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Customer service agent Jobs in Baltimore, MD

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Customer service agent • baltimore md

Last updated: 9 hours ago

Customer Service Title Agent

Maryland Speedy Tag & Title II LLCHanover, MD, US
$17.00 hourly
Full-time

We are seeking a Customer Service Title Agent to join our team.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful ... Show more

Customer Service Representative

Medical Transportation ManagementBaltimore, MD, US
$21.00 hourly
Full-time

Job Description What Will Your Job Look Like? The Customer Service Representative (CSR) handles incoming calls received via an automated call distribution (ACD) system, regarding sche... Show more

Customer Service Associate

NANO MARKETING FIRM INCBaltimore, MD, US
$25.00 hourly
Full-time

The ideal candidate is enthusiastic, customer-focused, and committed to delivering exceptional service.In this role, you will serve as a primary point of contact for customers, assisting with inqui... Show more

Customer Service Representative - State Farm Agent Team Member

Andrew Inglisa - State Farm AgentCatonsville, MD, US
$40,000.00 yearly
Full-time

As a Customer Service Representative - State Farm Agent Team Member with Andrew Inglisa - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth ... Show more

Customer Service Specialist

SodexoTOWSON, MD, US
$17.00 hourly
Part-time

GREATER BALTIMORE MEDICAL CENTER - 32003005.Varying shifts, days/hours (open availability preferred).More details will be provided during the interview process.Working with Sodexo is more than a jo... Show more

Customer Service Representative

P.E.A.C.H. TeamsHalethorpe, MD, US
Full-time
Quick Apply

Our customers are expecting .Supreme Service Today has been a trusted home service company since 2005.We have customers who have been with us the whole time, and new ones we know will stick ar... Show more

Customer Service Representative - State Farm Agent Team Member

Margie Parker - State Farm AgentTowson, MD, US
$37,500.00 yearly
Full-time

As a Customer Service Rep with State Farm - Margie Parker/Lauren Campbell, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.Yo... Show more

Customer Service Representative

Traveling with MchailaBaltimore, Maryland, United States
Remote
Part-time
Quick Apply

We are seeking a customer-focused.Customer Service Representative.In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience fr... Show more

Customer Service Manager

Phenom PeopleTowson, MD, United States
Full-time

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Home Health office in Towson, MD.If you are looking for an exciting career opportunity in a growing industry, a... Show more

Remote Customer Service Insurance Agent

The Gainey AgencyBaltimore, MD, US
Remote
Full-time
Quick Apply

Remote Client Agent – Work From Home | Training & Mentorship Included.Are you looking for a remote opportunity where your income reflects your effort — not a capped hourly rate?.The Gainey Agen... Show more

Customer Service Manager

Warehouse CinemasBaltimore, MD, United States
Full-time

At Warehouse Cinemas, we think differently about movie-going.We believe going out to the movies should feel more like an 'afternoon with friends' or an 'evening out' with that special person.We are... Show more

Customer Service Representative

Mosquito Joe of Baltimore/AnnapolisBaltimore, MD, US
$18.00 hourly
Part-time

Part-Time Customer Service Representative.Mosquito Joe of Baltimore & Annapolis.Are you organized, dependable, and great with people? Do you enjoy helping customers, solving problems, and being... Show more

Customer Service Associate

Royal FarmsSparrows Point, MD, United States
$15.00 hourly
Full-time

The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations.This ... Show more

Customer Service Representative

KellyEssex, Maryland, US
$25.00 hourly
Permanent

For those who want to keep growing, learning, and evolving.We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Service Professional to work at a premier clien... Show more

Customer Service/Sales

Home Depot (Retail)Parkville, MD, United States
$16.00 hourly
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

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Customer Service Representative - State Farm Agent Team Member

Michael Doyle - State Farm AgentBaltimore, MD, US
$17.00 hourly
Full-time

As a Customer Service Representative - State Farm Agent Team Member with Michael Doyle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth o... Show more

Customer Service Representative - State Farm Agent Team Member

Stephanie Jameson - State Farm AgentBaltimore, MD, US
$17.00 hourly
Full-time

As a Customer Service Representative - State Farm Agent Team Member with Stephanie Jameson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the grow... Show more

Customer Service Representative

Synerfac Technical StaffingBaltimore, MD, US
Full-time

Serve as a point of contact for customer inquiries, order updates, and product information -Facilitate customer and visitor check-in ensuring a smooth and professional arrival experience -Accuratel... Show more

Barista / Customer Service

David and Dad's CafeBaltimore, MD
$13.00–$16.00 hourly
Full-time

Located in the heart of downtown, David and Dad’s Cafe has proudly served Baltimore since 1993.Every morning, you can find us grinding our own coffee beans for fresh espresso and cups of joe.We als... Show more

People also ask
Customer Service Title Agent

Customer Service Title Agent

Maryland Speedy Tag & Title II LLCHanover, MD, US
30+ days ago
Salary
$17.00 hourly
Job type
  • Full-time
Job description
Benefits/Perks
  • Competitive Compensation
  • Paid Time Off
  • Career Growth Opportunities

Job Summary
We are seeking a Customer Service Title Agent to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, a fast learner, with good analytical skills, and is able to remain calm under pressure.



Responsibilities


  • Process Motor Vehicle Tag and Title Transactions for the public and the business community.
  • Participate with marketing campaigns tasks to promote business.
  • Utilize software that interface with the Motor Vehicle Administration (MVA) Database.
  • Review completed transactions for accuracy, scan, and file according to company standards.
  • Report deficiencies or any issues prohibiting job to be performed accurately to immediate supervisor.
  • Maintain office organization according to company standards.
  • Learn and apply any new implemented processes and MVA updates to process transactions successfully.
  • Identify the reason for the customer’s call, collect relevant information and provide solutions
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Attend trainings to maintain up-to-date skills and knowledge

Qualifications
  • High school diploma/GED
  • Previous experience as a Customer Service Representative or in a similar role is preferred
  • Comfortable using computers and customer management software
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively.
  • Ability to grasp information quickly and apply it.
  • Bilingual