Customer service serp_jobs.h1.location_city

Job Description

Job Description

Summary :

This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer's needs, politely handling their inquiries promptly, and completing the required transactions per company policy and procedures.

Visa Sponsorship Available : No

Minimum Requirements : Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education :   High School Diploma / GED

Years of Experience :   Minimum one (1) year experience Customer Service experience.

Credit Check :   No

Valid / Unexpired Passport Book : No

Valid / Unexpired Driver's License : No

• People oriented, highly motivated with a positive and friendly attitude.
• Effective communication skills, both verbal and written.
• Ability to work efficiently under time constraints.
• Must be available to work flexible hours, including nights, weekends, holidays, and long hours during irregular operations.
• Must be well groomed and adhere to the dress code policy.
• Must be at least 18 years of age and possess a valid driver’s license.
• Able to attend required training.
• Strong computer skills and ability to use general office equipment.
• Ability to work in extreme weather conditions.
• TRAINEE STATUS : Upon offer of employment, you will remain in trainee status until successful completion of all practical and written curriculum.

Preferred Requirements :

Job Duties :

Physical Requirements :

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). Are required to lift and / or carry up to 100 lbs. and to push and / or pull up to 300 lbs. May be required to work various shifts / days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.

Essential Services Provider :

Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

EEO Statement :

We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.

Equal Opportunity Employer : Disability / Veteran

For more information, see https : / / allegiantair.jobs

Full Time Benefits : Profit Sharing

Medical / Dental / Vision / Life / Disability Insurance

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Paid vacation, holidays, and sick time

Part Time Benefits : Profit Sharing

Medical Travel Reimbursement

Legal, Identity and Pet Insurance

401K with an employer match

Employee Stock Purchase Plan

Employee Assistance Program

Tuition Reimbursement

Flight Benefits

Sick time

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.