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Customer service consultant [h1.location_city]

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Customer service consultant • austin tx

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Customer Services Consultant

Customer Services Consultant

Get Bright WatchAustin, TX, United States
[job_card.full_time]
We are seeking a highly motivated and customer-focused individual to join our client services team as a Client Services Consultant. In this role, you will be responsible for providing exceptional cu...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Success Consultant

Customer Success Consultant

Texas Association of School BoardsAustin, TX, US
[job_card.full_time]
Why Texas Association of School Boards (TASB).We come from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Te...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Solutions Consultant

Customer Solutions Consultant

Kenneth Brown AgencyAustin, TX, US
[job_card.full_time]
A Career Change That Works for YouNo Experience? No Problem!.Thinking about making a career move but unsure where to start? You're not alone. Stepping into something new can feel overwhelming, but t...[show_more][last_updated.last_updated_30]
Customer Service

Customer Service

Home DepotSunset Valley, TX, United States
[job_card.full_time]
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...[show_more][last_updated.last_updated_30]
Customer Strategy Consultant

Customer Strategy Consultant

Highmark HealthAustin, TX, United States
[job_card.full_time]
This job connects the evolving needs of clients with the developments in organizational business strategy and operations. The incumbent is responsible for building relationships with internal subjec...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Client Service Consultant

Client Service Consultant

Remote OfficeAustin, TX, US
[job_card.full_time]
We are a growing group of ventures under one parent company, with two flagship businesses at the core : .AI agents that transform how companies work. Together, these businesses are redefining the futu...[show_more][last_updated.last_updated_30]
  • [promoted]
  • [new]
Customer Service Specialist

Customer Service Specialist

Frontline Source GroupAustin, TX, US
[job_card.full_time] +1
Employment Type : Full-time, Direct Hire.An innovative organization specializing in circular technology services, asset lifecycle solutions, and customer-centric service delivery.Committed to improv...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Service Consultant

Service Consultant

CarMaxAustin, TX, US
[job_card.full_time]
Under general supervision, deliver exceptional customer service by acting as a liaison between the customer and retail technician (Traditional), or mechanical associate (Flow) on the phone before, ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

Allstate Insurance Agency - Christopher LewisAustin, TX, US
[job_card.full_time]
Join The Lewis Agency as an Inside Sales / Customer Service representative in vibrant Austin, TX! This role offers a unique opportunity to connect with customers, providing them with exceptional serv...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

TradeJobsWorkforce78714 Austin, TX, US
[job_card.full_time]
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

Home Depot (Retail)Austin, TX, US
[job_card.full_time]
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

U-HaulAustin, TX, US
[job_card.full_time]
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Manager

Customer Service Manager

Hobby LobbyAustin, TX, US
[job_card.full_time]
Perform duties as front-end manager.Job Description - Requirements.Excellent Customer Service Skills.If you meet these requirements and are interested in being a vital part of our management team, ...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

AmazonDel Valle, TX, USA
[job_card.full_time]
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...[show_more][last_updated.last_updated_30]
  • [promoted]
Polish Customer Consultant

Polish Customer Consultant

SpeakitAustin, TX, US
[job_card.full_time]
Polish Customer Consultant Opportunity.Do you want to expand your knowledge and soft skills, in order to kick start your career?. Now you have the opportunity to work for a leading company, providin...[show_more][last_updated.last_updated_30]
  • [new]
Customer Service Strategy Consultant

Customer Service Strategy Consultant

AccentureAustin, TX, United States
[job_card.full_time]
Accenture Song accelerates growth and value for our clients through sustained customer relevance.Our capabilities span ideation to execution : growth, product and experience design; technology and e...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Customer Service Technology Business Consultant (Resources)

Customer Service Technology Business Consultant (Resources)

Austin StaffingAustin, TX, US
[job_card.full_time]
Accenture Song Customer Service Expert.We Are : Accenture Songa new breed of agency that's all about the Experience.For us, customer experience is not an add-on. it's foundational to who we are and ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

TradeJobsWorkForce78713 Austin, TX, US
[job_card.full_time]
Customer Service Job Duties : Processing orders, forms, applications, and requests.Keeping recor...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

LowesAustin, TX, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
Customer Services Consultant

Customer Services Consultant

Get Bright WatchAustin, TX, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

We are seeking a highly motivated and customer-focused individual to join our client services team as a Client Services Consultant. In this role, you will be responsible for providing exceptional customer service and support to our clients by answering their questions, addressing their concerns, getting them set up with our products, and resolving any issues they may have. You will also be responsible for maintaining accurate and up-to-date client information, following up on requests and tasks, and collaborating with cross-functional teams to ensure that our clients are receiving the best possible service.

You will be the primary point of contact for new customers, answering their questions, providing guidance, and troubleshooting any issues that may arise.

Responsibilities :

  • Serve as the primary point of contact for clients, providing superior customer service and responding to inquiries in a timely manner via phone and / or email
  • Develop and implement strategies to increase customer satisfaction
  • Analyze and identify areas for improvement in client services processes
  • Generate reports and provide feedback to management
  • Provide technical assistance and troubleshoot client issues
  • Participate in training and development opportunities to enhance your skills and knowledge
  • Assist the sales team with administrative tasks, such as scheduling meetings, creating and updating sales records, and preparing sales presentations and proposals
  • Identify and research potential leads and opportunities, and follow up on leads as needed
  • Perform other duties as assigned

Requirements

Qualifications :

  • 2+ years of experience in a customer service or client-facing role and / or sales or administrative roles
  • Strong verbal and written communication skills
  • Proficiency with Microsoft Office and Google Suite
  • Ability to work independently and as a part of a team
  • Strong organizational skills and attention to detail
  • Demonstrated ability to handle multiple tasks and prioritize effectively
  • Ability to work under tight deadlines and handle pressure well
  • Preferred Qualifications :

  • Knowledge of customer-relations systems (e.g. Salesforce, Zoho, Zendesk, etc)
  • Proficiency with project management tools
  • Knowledge of the security industry and competitive landscape