serp_jobs.filters_job_card.part_time Customer service serp_jobs.h1.location_city
serp_jobs.job_alerts.create_a_job
Customer service • alexandria va
serp_jobs.last_updated.last_updated_1_day
Customer service agents manage customer calls using multi-line telephone systems.They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Our client located in Arlington, Virginia is seeking Customer Service Representatives on a contract basis.Customer Service Representative Role : .
The Customer Service Representative will provide exce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written.
Job will entail answering and responding to both...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The Customer Service Representative provides high-quality, responsive support to customers, internal departments, and external agencies, ensuring the timely resolution of inquiries and concerns.Thi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative.Addison Group is partnering with an HVAC company seeking a dedicated Customer Service Representative to support their customer service team.The organization is commi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
We are looking for a customer-oriented service representative to act as a liaison, provide product / services information and resolve any emerging problems that our clients might face with accuracy a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Project Enhancement Corporation (PEC), and its team, focus on providing Project Management and specialized technical services in the areas of emergency operations, nuclear incident response, nuclea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative.We are One Pack- a united team working together to elevate the love and lives of pet families.
Our pet-obsessed professionals create a connected care network of trust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join the Walmart team and provide exceptional customer service while working in a dynamic, team-oriented environment.As a Customer Service Associate, you will help customers find the products they ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Provide assistance and information to taxpayers on all business, income.Answer inquires to basic business registration, income and real property.
Research, establish and update all business tax acco...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers.
As a CSA, you are proud to be part of a beloved brand that is commi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Job Duties : Processing orders, forms, applications, and requests.Keeping recor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Join the Precision Tune Auto Care Team!.Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you’ll be part of a team comm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Customer Service
Nissi GroupDistrict Heights, MD, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative
U-HaulSpringfield, VA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Representative
AmazonSuitland, MD, USAserp_jobs.job_card.full_time
Customer Service Representative
Frontline Source GroupArlington, VA, USserp_jobs.job_card.full_time
Customer Service
Professional Moving & Storage INCWashington, DC, United Statesserp_jobs.job_card.full_time
Customer Service Representative
VolannoWashington, DC, United Statesserp_jobs.job_card.full_time
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Customer Service Representative
Addison GroupAlexandria, VA, USserp_jobs.job_card.full_time
Customer Service
SimplecleanzWashington, DCserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Customer Service
PackEmStackEmWashington, DCserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
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Customer Service Specialist
Clearance JobsWashington, DC, USserp_jobs.job_card.full_time
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Customer Service
TradeJobsWorkforce22230 Arlington, VA, USserp_jobs.job_card.full_time
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Customer Service Representative
Destination PetAlexandria, VA, USserp_jobs.job_card.part_time
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Customer Service Associate
WalmartFort Washington, MD, USAserp_jobs.job_card.full_time
Customer service representative
AHU Technologies, Inc.Washington, DC, United Statesserp_jobs.job_card.permanent
Customer Service Associate
WawaTemple Hills, MD, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service
LowesFalls Church, VA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service
TradeJobsWorkForce22211 Arlington, VA, USserp_jobs.job_card.full_time
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Customer Service Representative
Family DollarDistrict Heights, MD, USAserp_jobs.job_card.full_time
Customer Service Advisor
PTAC Operating Centers, LLCFort Belvoir, VA, United Statesserp_jobs.job_card.part_time
Customer Service
Nissi GroupDistrict Heights, MD, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionHigh school diploma or equivalent 1+ year(s) of customer service experience preferred Proficient in Microsoft Office, including Word, Excel, and Outlook Ability to read, understand, interpret, and explain transit system operation rules, regulations, policies, phases and routes Basic math, writing, and computer skills Ability to communicate via telephone with clear speech, pleasant tone, and proper etiquette Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills- -Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Quality Management Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Diversity Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Builds a diverse workforce. Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Motivation Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works efficiently. Adaptability Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance / Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings on time. Dependability Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments. Continually required to sit Continually required to utilize hand and finger dexterity and / or use of a keyboard Continually required to talk and listen Continually required to utilize computer screen Occasionally required to lift / push / carry items less than 25 pounds
SUMMARY
Customer service agents manage customer calls using multi-line telephone systems. They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer complaints and questions. The customer service team partners with dispatch to identify problems with service and communicate changes to customers. They also provide critical administrative support to multiple departments.
DUTIES & RESPONSIBILITIES
- Handle customer inquiries and complaints
- Provide service and transfer information to help customers plan trips
- Identify schedule conflicts impacting on-time performance
- Maintain an accurate call log
- Clearly and accurately document issues
- Maintain a clean and well-organized work area
QUALIFICATIONS
COMPETENCIES
PHYSICAL DEMANDS