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Customer service agent • san antonio tx

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Customer Service Agent

Customer Service Agent

Kahlig Auto GroupSan Antonio, TX, US
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We are looking for a dedicated and motivated Customer Service Specialist to join our dealership team.This role is focused on providing exceptional customer service throughout the entire vehicle ser...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Remote Customer Service Agent

Remote Customer Service Agent

MCISan Antonio, TX, US
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MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Agent

Customer Service Agent

Goosehead InsuranceSan Antonio, TX, US
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Licensed Insurance Service Agent.Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delive...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Call Center Customer Service Agent

Call Center Customer Service Agent

Fresh Form DraftSan Antonio, TX, US
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At Fresh Form Draft, we're committed to creating innovative marketing strategies.As an Call Center Customer Service Agent , you'll play a key role in supporting our marketing efforts and co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service

Customer Service

LowesSan Antonio, TX, United States
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Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Remote Customer Service Agent (Work at Home)

Remote Customer Service Agent (Work at Home)

The Sydney Call CentreSan Antonio, TX, US
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Work At Home Contact Center Representative.This position supports customer service and sales interactions.This role requires you to interact with hundreds of customers each week across the country ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Rep

Customer Service Rep

San Antonio StaffingSan Antonio, TX, US
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This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Representative

Customer Service Representative

eTeamSan Antonio, TX, US
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Customer Service Representative.Job Type : Contract Duration : 3 Months Contract 100% Remote Role Shifts : M-F shift ranging between 6 : 00am - 9 : 00pm CT Essential Job Functions : Answers telephones and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Insurance Agent- Sales, Customer Service

Insurance Agent- Sales, Customer Service

Freeway Insurance ServicesSan Antonio, TX , US
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Sign-On Bonus Opportunity of up to $1,000 •.Lucrative incentive sales plans, bonuses and sales contests.No Cold Calling- We have a high volume of inbound sales leads and walk in traffic.Comprehensiv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service

Customer Service

TradeJobsWorkForce78265 San Antonio, TX, US
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Customer Service Job Duties : Processing orders, forms, applications, and requests.Keeping recor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service

Customer Service

Platinum Coastal Group IncSan Antonio, Texas, USA
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Entry Level Customer Service Representative.Please note that this is an on-site role so a commute Monday through Friday is required. The Customer Service role is pivotal in ensuring customer satisfa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote Customer Service

Remote Customer Service

Only Data Entry ClerkSan Antonio, TX, United States
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About the job Remote Customer Service.Important : You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Insurance Agent- Sales, Customer Service

Insurance Agent- Sales, Customer Service

Freeway Insurance Services AmericaSan Antonio, TX, US
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Insurance Agent- Sales, Customer Service.Requisition Number : INSUR029177.Sign-On Bonus Opportunity of up to $1,000 •.Lucrative incentive sales plans, bonuses and sales contests.No Cold Calling- We h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Rep

Customer Service Rep

SyscoSan Antonio, TX, US
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This is a sales support position responsible for providing direct support to all assigned account executives, marketing associates, and customers. As a CSR (customer sales representative), the goal ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Circle KSan Antonio, TX, US
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Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Server – Customer Service

Server – Customer Service

Buffalo Wild WingsSan Antonio, TX, US
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In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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FedEx Customer Service Agent

FedEx Customer Service Agent

TradeJobsWorkforce78253 San Antonio, TX, US
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We’re looking for a FedEx Customer Service Agent to perform daily responsibilities with dedication.Stay adaptable in a dynamic, fast-paced environment. Provide excellent interactions with customers ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Manager

Customer Service Manager

Keller Executive SearchSan Antonio, TX, US
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This is a position within Keller Executive Search and not with one of its clients.As the Customer Service Manager in San Antonio, this senior role is accountable for shaping customer service strate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative

Customer Service Representative

The Reserves Network, Inc.San Antonio, TX, United States
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Our client is a privately held merchant, founded in 1941 with nine locations in the Southwest, is hiring a full-time Customer Service Representative in the San Antonio location.What Matters Most : Co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Agent

Customer Service Agent

Kahlig Auto GroupSan Antonio, TX, US
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Job Description

Job Description

Job Summary :

We are looking for a dedicated and motivated Customer Service Specialist to join our dealership team. This role is focused on providing exceptional customer service throughout the entire vehicle service process. From the moment a customer schedules their appointment to the follow-up after their vehicle has been serviced, you will be the primary point of contact, ensuring a seamless and positive experience for every customer.

Key Responsibilities :

Pre-Appointment Engagement :

Handle incoming appointment requests via phone, email, and in-person, ensuring timely and accurate scheduling.

  • Provide detailed information about service options, pricing, and expected service times to help customers make informed decisions.
  • Follow up with customers prior to their appointment to confirm details and address any questions or concerns.
  • Send reminders and relevant information about the upcoming service appointment.

During Service Experience :

Greet customers upon arrival and assist with the check-in process.

  • Clearly communicate service timelines and potential delays, keeping customers informed throughout their visit.
  • Offer complimentary amenities, such as refreshments and waiting areas, to enhance the customer experience while they wait.
  • Address customer inquiries and concerns promptly and professionally, ensuring a high level of satisfaction.
  • Post-Service Follow-Up :

    Conduct follow-up calls or emails to gather feedback on the service experience, ensuring customer satisfaction.

  • Resolve any post-service issues or concerns promptly, working with the service team as needed.
  • Provide information on additional services or maintenance recommendations based on vehicle condition and customer needs.
  • Maintain relationships with customers for future service needs and promote loyalty through effective communication strategies.
  • Record Keeping :

    Accurately document customer interactions, service details, and feedback in the dealership management system.

  • Maintain an organized and up-to-date system for customer follow-ups and appointment reminders.
  • Collaboration and Teamwork :

    Work closely with service technicians and other staff to coordinate customer service activities.

  • Participate in team meetings to share customer feedback and identify areas for improvement in service delivery.
  • Qualifications :

  • High school diploma or equivalent; additional education in customer service or business is a plus.
  • Proven experience in a customer service role, preferably in an automotive dealership or related industry.
  • Excellent communication and interpersonal skills, with the ability to empathize and build rapport with customers.
  • Strong problem-solving abilities and a customer-focused mindset.
  • Proficient in using computer systems and dealership management software.
  • Ability to multitask and manage time efficiently in a fast-paced environment.
  • Detail-oriented with strong organizational skills.
  • What We Offer :

  • Competitive salary and performance-based incentives.
  • Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional development and career advancement.
  • A positive work environment committed to customer satisfaction.
  • If you are passionate about providing outstanding customer service and creating memorable experiences for customers, we encourage you to apply for the Customer Service Specialist position at our dealership. Join our team and help us make every visit a positive one!

    Application Instructions :

    Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this role to [contact email or application platform].

    [Dealership Name] is an equal-opportunity employer, and we welcome candidates from all backgrounds to apply.