Customer service advisor h1.location_city
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Customer service advisor • north charleston sc
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The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction.Our employees are not just a number.We acknowle...[show_more][last_updated.last_updated_30]
Service Advisor – Woodie’s Auto Service.Charlotte, NC & Charleston, SC.Why Join Woodie’s Auto Service.Woodie’s Auto Service is a locally owned, industry‑leading company with over 60 years of succes...[show_more][last_updated.last_updated_30]
New opportunity available for a Customer Service Manager.The Customer Service Manager position is one of hourly store management.Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are...[show_more][last_updated.last_updated_30]
Advises customers on necessary and recommended services.Offers additional services and repairs to customers.Computes cost of replacement parts and labor to restore vehicle to condition specified by...[show_more][last_updated.last_updated_30]
REMOTE - Client Service Associate.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Client Service Associate opportunity with the possibility of becoming a permanent position...[show_more][last_updated.last_updated_30]
Customer Service Representative.Are you a people person with excellent conversational skills? Would you like to work for a company that.This customer care position earns a.Additionally, we offer th...[show_more][last_updated.last_updated_30]
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at McDaniels Auto Group.We welcome you to apply for a position ...[show_more][last_updated.last_updated_30]
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction.Our employees are not just a number.We acknowle...[show_more][last_updated.last_updated_30]
Old South Carriage Company is searching for well-rounded Customer Service Representative to help us deliver the best possible experience for each and every guest.Our talented customer service team ...[show_more][last_updated.last_updated_30]
The Post and Courier is seeking a motivated and reliable.Customer Service Retention Representative.The position is responsible for maintaining customer loyalty and reducing churn by identifying cus...[show_more][last_updated.last_updated_variable_days]
Are you ready to do something remarkable? Ready to collaborate with an incredible team to solve problems that improve people's lives? Meet Ingevity.At Ingevity, we develop innovations that purify, ...[show_more][last_updated.last_updated_variable_days]
MOTORCYCLE SERVICE ADVISOR / WRITER WANTED.If you don’t know motorcycles, service flow, and customer communication—keep scrolling.If you can write tickets, upsell work, and keep techs moving—we wan...[show_more][last_updated.last_updated_30]
Store 2720797: 2213 Ashley Phosphate Rd, North Charleston, South Carolina 29406.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the des...[show_more][last_updated.last_updated_30]
Position: Inside Sales Representative.We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software.As a ...[show_more][last_updated.last_updated_30]
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...[show_more][last_updated.last_updated_30]
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.Resolves mostly routine and some non-routine, more complex problems and communicates solutio...[show_more][last_updated.last_updated_30]
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...[show_more][last_updated.last_updated_30]
Hills Machinery is seeking a service administrator.The service administrator assists the Service Department with customer service needs, opening and closing of work orders, activities in delivered ...[show_more][last_updated.last_updated_30]
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ...[show_more][last_updated.last_updated_30]
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[job_card.job_description]
The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction.
Our employees are not just a number.
We acknowledge and support every employee regardless of position and care for everyone individually.
We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)
Our employees are not just a number.
We acknowledge and support every employee regardless of position and care for everyone individually.
We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida)
What we offer:
- Free Health Insurance Option Available
- 401k Match Options Available
- HSA company match contribution
- Dental and Vision Insurance Available
- Paid Vacations, Holiday Pay, PTO pay
- Career advancement opportunities, promote from within
- Discounts on products and services
- Family owned and operated
- Long term job security
Responsibilities
- Oversee service orders and flow of Drive Lane.
Ensure that customers receive prompt, courteous, and effective service - Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensure the daily inventory of technicians' time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems, warranties, services, and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.