Customer service agent [h1.location_city]
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Customer service agent • seattle wa
[last_updated.last_updated_1_day]
Disseminates rate and routing information via phone fax and email.Attains and maintains ability to find schedules rates and trucking data sufficient to efficiently deal with customer requests and f...[show_more][last_updated.last_updated_variable_days]
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[job_card.full_time]
[filters_job_card.quick_apply]
Agent Sales & Customer Service SEA
CargoluxSeattle, Oregon, USA[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Minimum of one (1) year of experience sales and / or customer service. Knowledge and experience in air cargo sales and / or freight forwarding considered a plus. Must be found qualified / acceptable by government agencies for issuance of an airport ID. Must have valid drivers license and ability to obtain a passport. To maintain professional and technical knowledge in regards to the air cargo industry. Must always conduct themselves in a pleasant business-like manner to be reflective of high standards. Proficiency in MS Office (Word Excel PowerPoint and Outlook). Have team spirit and be able to work in an independent way. Be proactive and take initiatives. Be willing to learn and improve. The position is based in Seattle Washington The position demands a regular presence in the office and requires vacation and other absences to be planned so as to avoid conflicting with service needs Flexibility may be needed with working hours Health Benefits : Medical Vision Dental. Additional ancillary plans available at low cost to the employee Retirement : Short waiting period to participate. Up to 6% employer match. Paid time off : start off with 10 vacation days a year (on an accrual basis). 52 sick hours as of date of hire 9 holidays. Hourly rate : 23.00-26.50 USD
Task Responsibilities :
- Disseminates rate and routing information via phone fax and email.
- Attains and maintains ability to find schedules rates and trucking data sufficient to efficiently deal with customer requests and follow ups.
- Determines dimensional vs. actual weights works simultaneously in English and metric systems knows aircraft floor-loading limitations and knows when to apply positional vs. volume weights.
- Be thoroughly conversant in booking ALERT SPH and LUX-reservations notification procedures relevant to bookings as well as how to find relevant data for destination import restrictions.
- In addition to responsibilities otherwise enumerated herein the Customer Service Agent shall perform those other assignments as directed by the Sales or Station / Regional Manager
Essential Requirements For The Position :
Working Conditions :
Cargolux Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Cargolux Airlines will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed please contact the Human Resources department at
Required Experience :
Unclear Seniority
Key Skills
Corporate,Lighting,Marketing & Advertising,Back Office
Employment Type : Full-Time
Experience : years
Vacancy : 1