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Customer service • salem or

[last_updated.last_updated_variable_days]
Supervisor, Customer Service

Supervisor, Customer Service

Cardinal HealthSalem, OR, United States
[job_card.full_time]
Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a b...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

Genuine Parts CompanySalem, OR, United States
[job_card.full_time]
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Responds to basic customer inquires regard...[show_more][last_updated.last_updated_variable_days]
Customer Service Representative

Customer Service Representative

Circle K Stores, Inc.Salem, OR, United States
[job_card.part_time]
Store 2709639 : 585 Wallace Rd Nw, Salem, Oregon 97304.The position includes, but is not limited to, the following essential job duties, responsibilities and requirements : .Provides prompt excellent ...[show_more][last_updated.last_updated_30]
Experienced Customer Service Associate

Experienced Customer Service Associate

ManpowerSalem, OR, United States
[job_card.full_time]
Experienced Technical Support Representative.We are seeking a skilled and customer-focused.Technical Support Representative. Salem, Oregon, involves providing technical assistance for Onity hospital...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Representative

Customer Service Representative

Genuine PartsSalem, OR, US
[job_card.full_time]
Customer Service Representative.Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Responds t...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

StaffMyAgency LLCSalem, OR, United States
[job_card.full_time]
Lulay - State Farm Agency, located in Salem, OR is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focus...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

Teresa Lulay - State Farm AgencySalem, OR, US
[job_card.full_time]
Lulay - State Farm Agency, located in Salem, OR is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focus...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Associate

Customer Service Associate

WalmartSalem, OR, USA
[job_card.full_time]
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service

Customer Service

LowesSalem, OR, United States
[job_card.full_time]
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

VirtualVocationsSalem, Oregon, United States
[job_card.full_time]
A company is looking for a Customer Service Representative to provide exceptional service and support to customers through various communication channels. Key Responsibilities Provide exceptional ...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

Family DollarSalem, OR, USA
[job_card.full_time]
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

TEKsystemsSalem, OR, United States
[job_card.full_time] +1
Position Overview • We are seeking a dedicated and empathetic Customer Service Representative to support our residential services team during the peak winter season. In this role, you will serve as a...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Associate

Customer Service Associate

Oregon StaffingSalem, OR, US
[job_card.full_time]
As a CBRE Customer Service Associate, you will guide the team responsible for assigning tasks related to resolving complex day-to-day and escalated issues. This job is part of the Customer Service j...[show_more][last_updated.last_updated_30]
  • [promoted]
Customer Service Representative

Customer Service Representative

David's BridalSalem, OR, US
[job_card.part_time]
NO LIMIT • Additional terms and conditions apply.Competitive hourly pay rates & team bonus.At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the on...[show_more][last_updated.last_updated_30]
Customer Service Representative

Customer Service Representative

Staff My AgencySalem, OR, United States
[job_card.full_time]
Lulay - State Farm Agency, located in Salem, OR is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focus...[show_more][last_updated.last_updated_30]
Customer Service Associate - Temporary

Customer Service Associate - Temporary

WalgreensKeizer, OR, United States
[job_card.full_time]
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Customer Service Representative

Customer Service Representative

AmazonSalem, OR, USA
[job_card.full_time]
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...[show_more][last_updated.last_updated_30]
Customer Service / Sales

Customer Service / Sales

Home DepotSalem, OR, United States
[job_card.full_time]
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools...[show_more][last_updated.last_updated_30]
Customer Service Associate I

Customer Service Associate I

Dollar TreeSalem, OR, United States
[job_card.part_time]
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...[show_more][last_updated.last_updated_30]
Supervisor, Customer Service

Supervisor, Customer Service

Cardinal HealthSalem, OR, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Cardinal Health Sonexus Health Pharmacy Services helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Sonexus Health Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.

  • Together, we can get life-changing therapies to patients who need them-faster.
  • Job Summary

The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit investigations for pharmacy and medical benefit coverage. Serving 1-2 clients, this position is responsible for overseeing the staffing schedule, training, and monitoring of key performance indicators to meet the requirements as outlined by client contracts and internal standard operating policies. Through effective supervision, the Pharmacy Operations Supervisor contributes to high quality customer service and long-term retention of customers.

  • Responsibilities

    • The Supervisor, Customer Service Management leads program staff performing actions including : customer service, and other patient services.

  • Oversee daily operations for patient access support contact center team of up to 20 team members and provide daily support ensuring team members can perform job responsibilities.
  • Coach, teach, train, and mentor team members in a 100% remote setting while monitoring individual and team performance.
  • Create and maintain creating and maintaining Standard Operating Procedures and work instructions specific to the program.
  • Coordinate and deliver recurring (weekly, monthly, and quarterly) reviews of program metrics / dashboards while proactively sharing results with internal and external senior leaders.
  • Assess / Test / Solution / Approve program changes including those related to Information Technology, platform upgrades, and modifications to program business rules.
  • Report system issues that can impact our client relationship management system (CRM) and / or productivity in a timely manner.
  • Manage employee timecards in addition to standard HR responsibilities as a people leader.
  • Open job requisitions, conduct interviews, and provide personnel recommendations to senior leaders.
  • Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to termination when applicable.
  • Continually monitor program adherence, quality, attendance and address accordingly.
  • Report Corrective and Preventative Actions in a timely manner.
  • Coordinate with fellow supervisors and collaborate with business partners to provide effective responses and resolutions to complex program related issues.
  • Conduct recurring development-based 1x1s with team members focused on both performance and goal setting.
  • Effectively manage time and independently prioritize work responsibilities to meet key deadlines.
  • Maintain regular contact with client / 3rd party partners by leveraging excellent verbal and written communication skills.
  • Contribute to the building and presentation of quarterly business reviews to clients (either virtually or in-person).
  • Proactively seek and implement process efficiencies to reduce team manual work.
  • Host recurring (bi-weekly / monthly) team meetings to discuss updates, process changes, team SLAs / KPIs, QA, trends, etc.
  • Work well independently and in a team setting by collaborating across different departments.
  • Qualifications
  • Bachelor's degree or equivalent work experience preferred
  • 3-5 years of experience in related fields of patient support programs preferred
  • Previous management experience preferred
  • Strong communication, presentation, and time management skills
  • Commitment to the continued development of oneself and team members
  • Advanced computer skills and proficiency in Microsoft Office including but not limited to Word (e.g. inserting tables, mail merge, tracking changes, updating headers and footers), Teams, Outlook, PowerPoint (e.g. updating slide layout, adding slides, adding & updating charts, and graphs, and updating themes), and preferred Excel capabilities including pivot tables, graphing, and graphing, and basic formulas
  • Travel may be needed to perform your duties up to 10%.
  • What is expected of you and others at this level
  • Coordinates and supervises the daily activities of operations or business staff
  • Administers and exercises policies and procedures
  • Ensure employees operate within guidelines
  • Decisions have a direct impact on work unit operations and customers
  • Frequently interacts with subordinates, customers, and peer groups at various management levels
  • Interactions normally involve information exchange and basic problem resolution
  • TRAINING AND WORK SCHEDULES :
  • Your new hire training will take place 8 : 00am-5 : 00pm CT the first week of employment. Attendance is mandatory. You must be on camera for all training. This position is full-time (40 hours / week). Employees are required to have flexibility to work a scheduled shift of 8am - 7pm CT and overtime when required.
  • REMOTE DETAILS
  • : All U.S. residents are eligible to apply to this position. You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following :

    • Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second)

  • Upload speed of 5Mbps (megabyte per second)
  • Ping Rate Maximum of 30ms (milliseconds)
  • Hardwired to the router
  • Surge protector with Network Line Protection for CAH issued equipment
  • Anticipated salary range :
  • $67,500.00 - $86,670.00
  • Bonus eligible :
  • No
  • Benefits :
  • Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
  • Medical, dental and vision coverage
  • Paid time off plan
  • Health savings account (HSA)
  • 401k savings plan
  • Access to wages before pay day with myFlexPay
  • Flexible spending accounts (FSAs)
  • Short- and long-term disability coverage
  • Work-Life resources
  • Paid parental leave
  • Healthy lifestyle programs
  • Application window anticipated to close :
  • 1 / 2 / 2026
  • if interested in opportunity, please submit application as soon as possible.

    • The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

    _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

    _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity / Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

    _To read and review this privacy notice click_ here (https : / / www.cardinalhealth.com / content / dam / corp / email / documents / corp / cardinal-health-online-application-privacy-policy.pdf)