Customer service agents manage customer calls using multi-line telephone systems.They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative
Addison GroupAlexandria, VA, United States
serp_jobs.job_card.full_time
Customer Service Representative.Contract to potential hire (depending on budget and performance).Monday-Friday | Standard business hours | Full-time.
This position is eligible for medical, dental, v...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Associate
WalgreensSpringfield, VA, US
serp_jobs.job_card.full_time
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
serp_jobs.job_card.new
Customer Service Representative
Frontline Source GroupArlington, VA, US
serp_jobs.job_card.full_time
Our client located in Arlington, Virginia is seeking Customer Service Representatives on a contract basis.Customer Service Representative Role : .
The Customer Service Representative will provide exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Customer Service
Professional Moving & Storage INCWashington, DC, United States
serp_jobs.job_card.full_time
We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written.
Job will entail answering and responding to both...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service Associate
Wawa, Inc.Clinton, MD, US
serp_jobs.job_card.full_time
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers.
As a CSA, you are proud to be part of a beloved brand that is commi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate
Roses Discount StoresTemple Hills, MD, US
serp_jobs.job_card.full_time +1
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers.
Key priorities include greeting customers, assisting them with ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
serp_jobs.job_card.promoted
Customer Service
LowesAlexandria, VA, United States
serp_jobs.job_card.full_time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service
TradeJobsWorkForce22225 Arlington, VA, US
serp_jobs.job_card.full_time
Customer Service Job Duties : Processing orders, forms, applications, and requests.Keeping recor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service
SimplecleanzWashington, DC
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative
Family DollarBrandywine, MD, USA
serp_jobs.job_card.full_time
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service
PackEmStackEmWashington, DC
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service
TradeJobsWorkforce22230 Arlington, VA, US
serp_jobs.job_card.full_time
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Manager
Clearance JobsFalls Church, VA, US
serp_jobs.job_card.full_time
As the Customer Service Manager, you will be responsible for providing customer service support, scheduling, processing requests, and assistance with Government conferences.Provide opening procedur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Associate
WawaTemple Hills, MD, United States
serp_jobs.job_card.full_time
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers.
As a CSA, you are proud to be part of a beloved brand that is commi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative
AmazonParcel Return Service, DC, USA
serp_jobs.job_card.full_time
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer service representative
AHU Technologies, Inc.Washington, DC, United States
serp_jobs.job_card.permanent
Provide assistance and information to taxpayers on all business, income.Answer inquires to basic business registration, income and real property.
Research, establish and update all business tax acco...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative
Sparkbit 360Washington, DC, US
serp_jobs.job_card.full_time
As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.
We are searching for a friendly and professional.Customer S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Service / Sales
Home Depot (Retail)Oxon Hill, MD, US
serp_jobs.job_card.full_time
Position Purpose : Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
These associates learn about produc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer service agents manage customer calls using multi-line telephone systems. They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer complaints and questions. The customer service team partners with dispatch to identify problems with service and communicate changes to customers. They also provide critical administrative support to multiple departments.
DUTIES & RESPONSIBILITIES
Handle customer inquiries and complaints
Provide service and transfer information to help customers plan trips
1+ year(s) of customer service experience preferred
Proficient in Microsoft Office, including Word, Excel, and Outlook
Ability to read, understand, interpret, and explain transit system operation rules, regulations, policies, phases and routes
Basic math, writing, and computer skills
Ability to communicate via telephone with clear speech, pleasant tone, and proper etiquette
COMPETENCIES
Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills- -Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
Written Communication Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Quality Management Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Diversity Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Organizational Support Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
Motivation Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works efficiently.
Adaptability Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Attendance / Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings on time.
Dependability Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
PHYSICAL DEMANDS
Continually required to sit
Continually required to utilize hand and finger dexterity and / or use of a keyboard
Continually required to talk and listen
Continually required to utilize computer screen
Occasionally required to lift / push / carry items less than 25 pounds