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Customer service manager • broken arrow ok

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Customer Service Representative

Customer Service Representative

BLACKHAWK INDUSTRIAL OPERATING COBroken Arrow, OK, US
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This position is located onsite in Broken Arrow, Oklahoma • • •.BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service

Customer Service

Long John SilversBixby, OK, US
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We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Representative

Customer Service Representative

Caliber CollisionBroken Arrow, OK, United States
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Service Center Broken Arrow JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Manager

Customer Service Manager

Harps Food Stores, Inc.Bixby, OK, US
serp_jobs.job_card.part_time
To deliver more than is expected to my customers and associates by providing a positive first impression, determining actual needs, delivering real solutions, adding value by managing the front-end...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service

Customer Service

LowesBroken Arrow, OK, United States
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Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate

Customer Service Associate

Oklahoma StaffingBroken Arrow, OK, US
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Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate

Customer Service Associate

WalmartBroken Arrow, OK, USA
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Join the Walmart team and provide exceptional customer service while working in a dynamic, team-oriented environment.As a Customer Service Associate, you will help customers find the products they ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Associate I

Customer Service Associate I

Dollar TreeCatoosa, OK, US
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We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Shift Manager – Customer Service

Shift Manager – Customer Service

Sonic Drive-InBroken Arrow, OK, US
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Hot burgers, cold shakes, and little moments of magic right in the neighborhood.At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day.Working at SONIC, y...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

Family DollarCoweta, OK, USA
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Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers. As a CSR, you will handle transactions, answer customer questions, and ens...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

AmazonCoweta, OK, USA
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Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Customer Service Representative

Customer Service Representative

U-HaulBroken Arrow, OK, US
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Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative

Customer Service Representative

Caliber Collision Repair ServicesBroken Arrow, OK, United States
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Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Remote Customer Service Specialist

Remote Customer Service Specialist

ForgeFitBroken Arrow, OK, United States
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Remote Customer Service Specialist.At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Customer Service Assistant

Customer Service Assistant

Tulsa City-County LibraryBroken Arrow, OK, United States
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South Broken Arrow Library - 3600 S Chestnut Broken Arrow, OK.The South Broken Arrow Library.Come join us as we make plans to build our new library location with approximately triple to space and i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Remote Customer Service Representative

Remote Customer Service Representative

NexRepBroken Arrow, Oklahoma
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serp_jobs.job_card.full_time
Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Service Manager

Service Manager

BridgestoneBroken Arrow, OK, United States
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Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.BSRO operates more than 2,200 company-owned stores, including Firestone Compl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Customer Service Associate

Customer Service Associate

WalgreensBroken Arrow, OK, US
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Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Associate

Customer Service Associate

Zips Car WashBroken Arrow, OK, US
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Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at ZIPS Car Wash located at 3450 W Kenosha St, Broken Arrow, OK, is t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Customer Service Representative

Customer Service Representative

BLACKHAWK INDUSTRIAL OPERATING COBroken Arrow, OK, US
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Job Description

Job Description

  • This position is located onsite in Broken Arrow, Oklahoma

WHO ARE WE : BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

SUMMARY : The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
  • Responsible for promoting culture of safety
  • Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
  • Analyze and assess customer needs completely and accurately with efficiency.
  • Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
  • Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material’s to fill customer orders.
  • Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
  • Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
  • Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
  • Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers’ systems / websites and usage of those systems.
  • Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
  • Perform other duties as assigned
  • QUALIFICATIONS :

  • Excellent written and verbal communications skills utilizing phone, email and instant message.
  • Excellent critical thinking skills to analyze and solve problems.
  • Diligent and detail oriented.
  • Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
  • Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
  • Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
  • Experience in industrial field, B2B sales and customer service.
  • SUPERVISORY RESPONSIBILITIES :

  • No direct supervisory responsibility.
  • EDUCATION and / or EXPERIENCE :

  • High school diploma or equivalent required.
  • Minimum 1 year previous experience in customer service or inside sales preferred.
  • Experience in cutting tools, abrasives and MRO areas preferred.
  • Experience with Microsoft office suite required.
  • CERTIFICATES, LICENSES, REGISTRATIONS :

  • None required
  • WORK ENVIRONMENT :

  • Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
  • Employee frequently lifts and / or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
  • PPE REQUIRED :

  • Wrist rest for keyboard and mouse pad
  • BENEFITS :

  • Health Insurance BCBS of OK HDHP
  • HSA with Employer match (must meet criteria)
  • Dental and Vision Insurance
  • 401K Plan and Company Match
  • FSA (Full FSA, Limited FSA, and Dependent FSA)
  • Company paid Long Term and Short-Term Disability
  • Company paid basic Life Insurance and AD&D /
  • Supplemental life and AD&D / Dependent life
  • Ancillary Critical Illness Insurance (Wellness Rider Included)
  • Ancillary Accident Insurance (Wellness Rider Included)
  • Ancillary Hospital Indemnity
  • Employee Assistance Program (EAP) – Includes concierge services and travel assistance.
  • Paid Time Off
  • Holiday Paid Time Off
  • Gym Reimbursement
  • Quarterly Wellness challenge with a chance to will money or prizes
  • Tuition Reimbursement – after 1 year of employment
  • BlackHawk Industrial is an Equal Opportunity Employer
  • As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.