breadcrumb.workplace_remote Customer service h1.location_city
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Customer service • atlanta ga
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The Customer Service Representative provides effective customer service for all internal and external customers.Responsible for communicating with customers via phone, email, fax, etc.Provides time...[show_more][last_updated.last_updated_30]
This role involves receiving incident reports from callers and initiating the first notice of loss.The Communication Specialist follows a structured process to document accurate information.Each in...[show_more][last_updated.last_updated_variable_days]
Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry level....[show_more][last_updated.last_updated_30]
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ...[show_more][last_updated.last_updated_30]
We are looking for a full-time, self-motivated Customer Service Representative to join our growing team! As a CSR, you will continuously strive to enhance the customer experience and promote brand ...[show_more][last_updated.last_updated_30]
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan.This is a fu...[show_more][last_updated.last_updated_30]
We are looking for a representative to join our team.This person will operate as the lead on all critical business accounts.The focus of this vital role is to manage the relationship with the clien...[show_more][last_updated.last_updated_30]
Maintains a productive office environment by keeping the supplies ordered, office machines operating properly, answering phones and directing callers to the proper individuals, answering questions,...[show_more][last_updated.last_updated_30]
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores.Take the first step in joining our team, and you'll find opportunities ...[show_more][last_updated.last_updated_30]
We are seeking a customer-focused.In this role, you will assist customers by providing guidance, coordinating details, and ensuring a smooth, organized experience from start to finish.You will work...[show_more][last_updated.last_updated_30]
We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders.You should assist in investig...[show_more][last_updated.last_updated_variable_days]
Join the Precision Tune Auto Care Team!.Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.At Precision Tune Auto Care, you’ll be part of a team comm...[show_more][last_updated.last_updated_30]
Job Overview We are looking for an efficient and skilled Customer Service Representative.Your role is to provide customer support to the clients, respond to their queries and resolve them as soon a...[show_more][last_updated.last_updated_30]
Customer Service Team Member Overview.At Chick-fil-A®, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day.We are looking f...[show_more][last_updated.last_updated_variable_days]
Insurance Customer Service Representative.This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.Establish customer relationships ...[show_more][last_updated.last_updated_variable_days]
American Bear Nutrition is a leading health and wellness company that specializes in producing high-quality supplements and nutrition products.Our mission is to help individuals achieve their healt...[show_more][last_updated.last_updated_variable_days]
This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler.Communicate with clients through ema...[show_more][last_updated.last_updated_30]
Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144CarMax, the way your career should be! .As a Representative, Customer Service, you’ll be the voice of CarMax Auto Finance, ...[show_more][last_updated.last_updated_variable_days]
When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards,.We have a passion for people - not.KFC company-owned or independent franchisee restaurant...[show_more][last_updated.last_updated_30]
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Customer Service Representative
ASC Engineered SolutionsAtlanta, Georgia, US[job_card.30_days_ago]
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Description
The Customer Service Representative provides effective customer service for all internal and external customers.
Key Responsibilities
- Responsible for communicating with customers via phone, email, fax, etc.
- Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
- Processes customer orders, changes, and returns
- Resolves customer complaints by investigating problems, developing solutions, and making recommendations
- Works closely with the Operations Supervisor as directed
- Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
- Provides timely feedback regarding service failures or customer concerns
- Works closely with Sales Representatives on quotes, status of orders etc.
- Promotes a safe workplace
- Performs other duties as directed
Skills, Knowledge & Expertise
- Strong communication and interpersonal skills
- Outstanding customer service skills
- Excellent time management ability
- Ability to handle adversity and conflict with successful outcomes
- Outstanding attention to detail and accuracy
- Possesses strong commitment to team environment while working well with others
- Works systematically and logically to resolve problems
- Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
- Knowledge of technical details of the company product
- Proficient in computer data entry
- Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software
- 2+ years of Customer Service experience in the manufacturing or construction industry
Job Benefits
- Medical, Dental, and FSA are available 30 days following your start date
- 401k with company match is available after 90 days of employment
- Company-provided Life Insurance and AD&D are provided 1st of the month after 90 days of employment at no cost to you
- 2 weeks of vacation after 6 months of employment
- 10 paid holidays - including your birthday!
Following the 2019 merger of Anvil International and Smith-Cooper International, the unified company relaunched in March 2021 as ASC Engineered Solutions. Under a single name and logo, ASC Engineered Solutions continues our focus on improving the customer experience every day and striving to deliver service excellence.
The evolved ASC Engineered Solutions brand reinforces a focus on what matters most to customers: quality. As a solutions provider, this quality is reflected in our precision-engineered products, support and knowledge. Our organization is a dependable strategic partner focused on its customers’ success.
The evolved ASC Engineered Solutions brand reinforces a focus on what matters most to customers: quality. As a solutions provider, this quality is reflected in our precision-engineered products, support and knowledge. Our organization is a dependable strategic partner focused on its customers’ success.