Customer service director Jobs in Alexandria, VA

Description

Job Title: Customer Service Associate

Pay Range: $16.50- $17.39

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

At Savers / Value Village our Store Production Team Members create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Store Production Team Members.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

The Benefits

We value our people and offer perks you can mix and match for your unique life. These include:

• A generous team member discount that allows you to enjoy great savings on one-of-a-kind finds in our stores.
• Training and development are delivered to every team member, giving you a head start from day 1, and setting you on a path for long-term growth within our company.
• Flexible scheduling and PTO to recharge and enjoy your life outside of work
• Commuter benefits that let you use tax-free money to pay for transit and parking expenses. The smartest way to get to work!
• Mental health services for your overall wellbeing, including on-demand care options and employee assistance programs
• Healthcare plans including medical, Rx, dental, and vision*
• Company-paid life insurance for extra protection and peace of mind*
• 401k match to invest in your financial future and contribute to retirement savings. The longer you continue as a team member, the larger the investment.*

*Available for full-time team members

Savers is an E-Verify employer

8750 Richmond Highway, Alexandria, VA 22309