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Customer service coordinator [h1.location_city]

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Customer service coordinator • new york ny

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  • [promoted]
Service Coordinator

Service Coordinator

Acacia NetworkNew York, NY, US
[job_card.full_time]
Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment....[show_more][last_updated.last_updated_30]
Service Coordinator

Service Coordinator

Susquehanna UniversityNew York, NY, United States
[job_card.permanent]
The SSVF Service Coordinator serves as the primary S : US case manager for veterans and their families who are engaged in Rapid Rehousing or Homeless Prevention services with the SSVF program.This st...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Coordinator

Service Coordinator

Happy DragonNew York, NY, US
[job_card.full_time]
We are seeking a dedicated Service Coordinator to join our Early Intervention Program.The Service Coordinator is responsible for working directly with families of children (ages 0–3) who have devel...[show_more][last_updated.last_updated_30]
  • [promoted]
Service Coordinator

Service Coordinator

Elite Home Health CareNew York, NY, US
[job_card.full_time]
Elite Home Health Care is a licensed home care agency that provides professional homecare services in the New York Metropolitan area, Central, and Upstate NY Regions. At Elite, we only hire the most...[show_more][last_updated.last_updated_30]
  • [promoted]
  • [new]
Customer Service and Quality Assurance Coordinator - Japanese

Customer Service and Quality Assurance Coordinator - Japanese

CinterLong Island City, NY, US
[job_card.full_time]
Customer Service And Quality Assurance Coordinator.Working Location : Long Island City, NY 11101.Employment Type : Full-time, Non-exempt. Salary : DOE (approximately $20 - 25 per hr).Language : English ...[show_more][last_updated.last_updated_variable_hours]
Service Coordinator

Service Coordinator

Concern HousingNew York, NY, United States
[job_card.full_time] +1
Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support se...[show_more][last_updated.last_updated_30]
Part-Time Shipping Coordinator / Customer Service

Part-Time Shipping Coordinator / Customer Service

Vida Shoes (j41)New York, NY, United States
[job_card.part_time]
Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry.We are dedicated to designing, producing and marketing quality branded footwear using ou...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Coordinator

Service Coordinator

Community Access IncNew York, NY, US
[job_card.full_time]
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy effor...[show_more][last_updated.last_updated_30]
Service Coordinator

Service Coordinator

Community AccessBronx, NY, United States
[job_card.full_time]
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy effor...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service and Quality Assurance Coordinator - Japanese

Customer Service and Quality Assurance Coordinator - Japanese

Cinter CareerNew York, NY, US
[job_card.full_time]
Job Title : Customer Service and Quality Assurance Coordinator.Working Location : Long Island City, NY 11101.Employment Type : Full-time, Non-exempt. Salary : DOE (approximately $20 - 25 per h...[show_more][last_updated.last_updated_1_day]
Technical Service Coordinator Mechanical & Customer Support

Technical Service Coordinator Mechanical & Customer Support

Flow Control Group CompanyNew York, NY, United States
[job_card.full_time]
A mechanical services company in New York is seeking a Technical Service Coordinator to facilitate service operations.The candidate will manage customer interactions and technician scheduling while...[show_more][last_updated.last_updated_variable_days]
Area Customer Service Coordinator

Area Customer Service Coordinator

Metasys TechnologiesNew York, NY, United States
[job_card.full_time]
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Area Customer Service Coordinator.All locations are in NYC (m...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Service Coordinator

Service Coordinator

Eldorado Coffee RoastersWoodside, NY, US
[job_card.full_time]
Eldorado Coffee Roasters has over 30 years’ experience in the industry! Come join our growing team of technicians in the the 5 boroughs of NY, Northern / Central New Jersey that have the passio...[show_more][last_updated.last_updated_variable_days]
  • [new]
North America Customer Service Coordinator

North America Customer Service Coordinator

Dolce & GabbanaNew York, NY, US
[job_card.full_time]
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available for a.The Customer Service Coordinator will support the CS team in providing outstanding se...[show_more][last_updated.last_updated_variable_hours]
Service Coordinator

Service Coordinator

AB Hires and ConsultingBrooklyn, NY, United States
[job_card.full_time]
A well-established elder care services provider is seeking a compassionate and organized Case Manager to support older adults in maintaining their independence and quality of life.This role involve...[show_more][last_updated.last_updated_30]
Virtual Hotel Customer Service Coordinator

Virtual Hotel Customer Service Coordinator

Destination KnotNew York, NY, United States
[job_card.full_time]
As a Virtual Hotel Customer Service Coordinator, you'll help clients arrange lodging for leisure, group, or business travel. You'll ensure each booking runs smoothly while upholding Destination Knot...[show_more][last_updated.last_updated_30]
Area Customer Service Coordinator

Area Customer Service Coordinator

Rose InternationalNew York, NY, USA
[job_card.temporary]
Prior experience working in mail room.Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service. Flexible to work between 7AM – 7PM an...[show_more][last_updated.last_updated_30]
Service Coordinator

Service Coordinator

EveronLong Island City, NY, United States
[job_card.full_time]
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunit...[show_more][last_updated.last_updated_30]
Service Coordinator

Service Coordinator

Services for the UnderServedBrooklyn, NY, United States
[job_card.full_time]
Provide day-to-day case management for households.Engage program participants by maintaining regular contact to monitor and track progress and response to services. Develop a comprehensive Housing S...[show_more][last_updated.last_updated_30]
Service Coordinator

Service Coordinator

Acacia NetworkNew York, NY, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

MISSION STATEMENT

Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico.

POSITION OVERVIEW

Under supervision of the Program Director, the Service Coordinator (Homes Together Program) is responsible for providing case management, housing support to participants and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job.

KEY ESSENTIAL FUNCTIONS :

Housing Liaison

  • Acts as liaison between participants, superintendents and building managers to ensure all repairs are completed to either the participant's apartment unit or the building
  • Maintains a Building and Apartment Log, which includes date, and condition of the apartments and buildings
  • Reports all non-compliance issues with respect to the apartment and building to the Supportive Housing Manager, including incidents requiring immediate attention
  • Attends monthly DHS and NYC Co meetings

Case Management and Record Keeping

  • Provides case management and on-site crisis intervention
  • Completes required service plans
  • Facilitates monthly CAB tenant meetings
  • Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord / tenant relations, as necessary
  • Maintains appropriate documentation of all tenant contacts
  • Documents monthly progress notes in the participants' chart
  • Conducts home visits to help evaluate participants' compliance with the rules and regulations of the program and to assess the need for referral to supportive services
  • Takes random urine samples for drug screening toxicology
  • Escorts participants to social services agencies, as requested
  • Reports any alleged child neglect or abuse to the Supportive Housing Manager
  • Housing Reporting Requirements

  • Completes annual tenant rent calculation forms
  • Completes annual apartment inspection forms
  • Updates monthly program data base
  • Ensures annual leases are updated and filed
  • REQUIREMENTS

  • Associate's degree or an equivalent related field required
  • Three (3+) years previous relevant experience in a Mental or Behavioral Health environment required
  • Must have experience working in scattered site or supportive housing.
  • Ability to use business acumen to exercise good judgment and decision-making
  • Ability to deal with sensitive issues with diplomacy and discretion
  • Must be able to multitask with strong organizational skills
  • Excellent interpersonal skills and able to communicate both verbally and in written form
  • Commitment to cultural diversity and sensitivity
  • Ability to maintain a professional demeanor under pressure, and operate with a keen sense of urgency and commitment to quality
  • Willingness to perform other related duties as assigned
  • WHY JOIN US?

    Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

    As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.