automotive Customer Service Advisor

Pep BoysMadison, TN, United States
[job_card.part_time]
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...[show_more][last_updated.last_updated_30]
Automotive Customer Service Advisor / Service Writer

Automotive Customer Service Advisor / Service Writer

Growing Award-Winning Independent North-Nashville Auto Repair ShopMadison, TN, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

We seek an experienced Customer Service Advisor or Service Writer to join our team . We are looking for someone who is driven to grow their compensation by closing sales, with the opportunity to grow professionally and develop the skills needed to help us maintain and build our dedicated customer base. We have a structured process that we know works. If you are willing to follow our systems, you will be successful.

Voted by the public as the best automotive service shop in our area, we plan for success and strive to have winners on our team.

This is a commissioned-based position. Therefore, the successful candidates will already be service advisors or service writers with at least 2-3 years experience.

Requirements

  • A proven track record in the service advisor role (ARO, close rate, car count, etc.)
  • Phone skills
  • Ability to build sales quotations (so automotive knowledge required)
  • Honesty and Integrity
  • Valid drivers license
  • Microsoft office and computer competency are a plus.
  • Must have excellent written and verbal communication skills.

    • Duties

  • Greet arriving customers and provide exceptional service.
  • Answer and greet incoming calls and appointment requests (by phone and internet).
  • Start the repair order, obtaining all pertinent customer and vehicle information.
  • Listen to customer concerns and accurately note them on the repair order.
  • Build the sales quote addressing the customer's concerns and any other deficiencies noted by our technicians.
  • Provide detailed information to the customer regarding recommended service / repairs.
  • Obtain customer approval for repairs
  • Maintain open communication with customers throughout the repair process.
  • Process payments and handle customer inquiries.
  • Follow up after the sale for satisfaction and to pursue any declined work (both benefit your compensation).
  • Helping to maintain a clean and neat customer lobby.

    • A quick note regarding skills

  • Automotive knowledge is necessary. A desire to win and succeed is most important.
  • Excellent customer service skills with the ability to effectively communicate technical information to non-technical customers.
  • Detail-oriented with strong organizational skills to manage multiple tasks and prioritize work effectively.
  • Ability to work in a fast-paced environment and handle stressful situations with professionalism.
  • Proficient computer skills for entering and retrieving customer information.

    • If you have a passion for a rewarding career, financially and professionally, and the necessary skills to excel in this role, we would love to hear from you. Join our team of dedicated professionals and take your career in the automotive industry to the next level. Apply now!