Remote Customer service manager Jobs in Fairfield, CA

Service Manager - VacavilleSandpiper Village Apartments | Full-Time | Vacaville, CA$36-$38 per hour + Annual Performance BonusLead a High-Performing Maintenance Team at an Established Apartment CommunityAre you an experienced Apartment Service Manager, Maintenance Supervisor, or Property Maintenance Manager looking to join a stable, team-oriented community?Rutherford Management Company is seeking a full-time Service Manager to lead the maintenance operations at Sandpiper Village Apartments, a well-established 210-unit apartment community. This is an opportunity to lead an experienced maintenance team, make a direct impact on resident satisfaction, and grow your career with a company that values leadership, accountability, and teamwork.Whether you're searching for Service Manager jobs, Apartment Maintenance Supervisor jobs, apartment maintenance careers, or multifamily maintenance leadership positions, we'd love to hear from you.What Does a Service Manager Do?As the Service Manager, you will oversee the daily maintenance operations for the community while leading a team of skilled maintenance professionals. Your focus will be on preventative maintenance, resident satisfaction, work order completion, vendor coordination, safety, and maintaining the overall appearance and functionality of the property.You'll also coach and develop your team while ensuring maintenance requests are completed efficiently and to Rutherford's quality standards.Why Join Sandpiper Village?At Sandpiper Village Apartments, you'll become part of an established community with an experienced and collaborative team. We believe people do their best work when they have the right support, and we're committed to providing an environment where our employees can grow professionally while making a meaningful impact.What makes this opportunity unique?Established 210-unit apartment communityMonday-Friday scheduleCompetitive hourly payAnnual performance bonus based on property financial successStrong team culture built around collaboration and accountabilityCareer growth opportunities within Rutherford Management CompanyWhat You'll Be Responsible ForAs our Service Manager, you will:Lead and supervise the onsite maintenance team.Schedule and prioritize daily maintenance operations.Build and maintain a preventative maintenance program.Ensure apartments are turned efficiently and ready for new residents.Respond to maintenance emergencies and participate in the rotating on-call schedule.Maintain community appearance and property standards.Delegate work fairly while holding the team accountable for quality and productivity.Coordinate vendors and maintenance projects.Promote a positive team culture through leadership and communication.Deliver outstanding service to residents and team members alike.Minimum QualificationsTo be considered for this role, you should have:Minimum 2 years of experience as an Apartment Service Manager or Maintenance SupervisorPrevious multifamily property management maintenance experienceExperience leading a maintenance team of two or more employees preferredAbility to participate in an on-call rotation, including weekends for maintenance emergenciesHVAC Certification preferred ScheduleFull-Time (40 Hours)Monday-Friday8:00 AM-5:00 PMParticipation in a rotating on-call schedule for maintenance emergencies is requiredpensation & BenefitsPay: $36.00-$38.00 per hourAdditional compensation includes:Annual bonus based on property financial performanceFrequently Asked QuestionsIs this a full-time position?Yes. This is a full-time, 40-hour-per-week position.Is HVAC certification required?No. HVAC certification is a preference for this role.Will I supervise other employees?Yes. You'll lead an established maintenance team that includes Service Technicians while overseeing daily maintenance operations.Is there an on-call requirement?Yes. This role participates in a rotating maintenance on-call schedule, including weekends for emergencies.Is there room for career growth?Yes. Rutherford Management Company values internal growth and leadership development, and this position offers opportunities to advance within the organization.Join Rutherford Management CompanyBring your leadership, technical expertise, and passion for building strong teams to Sandpiper Village Apartments and help create an exceptional living experience for our residents.Background Check and Drug Screen Required