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Customer service associate Jobs in Richmond, VA

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Customer service associate • richmond va

Last updated: 13 hours ago

Customer Service Associate

Royal FarmsRichmond, VA, United States
$13.50 hourly
Full-time

The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations.This ... Show more

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Customer Service Associate (part-time)

Southern States Cooperative.Richmond, VA, United States
Part-time

The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking.Greets customers in a welcoming and professional manne... Show more

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Retail Associate Customer Service

GOODWILL OF CENTRAL AND COASTAL VIRGINIA INCMechanicsville, VA, US
Full-time

Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers.Maximizes the stores appearance by cleaning and straightening, filling in the sales f... Show more

Retail Customer Service Associate

FedExRichmond, Virginia, US
Full-time

POSITION SUMMARY:  </strong></strong></p><p>The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anti... Show more

Customer Service

JRN Inc.Richmond, VA
Full-time
Quick Apply

When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards,.We have a passion for people - not.KFC company-owned or independent franchisee restaurant... Show more

Customer Service Representative

FYZICAL Therapy and Balance CentersHenrico, VA, US
Full-time
Quick Apply

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening i... Show more

Customer Service Manager

MichaelsHenrico, VA, United States
Full-time +1

The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.This role oversees front-end and service o... Show more

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Customer Service Associate

Wawa, Inc.Mechanicsville, VA, United States
$15.00 hourly
Full-time

Customer Service Associate (CSA).As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers.Our CSAs are proud to be part of a ... Show more

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Customer Service Associate II

Dollar TreeRichmond, VA, United States
Part-time

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position.Join our team today and let's create an inviting shoppi... Show more

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Customer Service Associate

Wawa, Inc.Store Richmond, VA
Full-time

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers.As a CSA, you are proud to be part of a beloved brand that is commi... Show more

Pharmacy Customer Service Associate

WalgreensRICHMOND, VA
Full-time

Job share URL Featured Job Allows Referral Featured Job Allows Referral.Pharmacy Customer Service Associate | Walgreens. Show more

Customer Service Associate – Apply Now

MidWestern ITRichmond, VA, United States
Full-time
Quick Apply

MessageBody">Job Title:</b> Customer Service Associate<br /> <b>Location:</b> Tampa, Florida (Hybrid / Onsite)<br /> <b>Employment Type:</b> W2 ... Show more

Customer Service Advocate

Daniels HealthRichmond, VA, United States
Full-time +1

Make a meaningful impact in healthcare while growing your career.Daniels Health is seeking a Customer Service Advocate to be the trusted voice for our healthcare clients; ensuring every interaction... Show more

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Customer Service Associate

Roses Discount StoresRichmond, VA, United States
Full-time +1

As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers.Key priorities include greeting customers, assisting them with ... Show more

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Customer Service Associate

020 Travelers Indemnity CoMayland Dr,Richmond
$37,400.00 yearly
Full-time

Taking care of our customers, our communities and each other.By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 17... Show more

Customer Service Associate I

Family DollarHenrico, VA, United States
Part-time

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with q... Show more

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Customer Service Associate

WawaMechanicsville, VA, United States
$15.00 hourly
Full-time

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers.Our CSAs are proud to be part of a beloved brand that is committed t... Show more

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Customer Service Associate

Grease Monkey ChesterfieldNorth Chesterfield, VA, US
$15.00 hourly
Full-time

Discounted Services for Employees.Essential Duties and Responsibilities .Provide Exceptional Customer Service .Maintain communications with waiting customers, keep them informed of wait times, answ... Show more

Retail Associate Customer Service

Goodwill of Central and Coastal VirginiaMechanicsville, VA, United States
$13.00 hourly
Part-time

Location 7147 Brandy Run Drive, Mechanicsville, VA, 23111, United States. Show more

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Customer Service Representative

KoalafiRichmond, VA, United States
Full-time

Customer Service Representative.At Koalafi, we believe in a world where no one has to put an important purchase on hold.That's why we're making it easier for more people to pay for big purchases ov... Show more

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Customer Service Associate

Customer Service Associate

Royal FarmsRichmond, VA, United States
13 hours ago
Salary
$13.50 hourly
Job type
  • Full-time
Job description

Customer Service Associate

The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep. The Customer Service Associate plays a key role in delivering an exceptional experience by engaging every customer with friendliness, efficiency, and professionalism - ultimately building brand loyalty and upholding the Royal Farms standard of excellence.

Responsibilities

Customer Service & Engagement

  • Ensure every customer receives outstanding service by creating a friendly environmentgreet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge.
  • Respond promptly to customer inquiries about merchandise and assist with product selection.
  • Communicate with store leadership about customer requests, vendor issues, and product damages.

Point of Sale & Transactions

  • Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end.
  • Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco.
  • Assist and educate customers using the assisted checkout terminals; monitor transactions to ensure accurate payment and prevention of theft.
  • Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter.
  • Handle customer fuel transactions and monitor fuel court activity; stop pumps if necessary.

Food & Beverage Service

  • Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service.
  • Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability.
  • Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements.

Merchandising & Stocking

  • Restock products and supplies to maintain a fully stocked store.
  • Check expiration codes, face and inspect items, pull and discard expired products per company procedures.

Store Cleanliness & Safety

  • Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.).
  • Maintain a clean and organized work area to ensure safe working conditions.
  • Immediately report unsafe conditions to store leadership.

Additional Responsibilities

  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Qualifications

Required

  • Must be at least 16 years old.
  • Must have strong communication and customer service skills.
  • Must demonstrate the ability to work both independently and as part of a team.
  • Must be able to multitask effectively in a fast-paced environment.
  • Must be able to learn and follow all Royal Farms safety processes and procedures.

Preferred

  • Prior experience in food service and/or customer service.

Success Factors

  • Customer Focus - Consistently delivers friendly, attentive, and accurate service to every customer, creating a welcoming and efficient experience that supports brand loyalty.
  • Operational Consistency - Maintains high standards of cleanliness, food safety, and merchandising while accurately executing all assigned tasks and procedures during the shift.
  • Team Dependability - Demonstrates reliability, flexibility, and strong communication within the team environment, supporting store goals and adapting effectively to fast-paced demands.

Work Requirements

  • Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
  • Must be able to perform repetitive physical tasks like squatting, stooping, and crouching.
  • Must be comfortable working around hot equipment and cleaning products.
  • Ability to be punctual and arrive to work on time.
  • Must wear slip-resistant shoes while on duty.
  • Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs.
  • Ability to adhere to assigned schedules and arrive to work on time as required by business needs.

Pay Range USD $13.50 - USD $19.00 /Hr.