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Remote Customer service manager Jobs in Des Moines, IA

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Customer service manager • des moines ia

Last updated: 1 day ago

Remote Inbound Customer Service

Arise Virtual SolutionsDes Moines, Iowa
Remote
Full-time

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform.This program needs customer-focused individuals with finan... Show more

Customer Service Manager - State Farm Agent Team Member

Kevin Van Wyk - State Farm AgentDes Moines, IA, United States
Full-time

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are an established, growth-oriented agency with a team of hig... Show more

Customer Service Consultant - IA/MN

Cold JetDes Moines, Iowa, United States
Full-time
Quick Apply

Customer Service Consultant (CSC).Cold Jet, ensuring seamless operation and optimal performance of our advanced dry ice solution systems.This role demands a unique blend of customer service excelle... Show more

Customer Service Representative

Sunrise SystemsDes Moines, Iowa, United States
Full-time
Quick Apply

Job Title- Customer Service Representative.General Duties & Qualifications:.Knowledge of office equipment and strong communication skills; ability to identify needs and handle inquiries patient... Show more

Business Services Customer Service Representative

R Rogers LLCDes Moines, IA, US
$24.00 hourly
Full-time

Customer Service Representative.In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have... Show more

Customer Service Representative

ARK DistributingWest Des Moines, IA, US
$750.00 weekly
Full-time

We are actively looking for Customer Service Reps to join our company.In this role, you will be responsible for communicating with Customers to identify their needs, inquiries, and complaints,... Show more

Customer Service Associate (41443)

HertzDes Moines, Iowa, United States
$18.00 hourly
Full-time
Quick Apply

Responsible for first contact resolution and the customer interaction experience within the location.Immediately handles and resolves customer issues at the counter and returns with the highest lev... Show more

Customer Service Team Member

KFC-IowaAltoona, Iowa, United States
Part-time

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that provides thorough training and learning op... Show more

Remote Customer Service Representative – TurboTax

TurboTaxUrbandale, Iowa
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Customer Service

Webb Insurance GroupWest Des Moines, IA, US
Full-time
Quick Apply

Join Webb Insurance Group, a growing insurance agency in West Des Moines, Iowa.As a Customer Service Representative, you'll play an integral role in providing exceptional service to our valued clie... Show more

Customer Service Representative

Douglas Nicodemus Farmers InsuranceClive, IA, US
Full-time
Quick Apply

The Nicodemus Agency, proudly representing Farmers Insurance, is seeking a dependable and client-focused Customer Service Representative (CSR) to support our growing book of business.This role is i... Show more

Agricultural Sales & Customer Service Manager - Iowa/Midwest Territory

Riverhead ResourcesDes Moines, IA, United States
Full-time

Agricultural Sales & Customer Service Manager.Mostly remote position, open to anywhere Iowa and surrounding areas!.Feed Energy works at the intersection of feed, fuel, and agriculture, building a n... Show more

CUSTOMER SERVICE COUNTER

Von MaurWest Des Moines, IA, United States
Full-time

Customer Service Counter Associate.As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support.In this fast-paced department, you'll have ... Show more

Customer Service/Sales

Home Depot (Retail)Des Moines, IA, United States
Full-time

Customer Service/Sales | Home Depot.Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance... Show more

Remote Customer Service Sales

HMG CareersNorwalk, Iowa
$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Service Manager

Hy-VeeWindsor Heights, IA, United States
Full-time

At Hy-Vee our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and... Show more

Service Manager

BridgestoneWest Des Moines, IA, United States
$19.57 hourly
Temporary

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers.You... Show more

People also ask
Remote Inbound Customer Service

Remote Inbound Customer Service

Arise Virtual SolutionsDes Moines, Iowa
30+ days ago
Job type
  • Full-time
  • Remote
Job description
Inbound Customer Service

If you have worked in customer service and are looking for flexible and varied work, consider a new banking program on the Arise® Platform. This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything from routine balance and transaction questions to more complex banking needs. This is an inbound customer service program currently available through the Arise® Platform.

The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home.

The Arise® Platform has various well-known clients available - including this opportunity with a leading bank committed to providing personalized service and financial guidance to help customers achieve their financial goals - and you could start earning in just a few weeks.

What you will do as a Financial Services Customer Service agent:

  • Answer inbound client calls to address needs ranging from routine balance and transaction questions.
  • Utilize available tools and resources to provide timely, accurate resolution.
  • Monitor systems to detect possible fraudulent behavior related to card usage and deliver a great customer experience.
  • Identify cross-sell opportunities and make referrals as appropriate.
  • Utilizes available tools and resources to provide timely, accurate resolutions.

What's needed to service this client:

  • Experience in a customer-facing Financial Services environment.
  • Professional, knowledgeable, friendly, and eloquent customer service skills, with patience and empathy.
  • Strong ability to follow processes and workflows for compliance.
  • Skilled and efficient written and verbal communication.
  • Working knowledge of PC-based software, with the ability to multitask across multiple applications at one time; strong keyboard skills.
  • Quiet and secure workspace to manage a consistent flow of calls.
  • High School diploma or equivalent.
  • Background check, drug screening, and Photo ID verification required.

Equipment & technology required for this program:

  • Windows 11 (most recent version, fully patched with no pending updates).
  • Hardwired USB headset with phone-quality audio and a noise-cancelling mic.
  • Dual monitors strongly recommended.
  • Webcam required during certification - you must be on camera during all class and engagement activities.
  • Apple or Android cell phone for secondary code verification.

What would be great to have:

  • Two or more years of experience in a customer-facing call center environment (preferably with a financial institution or banking support).
  • Proven experience using customer service software, CRM systems, or providing customer support through virtual channels (email, chat, video calls).

No degree necessary - This is a great work-from-home opportunity for anyone ready to invest in themselves and work hard on their own terms! Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform. Some clients may require continuing certification. Background check and drug screening are required.

This is not an offer of employment. It is a potential business-to-business relationship with Arise. Services are provided on an independent contractor basis. All programs are subject to availability.