filters_job_card.part_time Customer service h1.location_city
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Customer service • houston tx
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We are looking for a dedicated .This role involves assisting customers with inquiries, order processing, product troubleshooting, and maintaining relationships with clients to enhance their satisfa...[show_more][last_updated.last_updated_30]
Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with...[show_more][last_updated.last_updated_30]
Customer Service Representative Contractor In Charge is looking for an organized, efficient Customer Service Representative with an eye for detail and a high level of accuracy.The Customer Service ...[show_more][last_updated.last_updated_30]
CUSTOMER SERVICE REPRESENTATIVE.Location: Houston, Westplain Campus.Work Environment: On-site Monday – Friday.Work Schedule/Hours: Normal Business Hours.The base pay range for this position is $65,...[show_more][last_updated.last_updated_variable_days]
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.As one of the fastest growing specia...[show_more][last_updated.last_updated_variable_days]
Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses ex...[show_more][last_updated.last_updated_30]
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ...[show_more][last_updated.last_updated_30]
Federal Heath Sign Company is an electrical retail signage company experiencing growth and seeking a Customer Service Representative to support our Sign Maintenance division in our north Houston TX...[show_more][last_updated.last_updated_variable_days])
Front Desk / Customer Service & Dispatch Coordinator Position Overview This role supports daily front-office operations by answering phones, dispatching labels, taking customer orders, and providin...[show_more][last_updated.last_updated_variable_days]
Our Client is a leading medical device company based in North Houston, committed to delivering innovative healthcare solutions and exceptional service.Their Customer Support team plays a vital role...[show_more][last_updated.last_updated_30]
Customer Service Rep Position in Houston, TX.Looking for a high-energy, detail-oriented Customer Service Rep to manage front desk duties with exceptional customer service and professionalism in our...[show_more][last_updated.last_updated_30]
Preferred candidate will be located in Houston, TX and able to work M-F 10a-7p CST.As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their...[show_more][last_updated.last_updated_30]
CANTIN DESIGN LLC] is looking for a good Customer Service Rep to join our team.This person will work to support the daily operations of the office.The ideal candidate is a high-energy individual wi...[show_more][last_updated.last_updated_30]
We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea...[show_more][last_updated.last_updated_30]
Were seeking a client-focused .Customer Service Representative.In this role, youll play a key part in guiding clients, coordinating important details, and ensuring their experience is organized, re...[show_more][last_updated.last_updated_30]
Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team.At Serenity, we’re building high-impact teams and transforming the way people experience well-being.We’ll T...[show_more][last_updated.last_updated_30]
Front Desk / Customer Service Representative.The ideal candidate is professional, organized, and comfortable interacting with customers both in person and over the phone.Monday – Friday | 8:00 AM –...[show_more][last_updated.last_updated_variable_days]
This role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler.Communicate with clients through ema...[show_more][last_updated.last_updated_30]
We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone.The Customer Servi...[show_more][last_updated.last_updated_variable_days]
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Job Summary:
We are looking for a dedicated Customer Service Associate to join our team and provide exceptional support to our clients, ensuring a seamless experience with our original equipment manufacturer (OEM) products. This role involves assisting customers with inquiries, order processing, product troubleshooting, and maintaining relationships with clients to enhance their satisfaction. The ideal candidate will have strong communication skills, a customer-first mindset, and a passion for problem-solving in a fast-paced, technical environment.
Key Responsibilities:
- Customer Support: Provide high-quality customer service by addressing inquiries, issues, and concerns related to OEM products, including product features, availability, pricing, and order status.
- Order Management: Process and track orders accurately, ensuring timely delivery and proper documentation. Resolve any discrepancies or issues with orders promptly.
- Product Troubleshooting: Assist customers in identifying and resolving product issues, offering solutions, and coordinating with the technical or assembly teams as needed for more complex inquiries.
- Technical Assistance: Offer basic troubleshooting and guidance on OEM products and escalate complex issues to senior technical support or engineering teams.
- Product Knowledge: Stay informed about the company's OEM products, their specifications, features, and benefits to provide accurate information to customers.
- Relationship Management: Build and maintain strong relationships with OEM clients, ensuring customer satisfaction and fostering repeat business.
- Documentation & Reporting: Accurately document customer interactions, complaints, and resolutions in the customer service system. Generate and review reports for trends, customer feedback, and product issues.
- Collaboration: Work closely with sales, logistics, and technical teams to resolve customer concerns and ensure the timely fulfillment of orders.
- Feedback Loop: Relay customer feedback to relevant internal teams to improve product offerings and customer service processes.
- Quality Control: Ensure all customer service processes align with company policies and industry standards, focusing on efficiency and quality.
Qualifications:
- Education: High school diploma or equivalent (required). Associate's degree or higher in business, communications, or a related field (preferred).
- Experience: 2 years in customer service, preferably in an OEM, manufacturing, or technical environment.
- Skills:
- Strong communication skills, both verbal and written, with the ability to explain technical details clearly to customers.
- Excellent problem-solving and critical thinking abilities.
- Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.
- Proficiency with customer service software and tools (CRM systems, order management systems).
- Basic technical understanding of OEM products and their applications (training will be provided).
- Strong organizational and time-management skills.