breadcrumb.workplace_remote Customer service h1.location_city
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Customer service • grand rapids mi
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Insurance (Health, Medical, Dental), PTO, and more.We are seeking a Customer Service Coordinator to serve as a key point of contact between customers and internal teams.In this role, you will inter...[show_more][last_updated.last_updated_variable_days]
Join Vander Hyde Mechanical as a Customer Service Representative / Dispatcher!.Grand Rapids for over 36 years.We've built a trusted reputation for exceptional service across electrical, HVAC, plumb...[show_more][last_updated.last_updated_variable_days]
Navora Travel USA is looking for a.Customer Service Representative .This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients befo...[show_more][last_updated.last_updated_1_hour]
We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea...[show_more][last_updated.last_updated_30]
We are seeking a customer-focused and technically minded professional to join our team as a.Technical Customer Support Specialist.In this role, you will be the go-to resource for providing knowledg...[show_more][last_updated.last_updated_30]
Now Hiring Bus Operators for April 2026 Bus Operator Training Academy - where we will teach you all there is to know!.Looking for a career that matters? Want steady pay, great Union negotiated bene...[show_more][last_updated.last_updated_30]
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare.Jiffy Lube is America's leader in...[show_more][last_updated.last_updated_variable_days]
REMOTE - Client Service Associate.Contract Position, 5 days per week, from 9am-6pm EDT with one-hour lunch.Client Service Associate opportunity with the possibility of becoming a permanent position...[show_more][last_updated.last_updated_30]
Essential Duties and Responsibilities: - Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and esca...[show_more][last_updated.last_updated_variable_days]
The CSR is responsible for providing an exceptional customer experience.They manage working relationships with customers and insurances companies while providing all components of administrative su...[show_more][last_updated.last_updated_variable_days]
Insurance (Health, Medical, Dental), PTO, and more.We are seeking a Customer Service Coordinator to serve as a key point of contact between customers and internal teams.In this role, you will inter...[show_more][last_updated.last_updated_variable_days]
Join Vander Hyde Mechanical as a Customer Service Representative / Dispatcher!.Grand Rapids for over 36 years.We've built a trusted reputation for exceptional service across electrical, HVAC, plumb...[show_more][last_updated.last_updated_variable_days]
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ...[show_more][last_updated.last_updated_30]
Great Lakes Division Office – Now Hiring in Grand Rapids, MI!.Grand Rapids team with 12 full-time positions available immediately!.No Experience Needed — We Provide Full Training!.Our leadership te...[show_more][last_updated.last_updated_30]
This is not a typical customer service role.You'll be joining a small, high-impact customer service team that supports a large and growing customer base.If you thrive in a fast-paced environment, e...[show_more][last_updated.last_updated_30]
Customer Service Representative - Hospice.Experience a work culture where employees are valued, management backs you and you’re empowered to be a patient’s advocate.At Interim HealthCare, these are...[show_more][last_updated.last_updated_variable_days]
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.As one of the fastest growing specia...[show_more][last_updated.last_updated_variable_days]
The Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust.Our agency is known ...[show_more][last_updated.last_updated_30]
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience.This role centers on answering questions, managin...[show_more][last_updated.last_updated_1_day]
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Virtual Travel Customer Service
Genovaire Travel GroupGrand Rapids, Michigan, United States[filters.remote]
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Customer Service Coordinator
Sterling EngineeringWalker, MI, US[job_card.variable_days_ago]
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- [job_card.full_time]
[job_card.job_description]
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin,
Title: Customer Service Coordinator
Location: Walker, MI
Hire Type: Contract to Hire
Shift: 1st Shift (7am-3pm, M-F)
Pay: $20 - $22/hr (Based on Experience)
Benefits: Insurance (Health, Medical, Dental), PTO, and more
Location: Walker, MI
Hire Type: Contract to Hire
Shift: 1st Shift (7am-3pm, M-F)
Pay: $20 - $22/hr (Based on Experience)
Benefits: Insurance (Health, Medical, Dental), PTO, and more
We are seeking a Customer Service Coordinator to serve as a key point of contact between customers and internal teams. In this role, you will interface with customers by phone and in person to resolve issues related to product status, repairs, and replacements. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced manufacturing or product support environment.
Job Duties:
- Communicate with customers to resolve product-related problems or issues.
- Escalate technical and functional matters as needed and support complaint investigations.
- Monitor status of customer product commitments and follow up on open items.
- Expedite product repairs and coordinate with internal teams to meet customer needs.
- Research parts replacements and support service and repair activities.
- Maintain accurate documentation related to customer issues and resolutions.
- Collaborate with internal departments to ensure timely and effective customer support.
- Support departmental goals and service level targets.
- Perform additional duties as assigned by leadership.
Qualifications:
- High school diploma or equivalent required.
- 1–5+ years of related customer support experience depending on level (Coordinator I, II, or III).
- Prior experience in a manufacturing or technical environment.
- Excellent telephone and customer communication skills.
- Strong organizational skills and attention to detail.
- Proficiency with word processing and spreadsheet software.
- Ability to read and interpret procedures, instructions, and documentation.
- Ability to write routine reports and correspondence.
- Ability to perform basic math calculations including rates, ratios, and percentages.
- Strong problem-solving skills and ability to work with limited standardization.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin,